# Hello Kitty Jewel Town! — user reviews > 52 indexed App Store user reviews of Hello Kitty Jewel Town! by Sanrio Digital Europe, rated 3.90/5 from 260 ratings. - Source: https://appshunter.io/ios/app/hello-kitty-jewel-town/id843039984/reviews - App overview in markdown: https://appshunter.io/ios/app/hello-kitty-jewel-town/id843039984.md - Rating breakdown: 5★ 151 · 4★ 31 · 3★ 24 · 2★ 12 · 1★ 42 ## Newest reviews (17 of 52) ### 2/5 — POTENTIALLY good but the game crashes *2023-01-07, version 3.0.13* game crashes on you before you finish the first thing. fix it. ### 4/5 — Its good but… *2022-03-20, version 3.0.13* I love this game and I played it on my iPad when I got bored and I decided to download it on my phone too- but every time I beat level 1 it kicks me out of the game and I still beat the level but I have to complete it again and it just keeps kicking me out… I have no idea if its because my phone is a newer phone and my iPad is older but I would love to get to actually play! Otherwise its one of the best Hello Kitty games I played! ### 3/5 — Kept crashing *2022-01-10, version 3.0.13* Crashed at the end of level one, made me repeat level one, crashed again ### 3/5 — Confused. *2020-07-24, version 3.0.13* I love how the game looks, but I can’t play it. The game just says “Begin a quest by clicking on it!” But the screen just freezes, this happened on my last iPhone and my new one. If anyone can help, please do. ### 2/5 — Lovely Concept, Bad Execution. *2020-06-01, version 3.0.13* Hello developers, I downloaded this game a few days ago and I loved it so much because I love the “Candy Crush” type games and i’m obsessed with Sanrio. I was so excited to come back to playing but I can’t seem to get past level 10. The time goes at about a 3x speed to the point where I can’t complete it. I know you won’t see this but I would really love to be able to complete/continue this game. It is such a shame that I had to delete it because I knew it would be pointless to keep trying to beat the level when the time goes that fast. Thank you for your time. I hope maybe if you see this you could take my review into consideration and fix the game. I would gladly re-download it if this problem was to be fixed. Sincerely, An Upset, 12 Year-Old, Customer. ### 4/5 — Pretty good but has problems *2020-05-26, version 3.0.13* The first time I played this game it crashed so I deleted it and then got it again and it crashed but it is very good ### 2/5 — Teddy+help *2020-04-14, version 3.0.13* Hie guys i think this game is a replay good one but there some thing going No So because i am having some trouble playing it and it kept kicking me of AND 50 FIFFTY i will like it well so you guys i gave yall A two 💫 ratting for that reason ioght or might not give a higher rating latter i ### 1/5 — love this game but.. *2019-06-20, version 3.0.13* just reinstalled on phone, hadn't played it in a while. keeps freezing before i can select a level . ### 1/5 — Love the game but.... *2019-03-05, version 3.0.13* Love the game but got as far as I could. No more levels to conquer, houses to buy, gashspon has repeat gifts. Previous reviewer hit it right on the nose. Great game but developers have left abandoned us, oh well it’s too bad it was really fun ### 3/5 — Help *2018-12-27, version 3.0.13* I love this app and I’ve had it on all of my devices I just put it on my iPhone se and I can’t get past level 14 because it’s in super fast motion ! Please help this is so frustrating. I played the first 14 levels in this fast forwArd motion thinking it would go back any day now but so far no good. I’ve tried loading and uninstalling but nothing. If it weren’t for the timed levels I could make due but it’s literally impossible to get past where I am ### 1/5 — iOS 12 update killed game *2018-11-15, version 3.0.13* I’ve been playing this game for a loooong time, (I’m on level 250) but ever since I updated my phone to iOS 12 like everyone else is saying, the game glitches like crazy. You can’t play most of the games because the time moves faster than it should. I’m also guessing that because the last update of the game was a year ago, the developers no longer care. It’s gonna kill me to uninstall the game, but it’s literally unplayable now 🙁😢 ### 1/5 — Game malfunctions in iOS 12 *2018-10-13, version 3.0.13* Since upgrading my iPad Pro to iOS 12 the game time is speeded up so fast, it’s unplayable. ### 1/5 — Doesn’t work well after ios12 *2018-09-28, version 3.0.13* Has started having extremely erratic behavior after ios12 update. The prior iOS it would randomly freeze while playing but now the timed games run at 10x the speed and animation is very jerky ### 2/5 — Crashing constantly *2018-09-10, version 3.0.13* I keep loosing my diamonds and energy trying to beat the level and glitches are sabotaging.. Repeating gifts: i have enough brown tables.. Please up grade this game... ### 1/5 — Glitching very badly *2018-06-17, version 3.0.13* I used to love this game but I can’t even get past the start menu before the game freezes and doesn’t let me go any further. Please fix this! ### 1/5 — Fun game but developers have abandoned it *2018-04-13, version 3.0.13* I’ve enjoyed playing this off and on for several years. But I’ve long since reached the highest level. Went to check today and the game hasn’t been updated in 5 months! I think the developers have completely abandoned it in lieu of more popular games. It also crashes a lot, and there isn’t any variety to speak of when playing the gashopen. You will get one new item in approximately 100 tries. The rest are repeats. But it would really be nice if the would just update the thing. My other games update every 2-3 weeks. **Developer response:** Hi Hrscrzytricia, thank you for your support for the game, we will study with our developers if we can produce more content for you guys. ### 2/5 — Issues! *2018-03-10, version 3.0.13* I like this game but it’s too hard to progress without diamonds and the diamonds cost a lot. Also, *every single time* I do gatchapon for beating a level I get a brown chair from the pink twinkle star. It’s annoying!