# HelloToby Pro — user reviews > 109 indexed App Store user reviews of HelloToby Pro by Toby Technology Limited, Hong Kong SAR, rated 5.00/5 from 1 ratings. - Source: https://appshunter.io/ios/app/hellotoby-pro/id1459958979/reviews - App overview in markdown: https://appshunter.io/ios/app/hellotoby-pro/id1459958979.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (10 of 109) ### 4/5 — 唉 *2024-05-16, version 3.0.4* 專家介紹無法輸入文字 ### 3/5 — 無法打字 *2023-10-19, version 3.0.4* 專家資料部分 無法建檔打字 按都不能按 不知道怎麼聯絡客服 只好打在這讓app開發人員知道ㄧ下 ### 2/5 — 專家介紹 *2022-12-31, version 3.0.3* 點擊輸入完全沒有反應 ### 3/5 — 電話機制 *2022-11-15, version 3.0.2* 為何要把電話查看機制改掉，有些都已讀好玩的也沒有聯絡方式，這樣很浪費消費者的錢看可不可以改回來 ### 2/5 — 客戶品質普遍差 *2022-07-19, version 2.10.2* 客戶大多不是真的需要服務 幾乎都只是想「問問看價格」 客戶也需要花錢買金幣吧？ 不然客戶的品質真的是差差差 我為什麼要把金幣給只是來問問 沒有真的需要的客戶？留給真正有需求的客戶才對吧 專家吃癟 客戶卻沒有真的付出代價 ### 1/5 — 呃錢 比一星都嫌多 *2021-01-20, version 2.2.2* 專家需要花大量金錢購買金幣，顧客則完全免費。每次提出報價時會同時有4-6人同時報價，導致成功配對機會極低。 雖然在報價訊息沒有被查看時系統會退回你所購買的金幣，但如果訊息被查看後而沒有成功配對亦不會退還金幣。 而系統提供的顧客可以在點開你的報價後取消配對再重新向系統發起服務需求，導致你的金幣白白被系統扣掉，而向客服反應時會被要求提供一堆證明顧客無效的證據。 ### 1/5 — Never use it again *2021-01-14, version 2.2.2* My credit card was doubled charged during in-app purchase and Hellotoby refused to refund the credits to my account. Customer service staff are not supportive and lack of response. They have poor management and poor CS. They stopped replying to your email once you asked them for a refund. Never use it again. ### 1/5 — 完全沒有任何案件 *2020-12-14, version 2.2.2* 完全沒有任何案件 ### 4/5 — 購買金幣全部不見！！ *2020-11-20, version 2.2.0* 購買了金幣100個 近台幣1000多元 今天打開，竟然全部不見，嚴重影響接案！ 很誇張！ ### 5/5 — Getting start *2020-11-09, version 2.2.0* Used hellotoby few years ago and i registered as a teacher now. Hellotoby is a platform which provide a good interface for both users and the service providers. Instructions are easy to follow. I am looking forward to have my first and more students through this platform. thank you ## Most critical reviews (10 lowest-rated) ### 1/5 — 驗證好差 *2025-07-02, version 3.1.8* 用公司做驗證，失敗原因係冇用身分證驗證？都揀左用公司去驗證，點會重話身分證驗證失敗？ ### 1/5 — 劣！ *2025-04-25* 扼錢的公司，扼錢的app! ### 1/5 — 一天到晚系統錯誤 *2024-12-02, version 3.1.4* 儲值後，顯示錯誤，被登出 報價後，顯示錯誤，被登出 麻煩改進😡 ### 1/5 — 不負責任的平台 *2024-04-03, version 3.0.4* 案量過少，導致購買的金幣在期限內歸零，寫信給客服幾個月都沒有任何回音，像石沈大海一樣。 公司遠在香港，無從申訴，台灣的用戶真的不要去用。 ### 1/5 — 專家檔案無法填寫 *2024-01-09, version 3.0.4* 自我介紹輸入框無法輸入文字，無法完善專家檔案，無法進行下一步，上一次打開是去年十月，因為這中間工程師會修好，結果都明年還是一樣== ### 1/5 — 在建立資料就卡住了 *2023-09-21, version 3.0.4* 沒辦法輸入資訊，也無法進行下一步，不知道能怎麼辦 ### 1/5 — 爛 *2023-07-18, version 3.0.4* 自介內容無法撰寫…爛透了 ### 1/5 — 台灣的千萬不要用香港貨 *2023-04-22, version 3.0.4* 超爛 不退剩餘費用 台灣的千萬不要用香港貨 ### 1/5 — 用Facebook登不進去啊 *2021-08-22, version 2.6.0* 一直說未獲得授權是怎樣 花了兩千塊買金幣不給我登入？？？？ ### 1/5 — 少的可憐 *2021-01-21, version 2.2.2* 案件也太少了吧 ## Most praised reviews (10 highest-rated) ### 5/5 — Good idea *2022-11-24, version 3.0.2* TobyPro is a fabulous idea as private tutors/ small scale business can easily reach to their customer base easily, while the platform charge is usually low, below 100HKD if there’s a successful pairing, which is incomparable to the future generated income; while for customers they don’t have to spend tonnes of hours to browse for services on numerous sites, Toby offers wide range of services n professionals. ### 5/5 — 十分不錯的體驗 *2022-11-08* 容易找到合適的客群，方便買家和賣家溝通，也節約了搜索和配對的時間，對於‘專家’來說十分方便。十分建議創業者嘗試這款軟件。 ### 5/5 — Awesome app for freelance business *2022-09-19, version 2.11.1* Been using the app for a few months and I was able to get extra business successfully from the platform, much appreciated and recommended! ### 5/5 — 覺得很不錯的接案平台 *2021-12-29, version 2.7.0* 第一次使用Hellotovy，不僅介面清楚，流程順暢，更重要的是，還能夠為準備接案的我提供案源，希望能夠接案接到好案子！ ### 5/5 — 非常好 *2021-12-21, version 2.7.0* 經朋友介紹呢個app比我，初初係抱住試下玩下既心態。用左一陣發覺呢個app真係好好用，toby pro有自製自己profile既功能，可以讓顧客睇到自己既經歷同強項。用家亦可以自由向適合既顧客提供報價，客源亦比想像中多。操作同介面都好user-friendly。 ### 5/5 — Thank you for such a good platform *2021-10-06, version 2.6.0* This platform provides an efficient way to customer to pair up with the service provider. Customer no longer need to use long time in searching on web. The validation system of Toby protects the customer from unverified profession. I will definitely recommend this app to people around me! Please keep it up! ### 5/5 — Good freelance app *2021-10-04, version 2.6.0* The app is easy to use. I answered several questions and helped me to find the specialist that I need in just a couple of days! User friendly. But it would be even better if I can find the specialist on my own and be able to contact them, rather then waiting for the quotations. It will speed up the procedure of finding a specialist even more. ### 5/5 — Helpful *2021-06-16, version 2.5.0* Well-developed and easy to use. Clean and modern interface. Suitable for job-seekers and customers alike. There is a wide variety of services available, either to be a 'PROvider' or a customer. I was able to have multiple 'profiles' where I promoted my different skills. It would be great if it were free to connect with customers, currently requires 12 credits for one contact. Need to be purchased, but price is reasonable for long-term users. ### 5/5 — Nice App *2021-04-13, version 2.4.3* Such a nice app for the tutor. Good way to explore more potential customers. Very user friendly. ### 5/5 — Hellotoby很棒讓我能接案子 *2020-12-04, version 2.2.2* Hellotoby很棒，讓我能在工作之逾，接案子，上面有各式各樣的客戶與專家選擇，可以造自己的需求來做搭配吧，來完成自己的需求。 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*