# HelloBPCL for Business

> Bharat Petroleum services for LPG, fuel, lubricants, and business solutions. (iPhone/iPad app by Bharat Petroleum Corporation Limited.)

- Source: https://appshunter.io/ios/app/hellobpcl-for-business/id594797915 (this page in markdown: same URL + `.md`)
- Developer: [Bharat Petroleum Corporation Limited](https://appshunter.io/developer/1028400659)
- Category: Utilities
- Price: Free
- Rating: 4.15/5 from 12,476 App Store ratings · 38 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.4 · 85 MB
- Languages: American English
- Released: 2013-02-20
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/hellobpcl-for-business/id594797915/reviews.md

## What is HelloBPCL for Business?

Convenience & Trust now have a new name: Hello BPCL!!
With Hello BPCL, you can now get a new LPG connection, book & pay your gas cylinder, pay for fuel, find nearby petrol pumps, encash MAK lubricant coupons and learn more about industrial fuel & solvents. 

Join 8.5 crore+ customers & register for a new Bharatgas LPG connection; book & pay for your 14 kg or 19kg LPG gas cylinder; order mechanic services or even transfer your LPG connection to a new distributor. 

Enrol as a MAK Mechanic or a MAK Retailer to get instant cash redemption of your MAK lubricant coupons. 

Built for your personal and business needs, Hello BPCL offers the following products & services from Bharat Petroleum: 
-> For your personal needs: 
1. Bharatgas services in 13 languages – LPG Cylinder booking, payment, history, Change of distributor, seek emergency help, create mechanic requests etc. 
2. UFill is BPCL’s innovative touchless solution for fuelling. Currently active in 30+ cities across India, UFill is a pre-paid UPI based voucher solution to pay for fuel. Integrated with BPCL's fuel automation system, UFill vouchers enable you to pre-set the fuel dispensing machine automatically without any manual touch, assuring you receive the best quality fuel for the quantity you pay for. 
3. Smartdrive is BPCL’s digital wallet for fuel payment with digital incentives & loyalty rewards points “Petromiles”.  Customers will also be able to locate and navigate to BPCLs petrol pumps across the country. 
4. Customers can scan MAK coupons available inside MAK lubricants packs and get instant cashback of upto Rs 1000/- directly in their bank accounts. Find the right oil for your vehicles. Mechanics can register for BPCL’s loyalty program for mechanics and get instant cashbacks/rewards etc.  

-> For your business needs
1. Smartfleet is BPCL’s fuelling and rewards solution for fleet customers. Fleet customers can control their fuel spends, carry out cashless transactions across petrol pumps, monitor vehicle movement and get rewards.  
2. Petro Corporate is an Expense management program for Corporate fuel purchases. Corporates can get complete control on the fuel payments by their business units & employees with Real-time visibility on the resource movement & 24X7Hours toll-free support 
3. Mak Retailers  can now view the entire MAK product portfolio & assist customers & mechanics to scan MAK coupons. In the future, you will also be able to order for lubricants, make payments and earn loyalty points for your purchases  
4. Zip Fuel is our offering for Door Delivery of Diesel in 20 ltr PESO approved jerry cans. Customers can place orders for their diesel requirement, track delivery and be assured of the quality & quantity delivery.  
5. Commercial units & restaurants will be able to use Hello BPCL to place their orders for Bharatgas cylinders, track the delivery, make payments. 
6. Search and find out about BPCL's commercial products for lubricants, industrial fuels, jet fuels, natural gas and solvents. You can enquire and connect with BPCL officers 

Delete Account feature
1. Access the contact Us Page
2. Find "Delete Account" Button
3. Confirm Account Deletion by clicking Yes or No
4. If you select “No”: You will be returned to the “Contact Us” page
5. If you select “Yes”: You will proceed to the next step.
6. A new pop-up window will display the balance of your CMS wallet and rewards for all associated
accounts
7. If the balance is zero for all the wallets and rewards regarding all programs then user can click on "Proceed" Button to create Delete Account request

