# Helion Technologies

> IT support and performance monitoring for automobile and heavy truck dealerships. (iPhone/iPad app by HELION AUTOMOTIVE TECHNOLOGIES.)

- Source: https://appshunter.io/ios/app/helion-technologies/id1491501446 (this page in markdown: same URL + `.md`)
- Developer: [HELION AUTOMOTIVE TECHNOLOGIES](https://appshunter.io/developer/1491501445)
- Category: Business
- Price: Free
- Rating: 5.00/5 from 4 App Store ratings
- Age rating: 4+
- Requires: iOS 10.0 · 62 MB
- Languages: English
- Released: 2020-03-05
- Data updated: 2026-06-04
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/helion-technologies/id1491501446/reviews.md

## What is Helion Technologies?

Helion customers can communicate with support, track tickets, & monitor dealership IT KPIs.  With Helion’s mobile application clients can securely contact the Helion support team with the click of a button.  This application is only available to Helion clients.

 

Helion is the largest managed IT service provider focusing specifically on the needs of automobile and heavy truck dealers.  The Helion Mobile application represents the first mobile app that dealers can use to ensure that their IT environment is running at peak performance. 


With Helion Mobile, dealership personnel can:

Submit new support tickets
Check the status of support tickets previously submitted
View submitted tickets by timeframe (month, year, all time) or by status (pending, resolved)
Message with a Helion support team member about your ticket
Maintain a easy to view thread of communication with a Helion support team member regarding your ticket
Attach screenshots of your issue to a ticket
Call Helion support with the click of a button
Monitor overall IT performance with the Helion Mobile key performance indicator (KPI) dashboard

## Key features

- Submit new support tickets
- Track ticket status
- Message support team
- View communication threads
- Attach screenshots
- Monitor IT KPIs


## Frequently asked questions about Helion Technologies

### Who can use Helion Technologies?

Helion Technologies is exclusively available to existing Helion clients who are automobile and heavy truck dealers. It is not available for general public use.

### What devices does Helion Technologies support?

Helion Technologies is available on iPhone, iPad, and iPod devices, allowing for flexible access to IT support and monitoring.

### How often is Helion Technologies updated?

The latest version of Helion Technologies was released on June 7, 2022. Users can expect updates to maintain performance and add new features over time.

### What is the age rating for Helion Technologies?

Helion Technologies has an age rating of 4+, making it suitable for a wide range of users within a dealership environment.

### How does Helion Technologies help with IT support?

Helion Technologies allows users to securely contact support, submit new tickets, check the status of existing tickets, and communicate directly with support team members through a dedicated thread.

### Can I monitor IT performance with Helion Technologies?

Yes, Helion Technologies includes a Key Performance Indicator (KPI) dashboard that allows dealerships to monitor their overall IT performance.

### Does Helion Technologies have ads?

No, Helion Technologies does not contain advertisements, providing an uninterrupted experience for its users.

### What is the user sentiment for Helion Technologies?

Helion Technologies has received overwhelmingly positive feedback, with an average rating of 5.0 stars from 4 ratings.

## Version history (last 5 releases)

### 1.3.4 — 2022-06-07

Bug fixes for downloading ticket history

### 1.3.2 — 2022-06-01

Bug fixes and improvements.

### 1.3.0 — 2022-05-24

Improvements to ticket feedback/ratings.

### 1.2.10 — 2021-12-14

Get Help Now will connect you to a support agent during live support hours.

### 1.2.9 — 2021-08-16

Improvements to searching for tickets and date/time displays of notes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-04.*