# Hello Town: Merge & Story — user reviews > 501 indexed App Store user reviews of Hello Town by Springcomes Co., Ltd., rated 4.80/5 from 1,285 ratings. - Source: https://appshunter.io/ios/app/hello-town-merge-and-story/id6737850281/reviews - App overview in markdown: https://appshunter.io/ios/app/hello-town-merge-and-story/id6737850281.md - Rating breakdown: 5★ 1,129 · 4★ 82 · 3★ 35 · 2★ 9 · 1★ 30 ## What do users think of Hello Town? Overall sentiment: positive **Pros** - 👍 Cute and fun game - 🚀 Entertaining and addictive gameplay - 💎 Generous with in-game rewards - 🎨 Adorable art style and music **Cons** - 🐛 Vibration/haptic issues after recent update - 💰 Progression gated behind paywalls/ads - 🕰️ Slow energy/resource regeneration - 🗑️ Inefficient item generation **Commonly reported bugs** - Levels not properly marked as completed - Friend adding feature freezes the app - Disappearing in-app purchase rewards **Most requested features** - Ability to customize store designs - Improved customer support - Refund options for in-app purchases ## Newest reviews (16 of 501) ### 4/5 — Me gustó *2026-08-20, version 4.3* Es divertido lo recomiendo ### 3/5 — 자리차지 너무 심함 이거도 현질유도겠지 *2026-08-08* 이런 퍼즐게임 다섯개정도 깔려있음 렙 높아질수록 현질 한번 하면 그림 한개밖에 못 맞춰서 여러가지 다운받음 ㅎㅎ; 이건 다른 게임보다 경험치를 조금 줘서 렙업 한번 하는데 오래걸리고 자리차지가ㅠ 자리확장 결제창이 있는 이유를 알겠음.. 렙업도 느린데 11,16,19레벨마다 자리 네개가 깨지는데 경험치를 조금 줘서 깨기가 좀 빡셈ㅇㅇ 다 뚫으려면 약간의 현질+시간이나/ 천천히 에너지 찰때 시간날때마다 해야할듯 아 그리고 다른게임은 물풍선에 잠겨있는거 지우거나 자리를 옮길수도 있는데 이건 자리도 못 옮기고 깨지도 못함; 온리 다이아로 깨야하고 자리로 현질유도하는 퍼즐겜은 이게 첨인듯 ㅠ ### 3/5 — Super Cute and Cozy!!! *2026-07-30, version 4.3* Is a very cute game. I also think there was NO AI involved with the art, so that’s always a plus! The only issue is my issue with most merge games…it takes a while to get energy. But it’s super cute and fun to play whenever you’re bored!! ### 4/5 — This game is cute *2026-07-21, version 4.3* I really like the themes and the way the cute little characters dance when they are happy very cute 😭 I totally would continue playing this game in my free time I just downloaded it and didn’t expect it to be so cute ### 5/5 — accessible fun *2026-05-29, version 4.2* often games escalate to such an insane level very quickly, to encourage the purchase if items. not so here. very cute! ### 3/5 — Eh *2026-05-26, version 4.2* To say this game supports English is true in only the most technical sense. I uninstalled because generators generate too many different types of items. Makes organizing the board a pain. It’s far from the worst merge game I’ve played though. At least all the art looks to be done by a human. ### 3/5 — Game nice recharge diamonds horrible *2026-05-23, version 4.2* I play some other match games from this same company and they use ads for the recharge diamonds free option. Tried three question options in the list for this game and after completion did not give me any diamond. Please change this to how your other games recharge for free with ads!! ### 3/5 — PLEASE 🙇‍♂️ *2026-05-03, version 4.1* It's a great game, no ads unless you wa. T a free reward, has a cute art style, and events. BUT OMG PLEASE ADD AN UNDO BUTTON FOR POWERUPS. I cannot tell you how many times I've had a maxed out mirror and I accidentally swiped whilsted trying to merge something behind it and used hours of grinding for gems just to get it wasted on a LEVEL 1 item 🥲. LUCKILY I saved because I had just grinded 10,000 energy so I uninstalled the app to reload the save, but guess what? It sent me back 2 Levels and I lost all my energy and I had to redo orders I had already done 😭😭😭. There aren't many bugs besides this but PLEASE think about my suggestion and perhaps add it please?????? PLEASE!!!!!!!! ### 5/5 — J’adore *2026-04-20* J’adore ### 2/5 — Bugs *2026-04-16* Hello. I like the game but recently, when I’m completing a big order (with items that take a long time and a lot of energy to craft) a bug happens, in which the items disappear but the order stays :( and I have to craft these items again even though I already made them. Please look into this, I want to keep playing this game but these bugs really upset me ### 5/5 — Playing for fun and Fetch points *2026-04-16, version 4.1* Cute n sweet game I enjoy it ### 5/5 — Fun game to pass *2026-04-14, version 4.1* Great merge game with a unique art style. Really fun to play. ### 2/5 — Optisch süß aber das war’s auch schon *2026-04-09* Leider kann man halt immer nur so 1-5 Minuten spielen. Dann muss man für 30 Sekunden Spielspaß Werbung schauen oder Stunden warten. Das „Spiel“ ist ne Dauerwerbesendung mit immer wieder derselben nervigen Werbung. Ich will für mich ein Spiel, das ich länger am Stück spielen kann wenn mir danach ist und nicht nur 2 Minuten. Schade ich fand es optisch echt süß. ### 4/5 — ACTUALLY AMAZING! *2026-04-02, version 3.9* Amazing game, so fun, virtually no ads, cute graphics, I love it!!!! Only improvement I would like to see is less popups, although this happens in loads of games so it doesn’t really affect me! ### 3/5 — Like the game but… *2026-03-30, version 3.9* I like playing merge games. This one is a good one because it’s