# HELLA DVR DR 820 — user reviews

> 20 indexed App Store user reviews of HELLA DVR DR 820 by Hella KGaA Hueck & Co., rated 1.00/5 from 1 ratings.

- Source: https://appshunter.io/ios/app/hella-dvr-dr-820/id1320943583/reviews
- App overview in markdown: https://appshunter.io/ios/app/hella-dvr-dr-820/id1320943583.md
- Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1

## Newest reviews (4 of 20)

### 1/5 — IOS 13 not support to download the video

*2020-01-09, version 1.1*

Rubbish apps. Cannot save the video to iphone IOS 13.3

### 1/5 — Unable to connect

*2019-09-30, version 1.0*

Hi folks, I cannot connect to my Hella DR820 after updating to iOS 13.1.1

### 1/5 — App does not work after ios13 update

*2019-09-26, version 1.0*

App is not working and dashcam is unable to connect to app. Please update this now because it is very important for users to be able to retrieve the data through their phones....

### 1/5 — Unable to connect

*2019-09-25, version 1.0*

Connected to the WiFi but unable to access the features within the app. Please fix this asap.

## Most critical reviews (10 lowest-rated)

### 1/5 — Cannot connect

*2025-11-17, version 1.2*

Poor app… don’t work on newer iOS like 18.x.x dev please update this else it’s completely useless!

### 1/5 — Unable to connect

*2025-08-10, version 1.2*

Unable to connect camera to app. App says DR820 but description is for DR760? Is the app updated for iOS 18?

### 1/5 — Issue pairing

*2025-08-06, version 1.2*

This app titled hella dvr Dr 820. But description is can work with hella dvr dr 760. I’m using iPhone. Is that the reason why it can’t connect?

### 1/5 — Cannot connect IOS18 with DR820

*2025-05-24, version 1.2*

How to connect IOS18 with DR820?

### 1/5 — App not working

*2024-08-25, version 1.2*

App is not working and unable to click any button on the screen when wifi is connected. Please look into updating the app asap.

### 1/5 — Not reliable

*2024-02-18, version 1.2*

very unreliable. Even connected to Wifi, the app will keep failing to register ios device. Try another say it may work. Forget about this during emergency if your luck is not with you!

### 1/5 — Still not working in dark mode

*2021-09-22, version 1.2*

Last updated more than a yr ago but product still selling in the market.
Many important features missing..
1. Unable to view rear cam in realtime
2. Download video to phone is damn slow
3. Only support landscape mode
4. Not able to disable parking mode recording 
5. Not able to view SD card capacity status

### 1/5 — Does not work with current iOS

*2021-05-11, version 1.2*

I am on 14.5.1. This app hangs the moment you turn on. Pls support greater version! Thanks

### 1/5 — Never connects via app

*2021-03-09, version 1.2*

Either the device or app is bad. It never connects to my phone

### 1/5 — Pls update

*2020-07-10, version 1.2*

Please update new software.

## Most praised reviews (6 highest-rated)

### 5/5 — Pls update ya app

*2019-09-29, version 1.0*

Cannot use ya app after updating Apple iOS 13

### 4/5 — Pls up date the apps Hella Dr 820

*2019-10-03, version 1.1*

Thanks for the update👍🏽👍🏽👍🏽

### 3/5 — UPDATE NEEDED

*2022-04-18, version 1.2*

Please update it doesn’t work on iOS 15.4.1

### 2/5 — Unable to view rear camera footage

*2021-01-09, version 1.2*

I was able to view the front camera footage, but not the rear camera footage on my
iPhone. In addition, when I’m connected to camera via wifi, I am unable to use my mobile data although it is on.

### 2/5 — HELLA app not working for new IOS

*2019-09-26, version 1.0*

Please get it fixed ASAP

### 2/5 — Unable to connect after recent IOS 13 updates

*2019-09-25, version 1.0*

Please update ur app! Unable to work after the Apple ios 13 updates.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-04.*