# Hello Fairy — user reviews > 224 indexed App Store user reviews of Hello Fairy by Hysiry Technology Co., Ltd., rated 4.70/5 from 6,279 ratings. - Source: https://appshunter.io/ios/app/hello-fairy/id1544457390/reviews - App overview in markdown: https://appshunter.io/ios/app/hello-fairy/id1544457390.md - Rating breakdown: 5★ 5,288 · 4★ 650 · 3★ 195 · 2★ 51 · 1★ 95 ## What do users think of Hello Fairy? Overall sentiment: neutral **Pros** - 🎨 Variety of color options - 💡 Customizable light patterns - 🎅 Christmas-themed presets - 🎉 Fun and festive - 👍 Easy to use app **Cons** - 🐛 Connectivity issues - 🔌 Remote control limitations - 🤯 Confusing or glitchy app - 🔧 Poor customer support - 🔄 Inconsistent performance **Commonly reported bugs** - App crashes or freezes - Lights not responding to app commands - Saved settings getting lost or corrupted - Compatibility issues with newer devices - Unexpected light behavior or patterns **Most requested features** - More customization options - Ability to save custom light settings - Integration with smart home platforms - Improved music/audio sync capabilities - Better scheduling and timer features ## Newest reviews (14 of 224) ### 2/5 — Disappearing Christmas tree *2026-02-20, version 3.5.17* We use the app to control the Christmas tree that we keep on our lanai in Florida, and when the Christmas tree appears on the app, it works great then for some Unknown reason it just disappears from the app and I can’t get it to reappear so I can operate through my app. I have tried to delete the app and reload the app from the App Store yet it doesn’t work. ### 4/5 — Fun but needs more design options *2026-02-13, version 3.5.17* This curtain adds so much to my dance parties! I had hoped to use it with a worded message in a nice font scrolling through, but the options are too limited. The font isn’t very appealing (sans serif, please) and it would be nice to be able to move it higher or lower in the field. Often, I can’t mount the curtain high enough for the full letters to be visible. I tried writing words into a picture, and posted the picture, but the app only seems to allow one photo, instead of scrolling through fave photos. If you add some fonts and allow movement of words up and down, then this will be a really useful way to spread a message! For now, it’s fun, anyway! ### 5/5 — Increibleee!!! *2025-12-19, version 3.5.14* Super divertido!!! Y las imagenes se ven geniales!! ### 5/5 — Marion *2025-12-16, version 3.5.14* Great everyone needs these light ### 5/5 — My tree *2025-12-16, version 3.5.14* Excellent! ### 3/5 — Doesn’t work with Amazon echo *2025-12-15, version 3.5.13* App works fine, but can’t get the Amazon Alexa app to pair with it. Which was disappointing as I can do with other brands ### 5/5 — Best star ever *2025-12-15, version 3.5.13* I love the colors and it looks amazing on my tree it is magnificent 💜💜💜🩷🩷🩷🌸🌸💚💛🩵💙❤️🖤💕🦄🥰😍🤩🤟🤘 ### 4/5 — Great color options *2025-12-13, version 3.5.13* I set up my lights because I was doing a Spanish themed tree. I needed colorful lights but sometimes when I get up in the am, the second set of lights I put on, it’ll just twinkle one color randomly so every so often I have to go back into the app and refresh it. ### 5/5 — Nori *2025-12-10, version 3.5.13* These lights are perfect love them. ### 5/5 — Great app *2025-12-10, version 3.5.13* Amazing lights ### 5/5 — Ottimo *2025-12-09, version 3.5.13* Ottimo, giochi di luce dopo le preferenze, merita 10* ### 3/5 — Create group *2025-12-07, version 3.5.12* Can’t create a group ### 5/5 — ROY DA BOY *2025-12-04, version 3.5.12* Great still playing !!! ### 2/5 — Lights don’t work so well *2025-12-04, version 3.5.12* I will have the light set on a colour I have chosen and then a few minutes later it just changes to hot pink. I have to constantly uninstall and reinstall the app. It will work fine for a few days then it will start acting up again, going hot pink and I have to uninstall and reinstall again. Frustrating. I like that I can customize my lights but the light keep resetting. ## Most critical reviews (10 lowest-rated) ### 1/5 — Version 3.6.0 *2026-08-05, version 3.6.0* This update made the app useless cannot do anything. The app previously worked. I could adjust things a create my own options with “DIY”. I can longer do anything. All options are “grayed out”. ### 1/5 — Bad lights *2026-04-26, version 3.5.18* The lights keep changing every hour to music mode for a few minutes, AND THEN IT CHANGE TO ROSE GOLD PINK!!! Please fix. ### 1/5 — Lights stopped working *2026-03-25, version 3.5.17* I have had them up since Christmas and they just stopped working. These were not cheap. And I trusted to buy again even though my last set stopped lighting. But I had those for a few years ### 1/5 — Bad review *2026-01-23, version 3.5.16* I have updated the app and my custom animations got corrupted. They have changed. There is no freedom for saturation and value for animations, there is only hue line. So, color range is small. And for photo, the light gets darker(Although I use brightest color). There are a lot of limitations. The number of highest frame of animation should be increased. There is only 8. it should be 24. Highest speed should be increased. The animation will be smooth if speed is increased. There are a lot of unnecessary build-in animations. ### 1/5 — I cannot upload animations *2025-12-17, version 3.5.14* No option to upload gif, video or even create my own animations. My led curtain is 12C4 ### 1/5 — Ugh *2025-12-15, version 3.5.13* The app worked so great for about a week and then all of a sudden it wouldn’t let me do any DIY. The only color it allows me to put is red. I click green and click a spot and it ends up red. Pick purple, you guessed it, red. Frustrated. ### 1/5 — Don’t Buy Their Outdoor String Lights *2025-11-21, version 3.5.11* Not bright but especially the app is comically bad. So so so bad. Oh and colors on app don’t match actual display. ### 1/5 — don't like the updated version of this app *2025-11-14, version 3.5.10* last had a lot more options with picking a scene they took away a lot that i don't see any more very unhappy with the lights now i will be replacing with a different set up ### 1/5 — Disappointing *2025-10-29, version 3.5.9* Purchased the LED curtains - disappointing as you can make your own designs but you cannot use them in a loop - only can you use the basic pre loaded designs - which aren’t great - pretty pointless product as this has really limited the use of the product - wouldn’t recommend ### 1/5 — Crash ISO26 *2025-10-17, version 3.5.8* L’application crash avec IOS26, impossible à utiliser la Guirlande ## Most praised reviews (10 highest-rated) ### 5/5 — Nice *2026-08-01, version 3.5.24* Glad to see that you added some Fourth of July lights. I’ll have to check back for updates near the other holidays and see if you add them. ### 5/5 — Love these curtains! *2026-06-24, version 3.5.23* These are easy to hang via the clips if you have a curtain cord or via wall-safe tape. They have so many preset images plus you can design your own. Very neat! ### 5/5 — Love it *2026-06-15, version 3.5.23* These lights are so awesome you can create your own patterns for any themes. Love that you can control with app or remote. ### 5/5 — Sorry! *2026-02-09, version 3.5.17* The app asked if I liked it and I accidentally hit dislike and now I feel bad 🥺 ### 5/5 — Perfect app *2026-02-08, version 3.5.17* Easy to use ### 5/5 — Joy to the neighborhood *2026-01-01, version 3.5.14* My Hello Fairy Light show Christmas tree is the joy of the neighborhood. It has over 80 light show patterns and a wonderful loop option that plays your favorites. The lights are bright and the app is absolutely amazing. Set up was a breeze! ### 5/5 — Me encanta *2025-12-24, version 3.5.14* Muy útil, práctico y variado en el uso de luces ### 5/5 — Amazing *2025-12-23, version 3.5.14* I really like it ### 5/5 — More options *2025-12-23, version 3.5.14* Need a way to download more scenes for the trees ### 5/5 — Needs to allow sharing our pattern creations *2025-12-21, version 3.5.14* I wish the app would allow users to post their light pattern creations and allow us to save between devices. I programmed the American flag for the 4th of July and would gladly share it. I have Christmas patterns on another device but can't share the patterns between my iphone and ipad. Would like to download others creations as time saver. The current app is just too time consuming even after you figure out how to use it. Sharing would resolve that. Also the lights should start the last used pattern when shut off and back on instead of resetting each time to default. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*