# hellosecurity > Remote surveillance client for Motorola security cameras, DVRs, and NVRs. (iPhone/iPad app by Mdx - Motorola.) - Source: https://appshunter.io/ios/app/hellosecurity/id1457098792 (this page in markdown: same URL + `.md`) - Developer: [Mdx - Motorola](https://appshunter.io/developer/1457098791) - Category: Business, Photo & Video - Price: Free - Rating: 5.00/5 from 1 App Store ratings · 50 written reviews indexed - Age rating: 4+ - Requires: iOS 12.1 · 105 MB - Languages: American English, Albanian, Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, Finnish, French (France) and 20 more - Released: 2019-04-06 - Data updated: 2026-08-04 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/hellosecurity/id1457098792/reviews.md ## What is hellosecurity? hellosecurity mobile application is a professional mobile phone client software for Motorola hellosecurity digital video recorders, IP Cameras and NVR in the security category. The software is for serious and dedicate surveillance usage and it is copyright protected. ## Key features - Remote monitoring of DVRs, IP cameras, and NVRs - Professional surveillance software - Secure access to security devices - Mobile client for Motorola hardware ## Recent user reviews (10 of 50) All indexed reviews: https://appshunter.io/ios/app/hellosecurity/id1457098792/reviews.md ### 1/5 — Não funciona *2026-01-26, version v1.13.0_7423* Não funciona, só aparece quando quer … tem dias q consigo ver tem dias q não. As filmagens gravadas do dia eu tento ver aparece office mesmo estando conectado e com internet. Muito difícil. ### 2/5 — Não consigo reinstalar o app. Preciso verificar o local e estou tentando e nada *2025-04-25, version v1.13.0_7423* Nao consigo reinstalar ### 1/5 — Não funciona *2025-04-25, version v1.13.0_7423* Não vai o app,roda roda e n vai,já desinstalei e instalei,n vai de jeito nenhum ### 1/5 — HORRÍVEL *2025-01-04, version v1.13.0_7423* O pior aplicativo que eu já utilizei. Toda hora trava, você precisa toda hora fechar o aplicativo e torcer para abrir normalmente. ### 1/5 — Não comprem esta câmera *2024-12-01, version v1.13.0_7423* Não comprem a câmera Motorola que usa esse aplicativo. Não funciona um lixo REAL !!!! ### 1/5 — Parou de funcionar *2024-10-02, version v1.13.0_7423* Simplesmente parou de funcionar péssimo estou a semanas sem acesso pelo celular ### 1/5 — Bug *2024-09-10, version v1.13.0_7423* Na hora de compartilhar o arquivo gravado o app apresenta um bug, não abre as opções e não consigo ver passar o arquivo pra nenhum lugar. ### 1/5 — Não funciona! *2024-08-03, version v1.13.0_7423* Não consigo acessar as minhas câmeras pelo Iphone! Péssimo app! ### 1/5 — Não funciona *2024-07-21, version v1.13.0_7423* Já desinstalei, instalei novamente e não funciona. As telas ficam todas indisponíveis. App inútil. ### 1/5 — NÃO COMPRE DVR MOTOROLA! *2024-05-27, version v1.13.0_7423* Aplicativo péssimo! Inacreditável como a Motorola conseguiu fazer um aplicativo tão ruim, e nem se dá ao trabalho de tentar melhorar. DVR caro pra um app ridículo desse. Que arrependimento! ## Frequently asked questions about hellosecurity ### What devices does hellosecurity support? hellosecurity is a client for Motorola hellosecurity digital video recorders, IP Cameras, and NVRs. It is compatible with iPhone, iPad, and iPod devices. ### Is hellosecurity free to use? Yes, hellosecurity is available for free. There are no in-app purchases or advertisements associated with this application. ### How often is hellosecurity updated? The latest version of hellosecurity is v1.13.0_7423, which was last updated on September 28, 2023. This indicates regular updates to maintain functionality and security. ### What is the age rating for hellosecurity? hellosecurity has an age rating of 4+, making it suitable for a wide range of users. This suggests no mature content is present within the application. ### What are users saying about hellosecurity? hellosecurity has an average rating of 1.8 stars from 74 ratings. User feedback may indicate areas for improvement in performance or features. ### Is hellosecurity suitable for business surveillance? Yes, the description states hellosecurity is a professional mobile phone client software for serious and dedicated surveillance usage, making it suitable for business security needs. ### When was hellosecurity first released? hellosecurity was first released on April 6, 2019. It has since received updates to its latest version, v1.13.0_7423. ## Version history (last 5 releases) ### v1.13.0_7423 — 2023-09-28 2.The app supports searching secondary structured information 3. Support IPC v5.1.3 4.Fixed some bugs. ### 1.12.0_7061 — 2023-08-11 -----------------------2023.08.10---------------------- 1. Fixed abnormal issues with jumping video and picture in file management. 