# Helix Fi — Wi-Fi Internet > Home Wi-Fi network management and smart home device control. (iPhone/iPad app by Videotron Ltee.) - Source: https://appshunter.io/ios/app/helix-fi/id1440633316 (this page in markdown: same URL + `.md`) - Developer: [Videotron Ltee](https://appshunter.io/developer/571329159) - Category: Utilities - Price: Free - Rating: 4.47/5 from 56,882 App Store ratings · 101 written reviews indexed - Age rating: 4+ - Requires: iOS 17.2 · 416 MB - Languages: American English, Canadian French - Released: 2019-08-16 - Data updated: 2026-09-03 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/helix-fi/id1440633316/reviews.md ## What is Helix Fi? Manage connections to your Wi-Fi network Use Parental Control to manage your household’s Internet usage. Troubleshoot or change your home connection settings, even remotely. Available to all Videotron Helix customers with a Helix Internet or Helix TV and Internet plan. Use it, it’s free! Not a Helix customer? Browse our Helix Internet plans. HOW DO I USE THE HELIX TV APP? Download the app to monitor connections to your home Wi-Fi network and manage your Internet connection wherever you are. Open the Helix Fi app on a mobile device and follow the instructions. They will guide you through using the app for the first time. It’s easy! INTERESTING FEATURES • Easily identify connected devices on your network thanks to the option to rename them. The app also notifies you of new connections. You can instantly cut off a device or user’s access to your Wi-Fi network, if needed. • Control Internet usage for created user profiles. The Helix Fi app helps you better control the content your children are exposed to and foster focus or sleep by managing Internet access periods. • Monitor usage for devices connected to your network and usage peaks. With this overview, you can easily retrieve or change your username and password. You can also quickly troubleshoot your Wi-Fi yourself, even remotely. For example, change port forwards to manage your coverage. • And much more… 4 PRACTICAL SECTIONS OVERVIEW : Share your WiFi password with your guests, remotely test your connection's status or Restart your Helix Fi gateway, as needed. WI-FI : Select a Wi-Fi band, create profiles and delete users from your network. Manage internet usage for those who have a profile, like your family members. For example, pause Internet access at bedtime on weekdays so everyone gets good night’s sleep. HOME : Easily connect and control all your compatible smart home devices from one place. Manage your smart lights, door locks, and thermostat directly on the app. Plus, protect your home automation devices with the Advanced Security feature. ACCOUNT : Manage notifications, activate pods to extend your coverage or find useful resources to answer your questions about Helix Fi. Need help? We posted articles to help you handle things yourself. Go to the Support tab on our website. (3281) ## Key features - Manage Wi-Fi network connections - Parental controls for internet usage - Remote troubleshooting and settings changes - Identify and manage connected devices - Control smart home devices - Monitor network usage ## Recent user reviews (10 of 101) All indexed reviews: https://appshunter.io/ios/app/helix-fi/id1440633316/reviews.md ### 1/5 — lag *2026-08-20, version 6.7.0* wifi is lagging as im righting this review ### 2/5 — Contrôle parental nul *2026-08-19, version 6.7.0* App peu intuitive et Impossible d’établir des plages horaires variées. Utile seulement pour faciliter la connexion wifi aux invités. ### 5/5 — Excellent *2026-08-18, version 6.7.0* Borne super performante. ### 4/5 — Vitesse trop lente *2026-08-16, version 6.7.0* Je paye pour Le Giga. Et rarement. J’ai 900 mg/ s. La plus part du temps. 120 mb/s. Ce n’est pas normal. ### 1/5 — Wifi *2026-08-16, version 6.7.0* Convient pas à une grande maison ### 5/5 — Très bon application *2026-08-12, version 6.7.0* J’aime l’application ### 1/5 — Vraiment nulle *2026-08-09, version 6.7.0* Trop instable ### 1/5 — Simonac *2026-08-08, version 6.7.0* Comment payer pour avoir si peu de service !!! ### 5/5 — Problème résolu! *2026-08-07, version 6.7.0* Suite a mon mécontentement, le service de soutien de Vidéotron ont été très efficace pour pour régler leurs problèmes en me tenant informé et malgré mon mécontentement, ils ont toujours resté ouvert et courtois! J’aurai même un rabais sur ma prochaine facture en guise de compensation pour les désagréments et la perte du service que j’ai subi! Donc pour toutes ces raisons, je suis toujours client de Vidéotron et très heureux du dénouement final! Merci a toute l’équipe de Vidéotron!!!👍 ### 1/5 — Déçue que je doive changer ma tablette pour avoir accès à Helix *2026-08-04, version 5.52* Mon ipad n’est pas si vieux, mais je ne peux plus utiliser Helix, parce que Helix exige une version plus récente. Vive le gaspillage. ## Frequently asked questions about Helix Fi ### What is Helix Fi? Helix Fi is a free application for Videotron Helix customers that allows you to manage your home Wi-Fi network, control connected devices, and manage smart home devices. It offers features like parental controls and remote troubleshooting. ### Is Helix Fi free to use? Yes, Helix Fi is free to use for all Videotron Helix customers with a Helix Internet or Helix TV and Internet plan. You can browse Helix Internet plans if you are not yet a customer. ### Can I manage my Wi-Fi password with Helix Fi? Yes, you can easily retrieve or change your Wi-Fi username and password through the Helix Fi app. The 'Overview' section allows you to share your Wi-Fi password with guests. ### How does Helix Fi help with parental controls? Helix Fi allows you to create user profiles and manage internet access periods for them. You can control the content children are exposed to and foster focus or sleep by managing internet access times. ### Can I control smart home devices with Helix Fi? Yes, the 'Home' section of Helix Fi allows you to easily connect and control compatible smart home devices from one place, including smart lights, door locks, and thermostats. ### How often is Helix Fi updated? The latest version of Helix Fi is 6.3.0, which was last updated on June 9, 2026. Updates typically include new features and performance improvements. ### What devices is Helix Fi available on? Helix Fi is available on mobile devices and is designed for Videotron Helix customers. It is rated for ages 4+. ### How does Helix Fi compare to other Wi-Fi management apps? Helix Fi offers integrated smart home device control and is specifically designed for Videotron's Helix network. It provides a comprehensive solution for network management and home automation within the Videotron ecosystem. ## Version history (last 5 releases) ### 6.7.0 — 2026-08-04 This update brings minor technical improvements and bug fixes. Make sure you always download the latest version of the Helix Fi app in order to enjoy the best experience. ### 6.5.0 — 2026-07-09 This update brings minor technical improvements and bug fixes. Make sure you always download the latest version of the Helix Fi app in order to enjoy the best experience. ### 6.4.0 — 2026-06-23 This update brings minor technical improvements and bug fixes. Make sure you always download the latest version of the Helix Fi app in order to enjoy the best experience. ### 6.3.0 — 2026-06-09 This update brings minor technical improvements and bug fixes. Make sure you always download the latest version of the Helix Fi app in order to enjoy the best experience. ### 6.2.0 — 2026-05-28 This update brings minor technical improvements and bug fixes. Make sure you always download the latest version of the Helix Fi app in order to enjoy the best experience. ## More apps by Videotron Ltee - [User Centre +](https://appshunter.io/ios/app/user-centre-plus/id848350940) - [COMMaffaires Mobile](https://appshunter.io/ios/app/commaffaires-mobile/id1361612952) - [Helix TV](https://appshunter.io/ios/app/helix-tv/id1440633931) - [illico+](https://appshunter.io/ios/app/illico-plus/id1496336665) All apps by Videotron Ltee: https://appshunter.io/developer/571329159 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*