Have some feedback? We'd love to hear from you! Email us at support@hellobpcl.in 

Like us on Facebook: https://www.facebook.com/BharatPetroleumcorporation/
Follow us on Twitter: https://twitter.com/BPCLimited
Message us on WhatsApp at 1800224344

## Key features

- LPG cylinder booking and payment
- Fuel payment via UFill and Smartdrive
- Locate nearby petrol pumps
- MAK lubricant coupon redemption
- Fleet management solutions
- Corporate fuel expense management
- Door delivery of diesel

## Recent user reviews (10 of 38)

All indexed reviews: https://appshunter.io/ios/app/hellobpcl-for-business/id594797915/reviews.md

### 1/5 — Oviee Bharath gas Punawale

*2026-04-22*

I am writing to express my concern regarding the non-delivery of my gas cylinder. I have been trying to contact your agency multiple times, but either my calls go unanswered or the responses I receive are not helpful.
Recently, when my call was finally picked up, I was asked irrelevant and unnecessary questions instead of being given a clear update on my delivery. This has caused a lot of inconvenience.
I request you to kindly look into this matter urgently and provide a proper update on the status of my cylinder delivery. Please ensure timely and responsible customer support going forward.
Looking forward to your prompt response. I am using bharath gas since 2014 never seen this type of service .

### 1/5 — Poor service from Vinayak Bharat Gas Bangalore

*2026-03-14*

Very disappointing experience with the Bharat Gas app and service.

I registered for a double LPG cylinder connection more than two months ago, but there has been absolutely no clarity on when the request will be fulfilled. The customer care and service staff seem to have no idea about the status, and they don’t even bother to check their systems properly when asked.

The staff response has been extremely poor and often rude, which makes the experience even more frustrating. On top of that, LPG deliveries are not done on Sundays, which is very inconvenient for working customers.

Customers are constantly pushed to download and use the app for LPG booking, but honestly the app is buggy and unreliable, and it hasn’t improved the service experience at all. There seems to be no real benefit of using the app if the backend service and support are this inefficient.

Overall, the combination of poor service, rude staff, lack of accountability, and a buggy app makes this a very frustrating customer experience. Serious improvements are needed in both the app functionality and the service responsiveness.

### 5/5 — I could update my mobile number inside the app!

*2026-01-26*

Thanks for making the mobile number transfer so convenient! I thought I would have to visit the Agency folks which is like 8 kms away from home and I was procrastinating it from a year or so, and only recharging on my older number just to keep it active for this gas booking. Today I tried to update my phone number through this app and it worked wonderfully within a single minute, by talking to the Urja chatbot, smart name huh ;)

**Developer response:** Hi Sir/Ma'am, 
We are extremely happy to know you had a great experience with BPCL. It motivates us to keep energizing lives through our offerings. Kindly spread the word and invite your friends and family to experience Hello BPCL. 
- Bharat Petroleum Corporation Limited

### 1/5 — Case on agency

*2025-11-22*

I had a very terrible experience with Shivshakti Bharatgas Agency.

On 25th October, a major fire broke out in my home due to a gas leakage from the cylinder that was delivered on 24/25 October by this agency.
Even after such a serious incident, the agency did not offer any help or compensation. They never pick up calls, behave very rudely, and show no responsibility.

They also changed my address without my permission, so even if someone comes for enquiry or inspection, they will visit the wrong location. This looks like an attempt to avoid accountability.

I booked another cylinder on 5 October, and they delayed the delivery for more than 10 days. On top of that, they again changed the address and still did not respond to calls.

This is the worst gas agency I have ever dealt with—unprofessional, irresponsible, and careless about customers’ safety.

I am sharing all bill receipts and police complaint details so others can stay informed and avoid facing the same situation.

