# HelloRide-Enjoy your ride — Bike Share App

> Unlock and ride shared bikes for eco-friendly urban travel. (iPhone/iPad app by HELLOBIKESG PTE. LTD..)

- Source: https://appshunter.io/ios/app/helloride-enjoy-your-ride/id1611538620 (this page in markdown: same URL + `.md`)
- Developer: [HELLOBIKESG PTE. LTD.](https://appshunter.io/developer/1611538622)
- Category: Travel
- Price: Free
- Rating: 4.70/5 from 550 App Store ratings · 107 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 102 MB
- Languages: American English, Chinese (Simplified, China)
- Released: 2022-03-23
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/helloride-enjoy-your-ride/id1611538620/reviews.md

## What is HelloRide?

HelloRide is your ideal choice for a carbon-free journey. You can unlock our bike nearby with only one step by clicking on 'Scan The Ride'. Our service has helped riders in 460 cities worldwide travel 24 billion kilometres. As a leading mobility platform, we are always on the way to providing better service.

## Key features

- Carbon-free travel
- Unlock bikes with a scan
- Global mobility platform
- Supports 460+ cities
- Track travel distance

## What do users think of HelloRide?

Overall sentiment: negative

**Pros**

- 🚀 Convenient and easy to use
- 👍 Reliable bike quality
- 💡 Innovative bike-sharing concept
- 🚲 Enjoyable riding experience

**Cons**

- 🐛 Unreliable GPS and parking detection
- 💰 Misleading or unclear pricing
- 🔒 Poor customer support and unresponsive to issues
- 🚫 Restricted riding zones and limited bike availability

**Commonly reported bugs**

- App crashes or freezes during use
- Bikes not functioning properly or unable to lock/unlock
- Incorrect charges or unauthorized transactions
- Verification issues with email or phone number

**Most requested features**

- Ability to reserve or check bike availability
- Support for multiple users on a single account
- Improved GPS and parking location accuracy
- Transparent pricing and billing information

## Recent user reviews (10 of 107)

All indexed reviews: https://appshunter.io/ios/app/helloride-enjoy-your-ride/id1611538620/reviews.md

### 2/5 — Be careful of wrong billing and financial loss

*2026-08-10, version 1.50.0*

We rented 2 bike with hello ride. We have completed the ride at 2:04pm but the app has charged us until 2:16pm for 2 bikes. Despite us trying to appeal the cost through different channels, their CS said they will not refund us the extra charge and instead offer us a free ride… this feels like a forced transaction to me. Just watch your bill if you want to try this.

### 2/5 — Absolute Scam.

*2026-06-25, version 1.49.0*

Never used before.  Tried to park in incorrect zone.  Bike locked and wouldn’t unlock so I could move it so the only option was to pay a fine.  Refused to refund me.  We also used Anywheel which allowed the unlock and repark function.  Do not recommend

### 1/5 — Remove Auto renewal

*2026-06-06*

Hi team 
I noticed that money was deducted from my account due to an auto-renewal subscription. I was not aware that the subscription would renew automatically. Please review this charge and provide clarification on the renewal process. I would also appreciate clearer notifications before future renewals. Thank you.

“Money was deducted from my account due to auto-renewal without my knowledge. Please review this charge and improve renewal notifications to users.”

### 1/5 — Doesn’t work

*2026-06-01, version 1.47.0*

Doesn’t work

### 1/5 — 買完pass 用唔到

*2026-05-09, version 1.45.1*

垃圾app, 收費唔透明， pass 比完錢用唔到， 冇得退

### 5/5 — Use it in Kuala Lumpar

*2026-04-15, version 1.45.1*

I used this for the few days I stayed in Kuala Lumpur 

Easy to ride, goes fast without much pedalling. Relatively cheap and fun, you see so much just looking around riding. 1RM to unlock, 0.35RM per minute of use. Would use again!

