# Hello Piano: Learn How to Play — user reviews > 1,432 indexed App Store user reviews of Hello Piano by Gismart Limited, rated 4.40/5 from 12,722 ratings. - Source: https://appshunter.io/ios/app/hello-piano-learn-how-to-play/id1429986841/reviews - App overview in markdown: https://appshunter.io/ios/app/hello-piano-learn-how-to-play/id1429986841.md - Rating breakdown: 5★ 9,420 · 4★ 1,265 · 3★ 648 · 2★ 305 · 1★ 1,084 ## What do users think of Hello Piano? Overall sentiment: neutral **Pros** - 🚀 Great for learning piano - 👍 Helpful for beginners - 👍 Teaches music theory and note reading - 👍 Fun and engaging games **Cons** - 💰 Expensive subscription fees - 🔒 Requires subscription to access full features - 🔒 Limited free content - 🐛 Glitches and bugs **Commonly reported bugs** - Subscription pop-ups blocking access - Delays and lags with digital piano - Progress not always recorded properly **Most requested features** - More free songs and lessons - Ability to progress without subscription - Better hand positioning guidance - Incorporate right/left hand practice ## Newest reviews (10 of 1,432) ### 2/5 — Great stuff but one problem *2026-08-20, version 1.55* After the Sixth day you cant do 14 day plan unless you pay but no for most games in game piano is very useful use instad of simple piano if you dont have a piano/keyboard ### 4/5 — Testing review *2026-08-06, version 1.54* Day 1 ### 4/5 — Speed *2026-07-23, version 1.54* A bit fast ### 3/5 — Fun but *2026-07-16, version 1.54* I had a lot of fun playing this but the scale lines are not dark enough I found it hard to know which line or space the note was on. ### 4/5 — Testing review *2026-07-16, version 1.54* Day 1 ### 4/5 — Testing review *2026-06-27, version 1.52* Day 1 ### 5/5 — Piano *2026-06-20, version 1.52* Un très bon outil ### 5/5 — Yes *2026-06-17, version 1.52* Effective in Learning the beats ### 5/5 — Tune up *2026-06-15, version 1.52* Love the app… note by note ### 1/5 — Beware *2026-06-11, version 1.52* This company, once they have your credit card, we’ll charge you automatically, as I learned after a click on a little song book link, in the accompanying the app, and got charged again for the book. No notifications, No warnings. Just charges applied directly on your credit card. The app is more game than any kind of learning tool. It’s the worst $155 I’ve ever spent on Apple Apps. After I couldn’t get connect the app with my newly created account, I contacted the company for a refund which they denied. As it was the beginning of the next month when I contacted them, they then charged me an additional month and another songbook, which I never even used. For an app I never even got into. They also charged me for two song books I never used, because I couldn’t connect the app. Stay away. ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t work on landscape *2026-08-06, version 1.54* This app doesn’t work in landscape only portrait mode ### 1/5 — Can’t log into app *2026-07-26, version 1.54* I signed up and paid then downloaded app and it wants me to sign up again. Can just log in. Want to cancel it now and can’t ### 1/5 — Bad *2026-07-21, version 1.54* I was was charged $19.99 for the subscription and an additional $14.99 for a Note Pack without realizing I was purchasing a separate product. The app also failed to recognize my Yamaha digital piano, even though the same piano works perfectly with GarageBand via USB MIDI. Customer support canceled my subscription but refused to issue a refund despite advertising a 30-day money-back guarantee. Very disappointing experience ### 1/5 — Confusing and frustrating *2026-07-08, version 1.52* Once starting the free trial, if you log out the only way to use the app is to start a trial again. I couldn’t log in to cancel. I couldn’t stop payment. My bank started marking this as fraud. This app should have clear access to the login on the home screen. I shouldn’t have to seek customer service in order to find account access. I am frustrated at the loss of $140 since opening the trial. I am confused as to why this was so hard to cancel without customer service. ### 1/5 — Scam *2026-07-07, version 1.52* Charged my account two months after cancelling my subscription. I checked