**Developer response:** Hi Devnymous,
We regret the inconvenience caused. You can contact your distributor or call our customer care 1800224344 to understand the process get this issue resolved. Do let us know on support@hellobpcl.in on how we can improve your app experience for a 5-star review. Please include token no. 120604 in your mail.
- Bharat Petroleum Corporation Limited

### 4/5 — EKYC working in iOS, only when other apps are removed and only digilocker/madhaar app are left.

*2025-11-12*

EKYC connects to Umang app, when it should connect to madhaar or digilocker app, instead for verification. Nothing happens, when Umang app is opened as outcome. Earlier it was connecting to Abha app for me. No option is there in Umang app to trigger or approve the eKYC.

Due to this, verification of eKYC is failing. The verification gets stuck in target app.

Solution: I had to remove Umang app, Abha app, and keep only digilocker and madhaar app. At first attempt, nothing happened when digilocker was opened. So I removed digilocker too. In next attempt, it did not open madhaar app and the authentication timed out, but the status on the app turned to e-KYC done.

**Developer response:** Hi Hiddenboulder,
Thanks for sharing your feedback. We apologize for the inconvenience caused. BPCL is committed to deliver an energizing experience to you. Kindly share your concerns and your consumer details or registered mobile number on support@hellobpcl.in. It will be our endeavor to address your concern on priority. Please include token no.120596 in your mail. - BPCL Customer Support

### 1/5 — There is no way to report any wrong delivery..

*2025-08-02*

Every time i book a delivery of Gas Cylinder and choose the payment method as Cash on delivery, it actually gets delivered to me once out of three times.. The Delivery boy delivers the cylinder in black market.. I have complained so many times. All waste.. Now I have started booking with online prepaid option and now it takes more than 15 days to get it delivered and eventually i myself have to reach the distributor and take it ownself.. No delivery for prepaid orders since they can't earn extra from my Cylinder..

Awesome right??

**Developer response:** Hi Sir/Ma'am,
We regret the inconvenience caused. You can contact your distributor or call our customer care 1800224344 to understand the process get this issue resolved. Do let us know on support@hellobpcl.in on how we can improve your app experience for a 5-star review. Please include token no. 114238 in your mail.
- Bharat Petroleum Corporation Limited

### 3/5 — Service boy demanded additional amount

*2025-06-25*

Service boy ( who brought cylinder) demanding additional money. When I try to give less amount than what he demanded he did not take money. Even he has not taken balance of Rs. 5 . 

He left my house without taking Rs. 5 and even he has not taken OTP. However he called me after half an hours and requested to give OTP. But I rejected and requested him to collect Rs. 5 and said OTP will be given thereafter. But till know he has not turned and taken OTP

Request to instruct the Service boys not to demand any additional bill than the bill amount. However we will definitely give some amount and should satisfy with that

**Developer response:** Hi Sir/Ma'am,
Thanks for sharing your feedback. We apologize for the inconvenience caused. BPCL is committed to deliver an energizing experience to you. Kindly share your concerns and your consumer details or registered mobile number on support@hellobpcl.in. It will be our endeavour to address your concern on priority. Please include token no. 108911 in your mail. - Bharat Petroleum Corporation Limited

### 1/5 — Extremely Poor Service and App Experience

*2024-11-30*

I am extremely dissatisfied with the overall service provided by the BPCL app. I placed an order for gas through the app, completed the payment, and yet the app has failed to update the order status properly. Despite my payment being processed, there has been no confirmation, no delivery update, and the app continues to show no progress, leaving me completely in the dark about the status of my order. This kind of technical failure is completely unacceptable and shows a lack of professionalism and attention to customer needs. It's frustrating to see an app designed to streamline such a simple service fail so miserably. Not only has it wasted my time, but it has also caused unnecessary stress, as I now have no idea when my order will be delivered, if at all. The lack of proper communication or support from your end only adds to the frustration. It is appalling that an established company like BPCL cannot ensure that its digital platform works efficiently and delivers basic services like ordering gas without these major flaws. I strongly urge you to address these issues immediately, as this experience has been nothing short of disappointing and reflects poorly on your company.