### 1/5 — Don’t bother using

*2026-04-09, version 1.45.1*

The bikes are bad quality. One of my boyfriend’s brakes did not work. There are no helmets. The chain was loose on mine. The app however is the worst thing. It does not show you where you can park, and it locks you out of moving the bike (eg locks the bike) so you can’t move it anywhere in an attempt to park it in the right spot, meaning you’re guaranteed to get a relocation fee. Don’t bother with this app.

### 1/5 — Relocation Fee

*2026-04-02, version 1.45.1*

Parked at the bicycle parking lot, the QR Code is no way to be find. Take a photo and submit for appeal, charged you extra 5$. Good user will straight away know this is a part of strategies to earn your money and you won’t fall for second time. I can just ignoring it without paying but this will create a chance for them to improve. So as a responsible user, I’m here to remind every user to use this with your own risk!! Mood changer app.

### 1/5 — Trash app

*2026-03-29, version 1.45.0*

Would pick 0/5 if possible. Where to begin…

- irritating popup warnings -check 
- 3rd party adverts - check 
- fraudulent bike return fines - check
- issues with payments - check
- poor gps - check 
- false bike locations on map - check
- map not keeping up with location - check 
- feedback ignored - check
- can’t submit bike faults without photo, even when photo adds no value - check 
- poor interface - check 
- long loading screens - check

This is just the app - the bikes themselves have a 3/5 chance of being faulty, dangerous, completely unrideable, not unlockable or not lockable. This app and service needs urgent and wholesale changes asap.

### 1/5 — Parking GPS rarely works

*2026-03-17, version 1.44.0*

I always park in the designated area and scan the parking code. The app usually says that the bike is not in a designated parking area and charges me a $5.50 convenience fee.

## Frequently asked questions about HelloRide

### What is HelloRide?

HelloRide is a mobility platform that allows users to rent shared bikes for carbon-free journeys. It's designed to provide a convenient and eco-friendly way to travel within cities.

### How do I unlock a bike?

Unlocking a bike is a simple one-step process. You can unlock a nearby bike by clicking on the 'Scan The Ride' option within the app.

### Is HelloRide free to use?

The app itself is free to download and use for unlocking bikes. Users will be charged for the rental of the bikes, but the app's core functionality is accessible without upfront cost.

### Where is HelloRide available?

HelloRide operates in 460 cities worldwide, making it a widely accessible mobility solution for urban commuters and travelers across the globe.

### What are the benefits of using HelloRide?

The primary benefit is enabling carbon-free journeys, contributing to a more sustainable environment. It also offers a flexible and convenient way to navigate cities, avoiding traffic and parking issues.

## Version history (last 5 releases)

### 1.55.0 — 2026-08-28

地图性能优化

### 1.50.0 — 2026-07-16

接入AI还车

### 1.49.5 — 2026-07-01

增加nfc碰一碰功能

### 1.49.0 — 2026-06-19

增加支付方式

### 1.48.0 — 2026-06-14

优化UI

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## More apps by HELLOBIKESG PTE. LTD.

- [HelloPower](https://appshunter.io/ios/app/hellopower/id6739606712)
- [HelloSwap](https://appshunter.io/ios/app/helloswap/id6749039836)
- [BluePai](https://appshunter.io/ios/app/bluepai/id6758775243)

All apps by HELLOBIKESG PTE. LTD.: https://appshunter.io/developer/1611538622

## Related topics

[hello bike](https://appshunter.io/ios/topics/hello-bike) · [loco bike](https://appshunter.io/ios/topics/loco-bike) · [6ycle ride](https://appshunter.io/ios/topics/6ycle-ride) · [bike ride street](https://appshunter.io/ios/topics/bike-ride-street) · [aldin cycles](https://appshunter.io/ios/topics/aldin-cycles) · [bike sharing](https://appshunter.io/ios/topics/bike-sharing) · [blue bike](https://appshunter.io/ios/topics/blue-bike)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*