# Hello Kitty My Dream Store — user reviews > 2,535 indexed App Store user reviews of Hello Kitty My Dream Store by ACTGames Co., Ltd., rated 4.70/5 from 7,302 ratings. - Source: https://appshunter.io/ios/app/hello-kitty-my-dream-store/id6736896540/reviews - App overview in markdown: https://appshunter.io/ios/app/hello-kitty-my-dream-store/id6736896540.md - Rating breakdown: 5★ 6,233 · 4★ 562 · 3★ 204 · 2★ 85 · 1★ 218 ## What do users think of Hello Kitty My Dream Store? Overall sentiment: positive **Pros** - 💕 Cute characters and visuals - 🎨 Engaging merging gameplay - 🕹️ Fun and relaxing experience - 👍 Minimal ads - 🎉 Enjoyable events and activities **Cons** - ⏱️ Energy system too restrictive - 💰 Slow accumulation of in-game currency - 🛒 Limited customization options - 🐛 Occasional crashes and loading issues **Commonly reported bugs** - Game freezes on loading screen - Crashes after recent update - Lost progress and in-game items **Most requested features** - More ways to earn energy - Improved coin/currency acquisition - Expanded character and store customization - Offline progress tracking ## Newest reviews (14 of 2,535) ### 3/5 — Losing energy *2026-08-31, version 1.18.2* Enjoying the game but went to claim my leftover rewards before it was time and nothing was there. Usually they are held over but now just disappear. ### 4/5 — Fun but has some small flaws *2026-08-25* Overall I really love this game, the gameplay loop is easy to understand and I love merge games in general and seeing hello kitty combined with that is what made me get it, one minor gripe that I have however is that when I first started playing there is a bug that happened to me where it said the game needed an update but was already updated, I didn't save my account beforehand because it didn't seem like a need right away for me but I recommend doing that the moment you start the game if you decide to get it or you'll have to uninstall and reinstall just to be able to play and it will restart your data over. I wanted to keep playing, despite how disappointed I was that it happened. Otherwise, I like playing to pass the time and there's a big lack of ads aswell! Unless you pick to look at them. **Developer response:** Hello. This is the Hello Kitty My Dream Store. We sincerely thank you for your review. We will carefully analyze your feedback and actively reflect it in our future game services. We are always open to hearing our players’ thoughts. Please feel free to send us your opinions or suggestions at any time! Thank you. ### 4/5 — Feedback *2026-08-24* O jogo é muito legal e viciante.. tanto que estou no nível 157! Mas tem uns pontos meio fracos: - O sistema de energia é meio triste, mas não tem nada o que possa ser feito; - As vezes eu gasto tanta energia e só quando estou chegando no fim dela é que vem o evento de gastar energia para abastecer o caminhão de entrega; - A minha caixinha de energia e moedas (os dois tipos) SUMIRAM!! (Tenho até uma print da tela caso seja necessário para manutenção) **Developer response:** Hello. This is Hello Kitty My Dream Store. Thank you sincerely for your valuable review. If you have any questions or need further assistance, please feel free to contact our Customer Support. You can access Customer Support by tapping the Settings icon at the top right corner of the in-game screen. We will do our absolute best to assist you as soon as we receive your inquiry. Thank you. ### 3/5 — Glitches *2026-08-23* This is such a fun game BUT even if you save account, you can’t switch devices because it will not save your progress! I like to play on my iPad but if I feel like playing this on my phone AFTER SAVING IT, I will lose my place 90% of the time. Often freezes, energy disappears, mini games disappear from the top screen. **Developer response:** Hello. This is Hello Kitty My Dream Store. To resolve the issue, we kindly ask for more detailed information and appreciate your understanding. Please provide the details of the issue you experienced and contact us through the in-game Customer Support, and we will review your case and get back to you with guidance. Thank you. ### 4/5 — LOVE BUT TO MANY UPDATES *2026-08-22, version 1.18.1* It’s ok I love it but too often updates and my storage is always full. ### 4/5 — Fun game *2026-08-22, version 1.18.1* Cute, fun. No forced ads. Only one note. When you open the app, soooo many pop ups for events/mini games/shop deals. So many that’s it’s almost rude. You