# HelloCam - Action Camera — user reviews > 26 indexed App Store user reviews of HelloCam by 国华 章, rated 1.60/5 from 53 ratings. - Source: https://appshunter.io/ios/app/hellocam-action-camera/id1632401993/reviews - App overview in markdown: https://appshunter.io/ios/app/hellocam-action-camera/id1632401993.md - Rating breakdown: 5★ 5 · 4★ 2 · 3★ 1 · 2★ 4 · 1★ 41 ## Newest reviews (12 of 26) ### 1/5 — Just, no. *2025-03-12, version 1.6.9* All the negative reviews are accurate. This app is trash in all the ways and takes away one of the reasons I bought this particular camera. ### 1/5 — Won’t even connect *2025-02-14, version 1.6.9* Horrible ### 1/5 — App fails. *2025-01-28, version 1.6.9* The camera works great. This is the app the QRcode sends me to so I can post vids and even control the camera from my phone. It won’t connect to the camera. Yes Camera WiFi is on. I even went in and searched for WiFi but it does not show up. I got the camera on TT. Somehow they refunded my $$$ before I received the Camera. Maybe this is why. ### 1/5 — Connect *2025-01-13, version 1.6.9* Won’t connect to phone in app ### 1/5 — Won’t connect to camera *2024-12-27, version 1.6.9* Can’t even use the app because it won’t connect to camera ### 1/5 — Won’t play videos *2024-08-21, version 1.6.9* Takes a long time to upload the videos. When it finally says complete and I go to watch one, it says “abnormal playback” and won’t play the videos. App is pretty useless. Plus there have been times I had ghost videos saved to the library that I couldn’t delete or click on. I had to reformat the SD card to get them off. Terrible. ### 1/5 — No sound on downloaded videos *2024-08-08, version 1.6.9* I save the video file into the Photo Album on the so. Then playback has no sound. ### 1/5 — Connect *2024-06-20* Every time I try to connect by the WiFi connection it fails, can someone help me please, I’m I doing something wrong or what??? ### 1/5 — Doesn’t work *2024-06-11, version 1.6.9* This app is pretty much useless. I can’t even connect to the camera. There is no trouble shooting, instructions or anything. Just says connection failed. ### 1/5 — I’m sorry to say *2024-04-09, version 1.6.9* This is probably the worst app I have ever dealt with. It would be so good if it wasn’t so flipping crashy. It won’t even play the videos from my camera, even though it takes two minutes for it to load them ### 1/5 — Doesn’t work *2024-03-21, version 1.6.9* I’ve been trying to connect for the longest time it still will not work ### 1/5 — Just crashes *2022-12-05, version 1.5.6* Does not upload the whole video only the very beginning then crashes just shuts off while recording ## Most critical reviews (10 lowest-rated) ### 1/5 — Won’t open *2026-07-08, version 1.6.9* I downloaded the app and I keeps saying connection failed …..what’s up with that 😡😡 ### 1/5 — Worse app *2026-05-12, version 1.6.9* i tried to download the videos but it just only downloaded on the app not on the photo gallery. ### 1/5 — WILL NOT CONNECT *2026-04-04, version 1.6.9* I’ve tried multiple different ways and it still hasn’t connected 1 star ### 1/5 — Want stay connected *2025-10-05, version 1.6.9* This app is a joke 1.6 rating ### 1/5 — The app crashes more than the amount of cars around the world crash every day 🥀 *2025-09-28, version 1.6.9* I absolutely love the camera, but this app is absolutely awful. Crashes every time I press a button. I’ve never in my life seen an app crash THIS BAD. Not recommended, just do your best and use a trustworthy third-party app for your camera ### 1/5 — iPhone users *2025-09-05, version 1.6.9* The video is not available on iPhone after it has been downloaded. Because of the video format.mp4 how are we supposed to resolve this problem without your support team ### 1/5 — the worst app *2025-07-23, version 1.6.9* The worst app. I’ve use so far. My Camera never even connected. Absolutely awful. I would give it to zero rating if I could. ### 1/5 — App does not work *2025-06-05, version 1.6.9* It will not connect to the camera. Both are on and I entered the password correctly. I followed all troubleshooting and will not connect. ### 1/5 — Terrible *2025-05-29, version 1.6.9* It won’t connect the camera to the app, no matter what i do. WiFi in on. Useless if you ask me ### 1/5 — Won’t even connect to camera *2025-05-23, version 1.6.9* Useless ## Most praised reviews (4 highest-rated) ### 5/5 — Don’t listen to other reviews *2024-12-31, version 1.6.9* This app is AMAZING if you are looking for a great camera this IS IT amazing app. ### 5/5 — Amazing! *2024-01-13, version 1.6.9* I got this camera for Christmas and I’m only 11 and the app can get a little glitchy but overall it’s awesome ### 2/5 — Chaos *2024-11-20, version 1.6.9* Phone won’t connect to camera ### 2/5 — Glitchy *2024-05-15, version 1.6.9* It would be a good app if it transferred videos without glitches.Every video uploaded glitches and doesn’t playback correctly. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*