**Developer response:** Hi Sir/Ma'am,
Kindly share details on the issue you are facing by sending us a mail on support@hellobpcl.in and we will immediately look into this. Do mention your registered mobile number and LPG ID in the mail. Please include token no 92456 in your mail.
- Bharat Petroleum Corporation Limited

### 2/5 — Extremely bad

*2024-11-20*

There is a wait period when you ask for UPI payment. The next page is a blank. So one never knows if the process is going through or not. Then after 2-3 minutes of waiting it allows you to make the payment. By that time transaction link is broken. Now one has to go through the rigmarole of speaking to the dealer and sorting it out. Isn’t this ridiculous owing to the technology available in today’s day and age?

**Developer response:** Hi Ashwin,
We regret the inconvenience caused. Kindly help us with screenshots of the error you are facing, your LPG ID and registered mobile number on support@hellobpcl.in and we will immediately look into this. Please include token no 92444 in your mail.
- Bharat Petroleum Corporation Limited

### 1/5 — Not delivering in time if we pay bill online

*2024-11-05*

I am customer under Padmavathi distribution, Selaiyur, Tambaram. I booked the cylinder on 28 Oct 24 , I am writing this review on 5 Nov 24 , I paid the amt online while booking the cylinder, it takes more than a week to deliver if we pay online otherwise they deliver on another day of booked because if it’s cash on delivery, delivery man can demand commission 50 rupees or above along with bill amt they don’t accept if we give 20 or 30 rupees as commission amt while they leave the cylinder out side of house, so try to change the corruption system and ask them to deliver in time.

**Developer response:** Hi Rajaledi,,
We regret the inconvenience caused. You can contact your distributor or call our customer care 1800224344 to understand the process get this issue resolved. Do let us know on support@hellobpcl.in on how we can improve your app experience for a 5-star review. Please include token no 91788 in your mail.
- Bharat Petroleum Corporation Limited

## Frequently asked questions about HelloBPCL for Business

### What services does Hello BPCL offer for LPG customers?

Hello BPCL allows users to book and pay for LPG cylinders, track delivery, change distributors, and seek emergency help. It supports Bharatgas services in 13 languages.

### How can I pay for fuel using Hello BPCL?

You can pay for fuel using UFill, a prepaid UPI-based voucher solution for touchless fueling in over 30 cities. Additionally, Smartdrive is a digital wallet for fuel payments that offers digital incentives and loyalty rewards.

### Does Hello BPCL help me find petrol pumps?

Yes, Hello BPCL allows customers to locate and navigate to BPCL petrol pumps across the country. This feature helps in finding the nearest fuel stations.

### Can I redeem MAK lubricant coupons through Hello BPCL?

Yes, you can scan MAK coupons found inside MAK lubricant packs through Hello BPCL to receive instant cashback of up to Rs 1000 directly into your bank account. Mechanics can also enroll for loyalty programs.

### What business solutions are available on Hello BPCL?

For businesses, Hello BPCL offers Smartfleet for fleet fuel management and rewards, Petro Corporate for expense management, and Zip Fuel for door delivery of diesel. Retailers can also manage MAK products.

### Is Hello BPCL available on multiple devices?

Hello BPCL is available on iOS devices, including iPhones and iPads. It is designed to provide convenient access to Bharat Petroleum services across these platforms.

### How often is Hello BPCL updated?

The latest version of Hello BPCL is 4.0.17, which was last updated on October 6, 2022. Updates typically bring new features, performance improvements, and bug fixes.

### What is the age rating for Hello BPCL?

Hello BPCL has an age rating of 4+, making it suitable for users of all ages. This indicates that the content within the app is generally appropriate for children.

## Version history (last 5 releases)

### 4.0.64 — 2026-08-24

Feature Enhancements and Bug fixes.

### 4.0.63 — 2026-08-21

Feature Enhancements and Bug fixes.

### 4.0.62 — 2026-08-09

Feature Enhancements and Bug fixes.

### 4.0.61 — 2026-08-03

Feature Enhancements and Bug fixes.

### 4.0.60 — 2026-07-17

Feature Enhancements and Bug fixes.

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All apps by Bharat Petroleum Corporation Limited: https://appshunter.io/developer/1028400659

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