2. Fixed login and disconnect issues on newer mobile models. 2. Fixed some translation issues. 3. Fixed some minor bugs. ### iOS App 1.7.8 — 2021-08-19 Add multiple features 1. System messages 2. Account device binding/use 3. Account device sharing 4. Backup of local device list Function enhancement 1. Device management-support APP to add cameras and devices with IPV6 address 2. Push configuration-the latest version supports the configuration of license plate push alarm 3. Push configuration-add Push switch to control temperature and mask Experience optimization 1. Message notification-personnel remarks information display 2. Device management-add device page optimization 3. Device management-scan the QR code on the device side to directly add the device 4. Device management-APP supports the generation of device QR code business cards 5. Push configuration-prompt when the message push function is turned off 6. Optimization of translation issues More optimization 1. Performance optimization-support mobile phone hardware decoding to achieve smooth playback of H265 1080P stream on mobile phones with hard decoding ### 1.7.1 — 2020-04-16 New features & important updates: 1, When the APP adds a P2P device, a pop-up message will be displayed, prompting the user to turn on the P2P function on the device 2, Support preview and playback with POS information 3, Add new functions used with NVR 1.4.4 Version (1) Support P2P 2.0 (also compatible with current P2P 1.0) (2) Support device cloud upgrade (3) Support license plate search (4) Push comparison results of face detection or face comparison (face, name, group) a. Capture of face detection or face comparison b. Alarm prompt information of designated personnel for face recognition alarm c. Name of the face that the comparison is successful Bugs resolved: 1, App can fix the current time by sliding the playback frame left or right when viewing NVR recordings. 2. Fixed the problem that App flashbacks when opening on Iphone 11 (iOS 13.3 version) 3, Fixed the problem that users use iOS app to snap back when capturing video in iPad playback 4, Fixed the problem that previous iOS APP 1.7.0 cannot connect to DVR version 3.0 device, and cannot backup video 5, Fixed the problem that the app automatically crashes when adding a device when try to installs the app on iPhone with iOS13 6, Fixed the problem that iOS system would turn off itself when the sound button is turned on ### 1.6.6 — 2019-10-17 1. Solve the problem of APP accessing multiple devices in an abnormal LAN environment; 2. Support the area out of bounds detection function with NVR 1.4.2 Version; 3. Support to skip the option to add device during the APP first installation; 4. Support device search; 5. Support to add two NVRs with the same IP address but different ports; 6. Support to open and close the alarm out on the preview interface; 7. Support to modify the Alarm Out manually; 8. Fixed the problem that APP can not see the date and time directly connected to the fisheye; 9. Fixed the problem that customer cannot control the dome; 10. Add prompt that the maximum device limit is 100 when the customer adds equipment to 100; 11. Fixed the problem that IPhone Bluetooth headset can not monitor and intercom through the APP; 12. Fixed the problem that NVR sub-code stream higher than 720p cannot be displayed in the IOS APP; 13. Fixed the bug that App device management interface delete device still receives notification. ## Apps similar to hellosecurity | App | Rating | Price | Category | | --- | --- | --- | --- | | [AllianzConnX](https://appshunter.io/ios/app/allianzconnx/id1076369489) | — | Free | Business | | [SolisCloud](https://appshunter.io/ios/app/soliscloud/id1371324452) | 3.8 (56) | Free | Business | | [Agenda Boa](https://appshunter.io/ios/app/agenda-boa/id1551792816) | 4.9 (28) | Free | Business | | [Vendas e Serviços - Infor+](https://appshunter.io/ios/app/vendas-e-servicos-infor-plus/id1550541143) | 4.9 (39) | Free | Business | | [Nex: sales app for stores](https://appshunter.io/ios/app/nex-sales-app-for-stores/id1549533994) | 4.8 (67) | Free | Business | | [Pluxee Merchants](https://appshunter.io/ios/app/pluxee-merchants/id1524667901) | 5.0 (5) | Free | Business | ## More apps by Mdx - Motorola - [hellosecurity-DIY](https://appshunter.io/ios/app/hellosecurity-diy/id1479804812) - [MDX Casa Conectada](https://appshunter.io/ios/app/mdx-casa-conectada/id6447310804) All apps by Mdx - Motorola: https://appshunter.io/developer/1457098791 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-04.*