to make sure I hadn’t made a mistake: I clicked on Manage Subscription in the app, and was sent to a page that said “no active subscriptions found”. Still waiting for them to respond to my email about reversing their fraudulent charge. Next step is reporting them to the authorities. ### 1/5 — Not intuitive *2026-07-05, version 1.52* This is a difficult app, not intuitive and doesn’t give you the sheet music to practice ### 1/5 — Cancel membership *2026-06-20, version 1.52* Hello I was trying to reach out to someone to see if I could stop being charged 39.99. I filled out a form to get in contact with someone but never heard back. I would appreciate it if someone got back to me soon to get this fixed. Thank you. ### 1/5 — Bruh *2026-06-20, version 1.52* You little freaking liars it’s say in the description for the app that it is free !!! But then you download it select all your stuff and then oh wait do you want to start. Free trial or pay $39.99 a month like bruh what a scam 1 star ### 1/5 — Imposible To Cancel !!!! *2026-06-17, version 1.52* Once you subscribe it is impossible to cancel. There is no clear way in the app to cancel and even online you can’t find a website to cancel your subscription ### 1/5 — Charged 39.98£ repeatedly with no visible subscription!!!! *2026-06-13, version 1.52* I am extremely disappointed with this app. It has been charging me 39.98£ repeatedly, yet there is no active subscription showing within the app and nothing appears under my Apple subscriptions either. This means I have no way to manage or cancel the subscription myself. I have already contacted support and requested cancellation, but the charges continue. I am not using the app, I am not receiving any benefit from it, and it keeps taking money from my account. This issue needs to be resolved immediately. Until then, I cannot recommend this app to anyone. ## Most praised reviews (10 highest-rated) ### 5/5 — Are you busy because it’s the best😍 *2026-08-17, version 1.55* In a few seconds, I am airplane in the winner🏆 ### 5/5 — Great Piano Fun *2026-08-13, version 1.55* I was on Instagram, and I found a very friendly man who looked like an orchestra conductor talking to the camera. I had volume on my phone turned way down, so I raised the volume to hear what this conductor was saying. He was telling the Instagram audience they could learn something by only practicing five minutes a day. I had to learn more; so I kept on listening, to find out exactly what I would learn. I discovered this was an advertisement for learning the piano. My father was quite an accomplished pianist, so I thought this would be a nice, private way to learn piano, just like my father. In my younger years my father gave me some beginning lessons, and I read a beginning book on music basics. So I managed to get through some of the starting questions the app started me on. To find out exactly which level I could start at. Now I’ve started on my piano lessons. I’m very excited to start practicing on some of the pianos, keyboards, and organs my father always practiced on. I shall report back after some months from now, to report on the progress I’ve made. Practicing, and learn piano on Hello Piano app. ### 5/5 — Not sure yet *2026-08-04, version 1.54* So far so good ### 5/5 — love piano *2026-07-29, version 1.54* it’s my favorite anstoment I love it because you can make music different ways ### 5/5 — Great way to learn *2026-07-17, version 1.54* I recommend this. At 1st I couldn’t find the app. Support helped me so I don’t have to cancel. ### 5/5 — Great service *2026-07-15, version 1.53* Customers service is amazing ### 5/5 — This is the fun *2026-07-13, version 1.53* It helps me write songs play piano ### 5/5 — Excellent customer service *2026-07-08, version 1.52* Just want to share that they have excellent customer service. I had a billing issue that was resolved in a timely manner without a lot of back and forth and their rep was super nice. 10/10 - would recommend. ### 5/5 — LOVE IT! *2026-07-07, version 1.52* I just got started but I love it all ready! ### 5/5 — I like it! *2026-06-24, version 1.52* It’s engaging and challenging, but SLOWLY I’m getting it! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*