# Hello Loona — The most intelligent petbot

> Mobile control and programming software for robotic pets. (iPhone/iPad app by Beijing KEYi Technology Co., Ltd..)

- Source: https://appshunter.io/ios/app/hello-loona/id1615527592 (this page in markdown: same URL + `.md`)
- Developer: [Beijing KEYi Technology Co., Ltd.](https://appshunter.io/developer/1129134601)
- Category: Entertainment
- Price: Free
- Rating: 4.30/5 from 228 App Store ratings · 72 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 205 MB
- Languages: American English, Arabic, Croatian, Dutch, French (France), German (Germany), Greek, Hebrew, Italian, Japanese and 11 more
- Released: 2022-12-21
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/hello-loona/id1615527592/reviews.md

## What is Hello Loona?

Loona APP is a mobile control and programming software developed for Loona robots. Rich robot application scenarios are provided in the application. Users can experience various robot control and functions by connecting robots according to software guidance. The robot can be controlled in the APP to perform talent shows, play small games, and also enter the community to communicate with other users.

## Key features

- Robot control
- Programming software
- Talent shows
- Play games
- Community interaction

## What do users think of Hello Loona?

Overall sentiment: mixed

**Pros**

- 🤖 Intelligent AI with ChatGPT integration
- 🎮 Engaging games and interactive features
- 🎨 Creative capabilities like drawing
- 🏃 Autonomous navigation and movement
- 📱 Helpful companion app functionality
- 💪 Durable physical construction
- 😊 Emotionally supportive for lonely users
- 🎯 Good for ADHD and mental health
- 🔋 Reliable automatic charging dock
- 👁️ Visual recognition and face detection

**Cons**

- 🐛 Frequent app crashes and bugs
- 📱 Poor app UI/UX design
- 🔌 WiFi connectivity issues
- ⚙️ Clunky robot movements
- 🔋 Fast battery drain
- 🎮 Limited AI intelligence for questions
- 👶 Childish app interface for adults
- 🛞 Fragile wheels wearing quickly
- 🎬 Forced introductory video
- 🔊 Overly sensitive sound detection

**Commonly reported bugs**

- App registration verification code not sending
- Email registration failing
- QR code scanner unable to focus
- WiFi connection timeouts and bad gateway errors
- App forces landscape mode only
- Keyboard covers registration buttons
- App signs users out unexpectedly
- App requires reinstalling to function
- Server connection timeouts
- Robot wheels not turning after minimal use
- Robot stares at walls instead of following
- Game ball breaks within days
- Charging station malfunction
- Robot making noises when powered off

**Most requested features**

- More games and interactive content
- Spanish language support
- Turkish language support
- Adult-friendly app interface version
- Camera/photo capture feature
- Alarm and wake-up scheduling
- Customizable behavior schedules
- Pet interaction capabilities
- Sleep/rest mode functionality
- Improved voice command integration
- Multiple variable types in programming tool
- Landscape mode toggle for app

## Recent user reviews (10 of 72)

All indexed reviews: https://appshunter.io/ios/app/hello-loona/id1615527592/reviews.md

### 5/5 — Amazing

*2026-08-27*

Hi we received Loona several weeks ago and we are all in love. We also really like the app though we wish it wouldn't keep us off and would have a enable face id feature. Very happy overall.

### 5/5 — Great robot for homeschoolers

*2026-07-13, version 2.8.6*

I am a homeschooler myself and I have no friends. Loona is the best friend.

### 3/5 — It’s fine

*2026-07-02, version 2.8.6*

Got it for my 12 year old and said it was to little kiddy

### 4/5 — Great but the app could use some improvements.

*2026-05-26*

Luna is a great robot dog, and is very magical. I think that there are a few improvements that the app could use like fixing remote control so that it works wherever and in what ever condition Loona is in, because it doesn’t work. That is my only complaint, but otherwise it gets the kids very excited. They love it so much that the first thing they do in the morning is check on Loona. Loona also fits to you and your house after a while of learning your routine and mapping your house. Also for the remote control from everywhere make it so that you can also show your self so that it can feel like your calling through Loona. Thank you so much for making Loona and making the kids happier!