open the app to play the game and try to tap, but BOOM pop up. And another, and another. Other than that - I really enjoyed playing this game!! Wish there were more locations! ### 2/5 — the game is slowly going downhill *2026-08-20, version 1.18.1* things keep changing, and not in a good way. why is it harder to get the secondary items like pizza or the fried cutlets from the fryer or whatever?? you guys are making the game unnecessarily harder for no reason. i get that the game can’t be just super easy peasy or whatever but come on☹️ not to mention you’re also adding things that just aren’t good like you’re slowly taking away the things that made the game good in the first place ### 5/5 — I luv *2026-08-19, version 1.18.1* i do wish you guys would do more with the decorating missions for late game. I have over 3 million coins but because gems aren’t as easy to get as coins it’s near impossible to unlock the areas since they’re all over 100 gems. idk if there was a better way to get gems or if there were more things to buy with the in game currency. ### 5/5 — Attn: HK fans *2026-08-19, version 1.18.1* HK fans will love this comfy game to pass the time. Hoping we see more rare characters in the future like Cogi and Marron Cream 💕 ### 5/5 — Love *2026-08-19, version 1.18.1* i love this game!!!!!!!!!!!!!! I wish the cap for energy was bigger!! ### 5/5 — SO FUN *2026-08-19, version 1.18.1* This game is so fun and cute I enjoy playing it’s so relaxing and such and fun game it doesn’t get boring at all ### 2/5 — Says to update but nothing to update *2026-08-19, version 1.17.4* Everytime I try to play, the loading screen says please update and whenever I do, it leads me here and it says open my game and no updates. Disappointed with all the glitches lately. ### 5/5 — I LOVE THIS GAME SM *2026-08-19, version 1.17.4* I love this game mostly because I can complete hard orders with lots of energy and earn rewards too!!!! SO FIVE STAR ON YELP★★★★★ ### 3/5 — Lost my progress at level 98 because of the update :( *2026-08-19* I love this game but just lost all of my progress because of the update. I opened the app to see that it said it needed an update so I went to the App Store. The App Store said it was recently updated so it kept sending me in a loop. I downloaded and redownloaded the app and somehow the progress is gone from my cloud even tho I’ve paired it with My Apple ID :( just upset because I’ve been using my fun money for this game just to lose all my progress **Developer response:** Hello. This is Hello Kitty My Dream Store. To resolve the issue, we kindly ask for more detailed information and appreciate your understanding. Please provide the details of the issue you experienced and contact us through the in-game Customer Support, and we will review your case and get back to you with guidance. Thank you. ## Most critical reviews (10 lowest-rated) ### 1/5 — Fun but the ads don’t work for rewards *2026-08-28, version 1.18.2* I play this game everyday and religiously watch ads for rewards until I hit the limit. The new ads play then exit out with zero rewards. Needs to be fixed. ### 1/5 — Rigged *2026-08-26, version 1.18.2* This game was fun, i really enjoyed it at first but it got really frustrating after a while. It’s similar to how carnival games & casinos are set up to make you lose or spend more money. I finally decided to uninstall. ### 1/5 — Does not open *2026-08-21, version 1.18.1* This app looks super cute but unfortunately it will not open. I’m stuck on the loading screen ### 1/5 — not letting me play *2026-08-19, version 1.17.4* loved this game, but now it’s telling me I have to update the app, but my app is up to date. Impossible to play now please fix :(( ### 1/5 — Can’t load the game *2026-08-19, version 1.17.4* I started to really get into this game until as of now when I literally can’t get into this game. It keeps telling me I need to update but when I go to the update page in the App Store it shows that it is up to date. Please fix so I can continue playing what was such a fun and cute game. ### 1/5 — There’s a new update available *2026-08-19, version 1.17.4* When I try to open the game, it tells me that there is an update available that I should download when I click the link and it opens the App Store. It shows that my game is up-to-date. As of now the game is unbelievable very disappointed. ### 1/5 — Dumb updates *2026-08-09, version 1.17.4* This isn’t Blue’s Clues, I don’t need to be