# HelloMoney by AUB — user reviews > 73 indexed App Store user reviews of HelloMoney by AUB by Asia United Bank, rated 4.80/5 from 459 ratings. - Source: https://appshunter.io/ios/app/hellomoney-by-aub/id1459989013/reviews - App overview in markdown: https://appshunter.io/ios/app/hellomoney-by-aub/id1459989013.md - Rating breakdown: 5★ 420 · 4★ 22 · 3★ 8 · 2★ 2 · 1★ 7 ## Newest reviews (11 of 73) ### 5/5 — 10 star for this app! *2025-05-17, version 1.52.0* I will recommend this app to my officemates because its really serves its purpose into easy way🤍 ### 2/5 — Always Error in Debiting Transaction *2025-04-24, version 1.50.1* I’ve been a loyal Hello Money user for about four years now because it used to be very convenient. However, lately, it has become more of a hassle. For the past few months, I’ve consistently encountered an error message that says, “Error in Debiting Transaction Amount,” whenever I try to transfer funds. This issue has made the app increasingly unreliable. ### 5/5 — Very good app and easy to use very helpful apps *2024-12-20, version 1.47.1* Nice app very easy to use ### 5/5 — Money transfer problem *2024-11-12, version 1.46.1* I got an issue transferring money to my other account It first it said system problem occur cant transfer the money, but when I checked my balance it already deducted an amount how did that happened and the money didn’t transferred to my other account Im hoping it would be refunded. Thank you ### 5/5 — Touch ID and Block card both not working *2024-10-30, version 1.46.1* As title. Disappointed that app does not cater touch id features. Feature not working on a Iphone SE 3rd Gen. ### 5/5 — Fast transaction *2024-10-23, version 1.45.2* Transfer to other bank made so easy ### 4/5 — Profile button *2024-07-09, version 1.43.0* I want to rate it 5 stars but every time I click the profile button it closes the app and bring back to home. And after, I try to open the app again I need to log in again and after, I will click the profile button it will close again and I need to log in again and again ### 2/5 — Cannot access account *2024-05-25, version 1.41.3* I used to be impressed with this app but for 2 days now, I cannot access my account. It just says request timed out or something. Hello Money us what I use to pay for bills especially of the home developer because they’re registered only with AUB Hello Money. I don’t need to go to the bank itself just to pay OTC. Which us convenient as I’m too busy on weekdays because of work. With this happening, I am disinclined to give a 5 star rating. ### 5/5 — Error debited transaction amount *2024-05-20, version 1.41.3* Hello. Please help me i cannot transfer my funds to any bank or personal account. It says “ Unavailable to transfer, Error debited transaction amount” please help me, it’s very frustrating I need the money asap. Thank you ### 5/5 — Fund transfer *2024-04-22, version 1.41.1* Highly recommended ### 5/5 — Good apps *2024-03-02, version 1.40.1* Amazing ## Most critical reviews (10 lowest-rated) ### 1/5 — Not doing what they need to do. *2026-07-21, version 1.59.1* I sent money to wrong details and when i checked the incorrect details, theres no account for that number, meaning the money that got deducted should go back to my wallet quickly because theres no existing account on that mistaken number yet i waited for weeks til now they still haven’t resolved my concerns. No email no text regarding the issue which is super disappointing! ### 1/5 — NOT CONVENIENT *2026-07-09, version 1.59.0* Too often mag update yung app. Too often din mag maintenance. Hindi makakapag bank transfer pag malaki amount. Or minsan kahit maliit, ayaw padin. I have been a user since 2022, now ko lang na experience to. It’s not reliable to use if you’d like to pay through bank transfer outdoors due to some issues. Napaka inconvenient. Hindi din sila true sa binibigay na time frame for their maintenance minsa lumalagpas ng 2 hours before magamit after sa timeframe ng maintenance. EWN 👎👎👎👎 ### 1/5 — it’s either under maintenance or has a lot of issues regarding declining of payments *2026-07-03, version 1.59.0* i’ve used this as my go to bank for my savings. but whenever there’s an automatic transaction it declines the charge or it does not let me transfer my OWN money. once it goes back i’ll refrain from using this bank ever again. ### 1/5 — Why do you need to force location? *2026-06-22, version 1.58.4* Why do you need to force location to be enabled? I should be able to use the app without being forced to enable Location data, are you stupid???? ### 1/5 — HASSLE TO USE *2026-03-27, version 1.57.2* This app is very inconvenient and a hassle to use. Simple transactions take too much time and the app is not user-friendly. It causes more stress than convenience. Needs serious improvement. For something that handles people’s money, this level of inconsistency is unacceptable. It’s getting old, and clearly there’s been little to no improvement despite how often this happens. Do better. ### 1/5 — Issue *2025-04-24, version 1.50.1* Having issue transferring money again and again. I encountered the issue every other day. Kinda disappointing cause I need to transfer the money asap andit's impacting my transaction which is frustrating. Error message: "error debiting transaction amount" or"Unable to process transaction".Done switching from Wifito mobile data, reinstall app and account is active butissue still persists. Just waiting for the app to let me transfer my remaining funds and will request for account termination and delete the app. I have already sent you an email but no one responded!! ### 1/5 — HelloMoneyAub *2025-04-04, version 1.50.0* I am very disappointed this Apps I just transferred a cash to my account I want to transfer to Aub account for mortgage payment but when I am doing a transaction keep error and unable to transfer in multiple times. I would not recommended to all new users. ### 1/5 — Transaction is not going through *2025-02-16, version 1.47.3* This bank seems like a scam now my money cant be move at any transaction keep saying ERROR. Give back my money!!! ### 1/5 — Feedback on Online Banking Experience *2024-10-31, version 1.46.1* I have encountered errors while attempting to make payments or transfers, which adds unnecessary stress. The error messages are often vague and unhelpful. In addition, When I’ve reached out for assistance, I have not received timely or satisfactory solutions. I believe that addressing these issues could greatly enhance the user experience. ### 1/5 — Recurring Issue on my account using the app *2024-03-01, version 1.40.1* Having issue transferring money again and again. I encountered the issue every other day. Kinda disappointing cause I need to transfer the money asap and it's impacting my transaction which is frustrating. Error message: "error debiting transaction amount" or "Unable to process transaction".Done switching from Wifi to mobile data, reinstall app and account is active but issue still persists. Just waiting for the app to let me transfer my remaining funds and will request for account termination and delete the app. ## Most praised reviews (10 highest-rated) ### 5/5 — Highly recommended! *2026-08-12, version 1.59.2* I’ve been using the AUB HelloMoney app for a while now, and it makes my daily transactions so much easier. The interface is very user-friendly, and setting up an account was a breeze. I love how convenient it is to pay bills, scan QR codes, and transfer money. Great job AUB! ### 5/5 — IMPRESSIVE PERFORMANCE *2026-08-06, version 1.59.2* I love Hello money by AUB. Simple user interface, reliable, and safe. I have been using AUB banking since 2020 where my loan proceeds are remitted to. I have one for Pag-Ibig which I acquired in 2020 and now in 2026 I have a new one for my SSS. Thank you AUB and more power!! ### 5/5 — Hellomoney *2026-07-15, version 1.59.1* I love this app it’s smooth easy to navigate and it’s very user friendly just add your biller and waaaaallllaaaahhh its done ### 5/5 — User Friendly *2026-06-19, version 1.58.4* As first time account holder of AUB. The experience was smooth and their banking app - easy navigate around. ### 5/5 — HelloMoney *2026-05-16, version 1.57.2* Convenient in sending cash to the family and easy in making payments. ### 5/5 — Good service *2026-03-17, version 1.57.0* Fast transaction ### 5/5 — Very good App.Thanks for this Apps.I ratee 5/5 *2025-12-08, version 1.56.0* Very good apps i can give 5/5 ### 5/5 — Best Experienced Ever *2025-11-28, version 1.55.1* As an avid fan of Jia Morado De Guzman, I downloaded this app and also meet her in Ayala Last Day October 4, and it was a fantastix event for me. HelloMoney by AUB an easy go lucky app as of now foe me i already used to pay thru online purchase and also groceries. Try also for all the first time ### 5/5 — Quick funds transfer and affordable *2025-10-26, version 1.55.0* Quick funds transfer and affordable service pay ### 5/5 — Hostname cannot be found *2025-06-19, version 1.53.0* Hello can you help me fix my problem in this app, it shows that hostname cannot be found. How can i fix this? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*