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Good.. But bad 😂 *2023-05-14* It's a nice game very old though hasn't been updated in 5 years so it has bugs. I can't even make it past level one it shuts down right after. It seems the developers of this game gave up on it and stopped updating it. ### 1/5 — Automatically closes *2023-05-07* This is the second time I tried to download this game and it closes on me right I finish the match up game. I forgot I had installed this game several months ago and it would just stop and completely log me out, I tried a few times and it kept stopping. I just installed it again and it’s still logging me out completely. I’m using my iPad and I know it’s not that since I have a few other games I installed that are working just fine. I’ll try my phone and see if it works on their. ### 1/5 — does this app actually exist anymore *2023-01-24, version 3.0.13* Dear Developer, Same as everyone else my app keeps crashing at level one so can’t get anywhere! Now that hello kitty is doing colabs with everyone like target, crème shop it would be a great idea to update! ### 1/5 — Game keeps shutting off *2022-10-15, version 3.0.13* I just installed this game and it went straight to the game part to match three squares, after each time I got through it, the game turned off and I tried it again and each time it would just completely shut off, crashed. I’ve played this game before but it never just automatically shut off. Maybe I’ll try another time but I’m uninstalling this game. ### 1/5 — Literally can’t play this game. *2022-07-05, version 3.0.13* It will not stop crashing and I’ve restarted it like 6 times. Fix this! I actually was looking forward to playing this game. :/ ### 1/5 — Closes after beating level 1 *2022-03-30, version 3.0.13* I would really love to play this game but it keeps closing on me after I beat level 1, so I can’t even progress in the game at all…looks like other people are having the same issue as me. It may be because I have a newer phone but this is definitely a bummer. I love these types of games! Hopefully you fix, won’t be playing until you do. ### 1/5 — Cant play *2022-03-17, version 3.0.13* Keeps crashing at level 1 app wont stay open ### 1/5 — Tutorial Problem! *2021-04-23, version 3.0.13* I Cannot even get past the tutorial on My I Phone 8. When it says please choose the map I can’t even move the map! It’s Terrible! ### 1/5 — So many issues *2021-02-21, version 3.0.13* Timer does not count down properly. If u have 60 seconds to beat a level it drops down extremely fast not giving u actual seconds. The game ends the moment it starts so it’s impossible to beat any timed levels. Won’t allow my to make an account on Facebook or with my icloud. Says I need to sign in to iCloud which I am. And Facebook says it is in developer mode. Contact support button does nothing when u click it to report these issues. I paid money to beat the timed levels after realizing there was a problem. I’ll be contact Apple to get my money back ### 1/5 — broken *2019-08-15, version 3.0.13* i used to lovecthis game but it doesnt work anymore! the game clock runs out super fast and everything is glitchy. so sad cuz this game was really cute and awesome 😪 ## Most praised reviews (10 highest-rated) ### 5/5 — Hello kitty Jewel Town *2018-06-06, version 3.0.13* This app is an amazing app and has Sanrio characters that are adorable. This is like candy crush and it includes decorating ### 5/5 — Fun game *2017-08-28, version 3.0.10* I'm been a huge fan of hello kitty. This is one of my favorite game especially when I'm on the bus going to school. ### 5/5 — 🤗 *2017-07-27, version 3.0.10* Very cute. Have enjoyed it in my pass time. ### 5/5 — Having some issues but like the game *2016-12-12, version 3.0.2* The screen freezes every time I place. I have two separate Hello Kitty Jewel Town games. One on my iPhone 7+ and one on my iPad. I want the one on my iPhone to be the same game on my iPad because I am further along on that game. Not sure how to correct it. I'm afraid if I delete the app and add it back it might cause more problems. The game is a lot of fun though!!!! ### 5/5 — Cute, fun, entertaining... *2016-02-29, version 2.1.3* I have played over a year and still enjoy just as much today as ever!!!!!!! It's colorful competitive fun and interesting. It's cutesy while making you focus and think. A must !!!! And there's more Hello Kitty games!!! ### 5/5 — Awesome Game *2015-05-25, version 2.0.6* I absolutely love this game!! It's very addictive I just wish it would let us visit people we don't know to add more people to our friends list like other games do other than that love it!!!!! ### 5/5 — A Hidden Gem *2015-05-01, version 2.0.5* What a cute little game this is! It lets you collect pretty prizes, decorate a little apartment for Kitty and solve all kinds of fun brain teasers. Although the puzzles start out as a simple match game, they become more complicated and difficult over time. The graphics are adorable, the music is nice, and you can easily play as often or as rarely as you like. You don't have to be a Hello Kitty fan to enjoy this; puzzle lovers will like it too. Highly recommended! ### 5/5 — Good time wasting game *2015-01-03, version 2.0.0* First off very happy that you can actually play this game for free and not have to miss out on must purchase items. Plus the levels are challenging on most match games I play once and pass with highest scores. Finally it's very family friendly my daughter loves that we can play it together and help design each other's rooms. ### 4/5 — Please fix ! *2022-08-16, version 3.0.13* Idk why but i can’t get pass level one as soon as i finish it it takes me off the app. My ipad is new so im not sure why it’s doing this. Overall this game seems great but it’s not working for me i will be uninstalling because of this :( ### 4/5 — HELP!! *2022-07-20, version 3.0.13* I wish to play this game on my phone!! but i can’t seem to even finish level 1!! the game just shuts off after it looks like i best level one!! I don’k know if it’s cause of my phone but it looks like another person has the same issues as mine. please get this fixed so it works on Iphones better. otherwise i’ll just only have to play it on my ipad and i don’t really use my ipad unless i travel on plains :((( pls let me know if this gets fixed!! other then that the game looks so cute and so fun to play. if only i could just get passes the tutorial level 1 :(((( --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*