told I have mail. Put the catalog back at the bottom where it belongs. There is no reason why I have to hit my screen multiple times JUST to get rid of the stupid friend when I sign in on a new day. I don’t care about some dumb summer fruit season banner bs. I don’t need the stupid friend to consistently ask about some dumb trophy picking thing or whatever. The friendship thing is absolutely ridiculous. I’m not using my coins or gems to level this nonsense up. I hate we’re forced to deal with it. ### 1/5 — Major Drawback *2026-08-08, version 1.17.3* I love the game and play it daily, but I hate that it won’t let me play unless I update it. I understand it’s to ensure quality of the game, but it’s a bit annoying. ### 1/5 — WTF *2026-08-08, version 1.17.3* Every single day I have to update this at least once a time What's wrong with yall????? Just let us playyyyyy ### 1/5 — 大家别玩！游戏很爱改机制逼氪 *2026-08-07, version 1.17.2* 天天更新完就把福利全部取消改成氪金礼包，越改越烂，福利越来越差，祝游戏趁早倒闭！ ## Most praised reviews (10 highest-rated) ### 5/5 — Hello kitty my dream store review *2026-08-30, version 1.18.2* This game is amazing!! It’s fun, cute, and all of the creativity I need!! ### 5/5 — Love it (⸝⸝⸝ᵒ̴̶̷̤ꇴᵒ̴̶̷̤⸝⸝⸝) *2026-08-29, version 1.18.2* Love this game so much!!! It's so cute!!!!!!!! ### 5/5 — Great game *2026-08-29* This game is great! Me and my friends love hello kitty great game keep up the good work! **Developer response:** Hello. This is the Hello Kitty My Dream Store. Your feedback is greatly appreciated and is our greatest reward. We will continue striving to bring you even more joy through ongoing improvements and new content. Should you have any further questions or need assistance, please feel free to contact us at any time. Thank you. ### 5/5 — Happiest Game *2026-08-26, version 1.18.2* LOVE LOVE LOVE LOVE ### 5/5 — thank you for adding USAHANA!! *2026-08-25* love this game! been playing it since it came out and it’s only gotten better and better <3 now that they added usahana, i hope they will add something like a juice bar shop for USAHANA to run! thank you for the amazing game~~ **Developer response:** Hello. This is the Hello Kitty My Dream Store. Thank you so much for your generous rating! We will continue striving to meet your expectations through ongoing improvements to the game. If you have any questions or suggestions, please feel free to send us an inquiry at any time! Thank you. ### 5/5 — Love this game *2026-08-25, version 1.18.2* Great app ### 5/5 — Too cute! *2026-08-24* I usually avoid game apps because of the scammy feeling most of them have, but this app is really well done. It’s got the cutest, most intricate Sanrio art I’ve ever seen—even cuter than anything on their actual products. It’s beautiful! The gameplay itself starts off simply, but builds layers as it goes. It also makes it very tempting to spend money on the in-app purchases because they’re relatively inexpensive and can help out a lot. You can get through it without spending a penny—it just takes time. You use ‘energy’ to generate the items to merge, which does regenerate. You can optimize your productivity by checking in every 2-1/2 hours. The instructions aren’t actually very clear for the general game, but you can search Reddit with any questions. Good luck not getting addicted! **Developer response:** Hello. This is the Hello Kitty My Dream Store. Thank you for your kind words and support. It brings us great joy to know you enjoyed the game. We will continue to offer delightful moments through diverse merge combinations and charming stories. For any questions or suggestions, please feel free to reach out to us at any time. Thank you. ### 5/5 — hk my dream storeeee💗🤧✨ *2026-08-21, version 1.18.1* GREAT SO FUN AND CUTE ### 5/5 — So much fun *2026-08-21, version 1.18.1* I’m loving this game, easy and fun to pass time on it and it is super cute ### 5/5 — Love this! *2026-08-20* I age regress to cope with issues or just mental health, and this game is helping so much to regress!! It’s so cute to play even when it’s out of that space, keep updating !! **Developer response:** Hello. This is the Hello Kitty My Dream Store. Your feedback is greatly appreciated and is our greatest reward. We will continue striving to bring you even more joy through ongoing improvements and new content. Should you have any further questions or need assistance, please feel free to contact us at any time. Thank you. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*