# HelloMe Money — user reviews

> 11 indexed App Store user reviews of HelloMe Money by HelloMe App Limited.

- Source: https://appshunter.io/ios/app/hellome-money/id1509280830/reviews
- App overview in markdown: https://appshunter.io/ios/app/hellome-money/id1509280830.md

## Most critical reviews (10 lowest-rated)

### 1/5 — Bad customer service

*2023-08-06, version 3.1.1*

I had issues with my transactions to Nigeria on 2 different occasions one of it the recipients didn’t receive the funds. I emailed the customer till today not a response from them. I wish I could give 0 star

### 1/5 — Unable to register

*2022-11-04, version 2.3*

UK as country of sending and registering phone number isn’t showing as available. Nor can registration be completed.

### 1/5 — Not able to register

*2022-06-24, version 2.3*

I have downloaded the app for about 2 months now but I am unable to register and make any transfer

### 3/5 — Security

*2024-04-11, version 3.2.2*

On selecting the sign-in option you’re presented with a screen showing your user name and password. Next to the password input is the ‘show password’ option which I think could be a serious security breach. This means that if anyone has your phone they could open the app and immediately have access to your password and even do more if they have you PIN. In other words the app does not secure your password. I hope something will be done soon.

This is still a security issue. Please address

### 5/5 — Exceptional

*2023-04-08, version 3.0.1*

I had an exceptional experience opening an account. The interface is really clean and simple to use. I love that I can exchange and send currencies through it. It’s so much easier having everything in one place, it’s made managing my finances easier and stress free.

### 5/5 — My new go-to

*2023-04-04, version 3.0.1*

Amazing app with great customer service. Look forward to using this more in the future!

### 5/5 — Great Start

*2023-04-03, version 3.0.1*

Great early version, some minor bugs when I first downloaded but the recent bug fixes shows the team is actively listening and updating. Working well so far

### 5/5 — Great

*2023-04-02, version 3.0.1*

I really love what the app has to offer. This app has made it easie to send money abroad. Really love the thought taken when developing the features of the apps. I also love the customer support because of how easy it is to get help when problems arise.

### 5/5 — Excellent

*2023-03-31, version 3.0.1*

This is a great app and HelloMe is a fantastic company. I have only been using their service for a few months and never encountered one issue, everything is straightforward, communication is excellent throughout & easy to set up new recipients

### 5/5 — Impressive

*2023-03-30, version 3.0.1*

I like how the app works, the functionality, real time balance & good customer service.

## Most praised reviews (1 highest-rated)

### 5/5 — Great

*2023-03-27, version 3.0.0*

Very easy to use & fast payments. Slick design to the app aids navigation around it. Will recommend!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*