# Hello bank! Belgium > Mobile banking service with accounts, cards, and secure access. (iPhone/iPad app by BNP PARIBAS FORTIS.) - Source: https://appshunter.io/ios/app/hello-bank-belgium/id642897716 (this page in markdown: same URL + `.md`) - Developer: [BNP PARIBAS FORTIS](https://appshunter.io/developer/492530267) - Category: Finance - Price: Free - Rating: 4.60/5 from 94 App Store ratings · 59 written reviews indexed - Age rating: 17+ - Requires: iOS 16.0 · 198 MB - Languages: American English, Dutch, French (France), German (Germany) - Released: 2016-05-03 - Data updated: 2026-08-18 - Monetization: ad-supported - User reviews in markdown: https://appshunter.io/ios/app/hello-bank-belgium/id642897716/reviews.md ## What is Hello bank! Belgium? Hello bank! is a banking service which is 100% mobile. It is offered free of charge and includes a current account, a maximum of two bank cards, and savings accounts. The application is: • Completely secure: You access our banking services using your own unique Easy Banking code, which you set up. You receive the same level of protection as you already enjoy when you use your bank card and PIN. • Has a full help service: The Hello team is on hand 83 hours a week to answer your questions and help you carry out your transactions. To try Hello bank! free of charge: install the app The Hello bank! app gives you access to your banking world, you can use your bank and you have a clear view of your income and spending. A few useful features: • You can log in with your fingerprint or via facial recognition if your phone is equipped with this option. • The Bancontact function: this enables you to make payments via your smartphone by using the QR code . As easy as saying "Hello!" 1. Download the free app 2. Submit your request from the app (takes no more than 4 minutes!) 3. Your Hello box and card reader are sent to your home address 4. Upon approval of your application, we then prepare your bank card(s) and the PIN you need to activate them. Like to know more? Just ask! Telephone +32 (0)2 433 41 45, Monday to Friday (7am to 10pm) and Saturdays (9am to 5pm). Or send an email to info@hellobank.be or read our FAQs at: https://www.hellobank.be/faq Hello bank! from BNP Paribas Fortis. ## Key features - 100% mobile banking - Current and savings accounts - Secure access with unique code - Fingerprint/facial recognition login - Bancontact QR code payments - Full help service available ## Recent user reviews (10 of 59) All indexed reviews: https://appshunter.io/ios/app/hello-bank-belgium/id642897716/reviews.md ### 2/5 — May 2026 update is just bad... *2026-05-11, version 11.5.0* Nowadays instant transfers are everywhere... but not with BNP / Hello Bank... Starting in April/May 2026 it "hides" possibilityof instant transfers and you are required to do 2 extra clicks to select it as default setting will set it the day after. Whoever came with this idea should leave.. ### 4/5 — Dark mode icon *2026-05-08, version 11.5.0* Please add dark mode on icon. Dark mode is available in application, but icon remains light. ### 1/5 — Banque mobile de luxe *2026-05-03, version 11.4.1* Il serait peut etre temps de faire comme Hello bank France! Une banque mobile qui fait payer des frais exorbitants à l’étranger c’est depassé! ### 5/5 — Privacy *2026-04-29, version 11.4.1* Zal mooi zijn als privacy mode als basis ingesteld kan worden in plaats van altijd te schudden voor wie dat optie als basis wil kiezen. Mvg ### 1/5 — Teleurgesteld … *2026-04-20, version 11.4.0* Zeer teleurgesteld in de laatste update : ik dacht dat “sneller” ook “instant” betekende - maar dat is niet zo :-( Een fout maken of een wijziging willen aanbrengen betekent alles opnieuw moeten doen. Alles op een scherm, zoals voorheen, was veel praktischer. ### 5/5 — Super 👌🏽 *2026-04-01, version 11.3.1* Nouveau commentaire Interface très fluide Design revu avec de nouvelles onglets. notifications des mouvements sur le compte. Connexion et configuration simple. Aucun bug constaté sur le IPhone 17 pro Max,le IPad Pro et le S26 ultra. Félicitations à l’équipe de Hello , Bon boulot Ancien commentaire L’une des banques en ligne la plus intéressante et l’application est simple et intuitive. Juste au niveau des notifications sur le compte qui vraiment importante maintenant que la sécurité est choses sensible. - virements ou mouvement du compte -entrée sur le compte etc.... ### 1/5 — App pourrie *2026-03-13, version 11.2.1* Impossible d’avoir un aperçu de ses comptes bancaires ! Toujours des erreurs !!! ### 5/5 — Banque hello bank *2026-03-07, version 11.2.1* J’adore qu’elle est si parfaite et recevoir l’argent si rapide sans attendre trois jours ❤️❤️❤️✨✨ ### 1/5 — Impossible de s’inscrire ! *2026-03-06, version 11.2.1* Je n’arrive pas à m’inscrire à la banque via l’application — elle affiche constamment le message : « l’application ne peut pas envoyer les données ». ### 2/5 — Les notifications ne fonctionnent plus *2026-02-25, version 11.2.1* Les notifications ne fonctionnent plus, ni sur iPhone, ni sur iPad (tous 2 en iOS 26.3). Une mise à jour semble nécessaire. ## Frequently asked questions about Hello bank! Belgium ### How secure is Hello bank!? Hello bank! uses your unique Easy Banking code for access, providing the same level of protection as your bank card and PIN. It also offers biometric login options like fingerprint and facial recognition if your device supports them. ### What accounts can I open with Hello bank!? Hello bank! offers a current account, up to two bank cards, and savings accounts. The service is provided free of charge. ### How can I get help with Hello bank!? The Hello team is available 83 hours a week to assist with questions and transactions. You can reach them by phone at +32 (0)2 433 41 45, Monday to Friday (7am to 10pm) and Saturdays (9am to 5pm), or via email. ### Does Hello bank! have ads? Yes, this app contains advertisements. ### What devices does Hello bank! support? Hello bank! is available on iPhone and iPad devices. ### How often is Hello bank! updated? The latest version of Hello bank! is 11.3.1, last updated on March 25, 2026. Updates ensure the app remains reliable and secure. ### What is the age rating for Hello bank!? Hello bank! has an age rating of 17+, indicating it is intended for mature users. ### Can I make payments with Hello bank!? Yes, the Bancontact function allows you to make payments via your smartphone by scanning a QR code, making transactions as easy as saying 'Hello!'. ## Version history (last 5 releases) ### 11.8.2 — 2026-08-17 We're always working to improve the app so you can complete your banking tasks safely and smoothly on your tablet or smartphone. - Payments are now easier to recognise thanks to additional information about the merchant. ### 11.8.1 — 2026-08-07 We're always working to improve the app so you can complete your banking tasks safely and smoothly on your tablet or smartphone. - Payments are now easier to recognise thanks to additional information about the merchant. ### 11.8.0 — 2026-08-05 We're always working to improve the app so you can complete your banking tasks safely and smoothly on your tablet or smartphone. - Payments are now easier to recognise thanks to additional information about the merchant. ### 11.7.1 — 2026-07-08 We have made some technical improvements to make the app even better. ### 11.7.0 — 2026-07-01 We have made some technical improvements to make the app even better. ## Related topics [bnp paribas fortis](https://appshunter.io/ios/topics/bnp-paribas-fortis) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*