not hard more relaxing However I invited a friend to play they reached level 5 and I never received the reward they didn’t either. I reached out with no response ### 5/5 — Best Merge-Style Game I’ve Played *2026-03-25, version 3.9* I hardly ever write reviews unless a game is booty cheeks or incredibly good. In this case, it’s good. The art style is cute, it’s accessible with good UI and nice music plus nice sound effects. The diamond currency is VERY obtainable with plenty of events to farm and gain diamonds. Without purchasing diamonds, I am able to accumulate lots, which I really appreciate. The progression is enjoyable and there’s usually always something to do or something to get. It’s fun to play when you’re bored, recommend it. Only thing I wish there was, was customization for builds and characters. Otherwise it’s great. ## Most critical reviews (10 lowest-rated) ### 1/5 — Invite your friend thing is a scam *2026-08-08, version 4.3* I've invited multiple friends to this game and some of them continue playing the game to this day, but for many of them I didn't receive the 1000 diamond reward when they reach level 5. If this is a bug, please fix it! It's been really annoying because my friends were expecting their 1000 diamonds too! And now they're at a disadvantage right at the beginning of the game ### 1/5 — Tedious *2026-07-28, version 4.3* I like merge games but this one is not it. Gives you one task that takes DAYS to finish so you feel like you are just droning on. Got bored really quick. ### 1/5 — Invited a friend. Didn’t get gems. *2026-07-21, version 4.3* I sent my friend the invite link, and they completed level 5. It’s been over a day and I still haven’t gotten the gems. Not sure who to contact about how long it’s supposed to take. ### 1/5 — Hate *2026-06-15, version 4.3* It’s stupid and you can’t shut off the sound or anything like that it sucks ### 1/5 — Ads won’t give you *2026-01-30, version 3.5* Ads advertised they will give certain rewards and you never receive. ### 1/5 — Old machines become a waste of space *2026-01-18, version 3.4* The game is fun, I have noticed the algorithm working against you but I can be patient. My issue is is the coffee, oven, bath especially stop having order for at all. Why are these just non existent now? ### 1/5 — Gameplay *2025-12-31, version 3.1* So, if you forget to grab a reward, or can’t log in on time. The game just takes your reward. And it doesn’t go into credits or anything. Not to mention, quite a lot of pay for play (even if not needed, for the few ads). But, absolutely no customer support at all or customer support button. ### 1/5 — 任務都集中在同一台機器 *2025-11-02, version 2.9* 任務都集中在同一台機器，又沒幾個任務，點沒幾下就要休息，第一次玩得那麼不痛快，體力剩一大堆用也用不完 ### 1/5 — โกง *2025-10-25, version 2.9* โกง ### 1/5 — Waste of money lol *2025-10-24, version 2.9* Avoid. The order you need for some take forever to acquire. Don’t spend any money on this game. You won’t get ahead. Much better and fair games out there ## Most praised reviews (10 highest-rated) ### 5/5 — Играю каждый день *2026-08-20* Какая невероятная графика! Ни у одной игры нет таких красивых деталей! Я влюблена! Мне так дороги все мои наемные рабочие и моё здание ! ### 5/5 — Good *2026-08-17, version 4.3* Like the game ### 5/5 — Great job 👏 *2026-07-20, version 4.3* Sooooo kawaii 🥰🥰🥰🥰🥰 ### 5/5 — Actually good *2026-07-15, version 4.3* First merge game with a nice artstyle a littler more generous and actually looks fun ### 5/5 — Hello Town 5⭐️ *2026-07-12, version 4.3* This game is so good so chill for just a quiet night or passing time so much do and achieve and it is so nicely made ### 5/5 — Pérdida de progreso *2026-07-11, version 4.3* Jugué hoy en la mañana y cuando entro en la tarde perdí parte del progreso, me marca otro y perdí 2 niveles, vidas ganadas y diamantes ganados en evento como hago para recuperar en el nivel que estaba a las 11:09 am ### 5/5 — It’s so adorable *2026-07-06, version 4.3* And fun ### 5/5 — Already fell in love with this game!? *2026-06-28* I rarely, or even never write reviews to game, but I think this game deserves one. I LOVE THIS GAME!! I’ve only started playing today and I can’t wait to play it tomorrow too. The attention to detail is spot on, I loved how each and every character had their own MBTI, birthday, zodiac sign and their own names and stories! Usually a normal game wouldn’t deep dive that far. The visuals are stunning and so cute, usually merge games have millennial like art style, which I could bawl my eyes out if I stared at those type of art, but this game had such a cute and appealing art style, which made me even more addicted to it. I really love this game, and to the people making and working hard on it, you guys are doing such a great job, your works make people like me delighted playing your game, so keep up the hard work, cause it pays off. ### 5/5 — Cute game *2026-06-20, version 4.3* So cute and makes levels easy to complete! So fun!!!!! ### 5/5 — Great game *2026-06-04, version 4.2* Love this game, the bug I experienced seem to be fixed! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*