# HelloPag-IBIG by AUB — user reviews

> 10 indexed App Store user reviews of HelloPag by Asia United Bank, rated 4.90/5 from 354 ratings.

- Source: https://appshunter.io/ios/app/hellopag-ibig-by-aub/id1482120029/reviews
- App overview in markdown: https://appshunter.io/ios/app/hellopag-ibig-by-aub/id1482120029.md
- Rating breakdown: 5★ 333 · 4★ 14 · 3★ 4 · 2★ 1 · 1★ 2

## Most critical reviews (10 lowest-rated)

### 1/5 — Phone number is not accepted

*2026-06-05, version 1.43.1*

I tried entering my phone number in +639 and 09 format but for some reason, the app won’t let me type the last digit.

### 1/5 — No Customer Service

*2022-11-05*

There is no customer service. One week na for approval ang registration ko. Just wanna know what’s taking it so long?

**Developer response:** We apologize for the difficulties you experienced while registering with us. If you would like some assistance or additional information, please contact us via customercare@aub.com.ph and we will be happy to help you further.

### 1/5 — Full of Bugs

*2020-02-10*

This app is so full of bugs. Please check your up before releasing it to the public. So disappointing..

**Developer response:** Hi, we are sorry that you're having issues with the app. Can you write to us at customercare@aub.com.ph? Kindly include a description of the issue you are facing, your iOS version, and your app version. Thanks.

### 3/5 — unable to register

*2026-08-31*

registration requires mobile number. upon registration, a (+...) sign is already there. and sample: +639#########, im trying to input the rest of the number and it wouldn't work. hopefully you will view this and make adjustments. thank you

### 5/5 — User friendly

*2026-06-15, version 1.43.2*

Affordable transfer fee and easy to use app

### 5/5 — Easy

*2025-12-10*

Easy and very accessible

**Developer response:** Thanks for your review! Please recommend our app to your friends, and don’t hesitate to shoot us a note at customercare@aub.com.ph if you have any questions.

### 5/5 — Feedback

*2025-10-07, version 1.40.5*

Fast, easy and secure transaction

### 5/5 — Congrats

*2025-07-04*

Easy transaction…& Hassle free kudos

### 5/5 — Excellent Apps

*2024-09-03*

Great experience so far using this apps to move my previous mp2 funds to my new mp2 account. Kudos.

**Developer response:** It is delightful to hear such positive words and it’s always a pleasure to serve our users. Thank you!

### 5/5 — Good service

*2024-05-19*

Thanks

**Developer response:** Thanks a lot for your rating and safe rides :)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*