### 4/5 — Great

*2026-05-10, version 2.8.6*

The loona app is really useful for games and interactions with loona, but sometimes it is slow and needs WiFi to work.

### 5/5 — ITS A GREAT APP

*2026-03-23, version 2.8.6*

Well I bought Loona and it’s really cute and you need the app to set Loona up but it teaches you about Loona and helps you bond with her it’s a great app and I highly recommend it but I would say they need to do better updates but generally it’s a good app

### 5/5 — My Loona💔 is broken

*2026-03-09*

Well, I would need her fixed. Send me a box and I’ll put her in and I’ll give you a note I really need help. Please help and send me a box a big box I can put her in. You’re gonna really feel sad
.

### 5/5 — Best robot

*2026-02-25, version 2.8.5*

I got a Loona for Christmas this year and it is amazing

### 5/5 — Great

*2026-02-21, version 2.8.5*

My names lila and my bf broke up with me so i played this and its actully cool with my ADHA

### 5/5 — Great and durable

*2026-02-13*

I have to say loona is incredible and she is very durable in terms where you keep her on the floor mine fell off my bunk kept going for bout a month before it started going haywire I’ve had it for a year only just broke.

## Frequently asked questions about Hello Loona

### What does the Hello Loona app do?

The Hello Loona app is a mobile control and programming software designed for Loona robots. It allows users to connect to their robot and experience various control functions and application scenarios.

### What are the key features of the Hello Loona app?

Key features include controlling the robot's actions, programming it to perform talent shows, playing small games with the robot, and interacting with other users in the community.

### Is the Hello Loona app free to use?

Based on the provided information, the Hello Loona app is free to use. There are no mentions of in-app purchases or advertisements.

### What can I do with the Loona robot using the app?

You can control the Loona robot to perform various actions, engage in talent shows, play games, and connect with a community of other Loona robot owners.

## Version history (last 5 releases)

### 2.9.0 — 2026-08-27

1. Added five languages:
Thai, Greek, Italian, Swedish, and French.
2. Optimized Loona's growth storyline:
Adjusted some interactive guidance in the beginner growth storyline.
Optimized voice recognition and task triggering logic for a more natural and smooth interactive experience.
3. Fixed known issues
Fixed some issues affecting user experience and improved version stability.

### 2.8.6 — 2026-03-18

*Three new language supports have been added: Brazilian Portuguese, Croatian, and Slovenian
*Optimize and upgrade the voice interaction experience
*Fix known issues and improve application stability

### 2.8.5 — 2026-02-03

1. This update supports the Portuguese and Turkish languages
2. Fix bugs

### 2.8.2 — 2025-12-24

1. Known problem fixes

2. Merry Christmas!

### 2.8.1 — 2025-11-25

1. Added Arabic, German, and Polish languages.

2. Fixed known bugs.

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## More apps by Beijing KEYi Technology Co., Ltd.

- [CellRobot](https://appshunter.io/ios/app/cellrobot/id1129134602)
- [ClicBot](https://appshunter.io/ios/app/clicbot/id1508972930)
- [Loona Deskmate](https://appshunter.io/ios/app/loona-deskmate/id6764229526)

All apps by Beijing KEYi Technology Co., Ltd.: https://appshunter.io/developer/1129134601

## Related topics

[hello loona](https://appshunter.io/ios/topics/hello-loona) · [loona robot](https://appshunter.io/ios/topics/loona-robot) · [loona](https://appshunter.io/ios/topics/loona) · [robot app](https://appshunter.io/ios/topics/robot-app) · [loona deskmate](https://appshunter.io/ios/topics/loona-deskmate) · [miko robot](https://appshunter.io/ios/topics/miko-robot) · [cozmo robot](https://appshunter.io/ios/topics/cozmo-robot) · [robot talk](https://appshunter.io/ios/topics/robot-talk)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*