# Hell's Kitchen: Match & Design — user reviews > 504 indexed App Store user reviews of Hell's Kitchen by Qiiwi Games AB, rated 4.70/5 from 4,682 ratings. - Source: https://appshunter.io/ios/app/hells-kitchen-match-and-design/id1455204426/reviews - App overview in markdown: https://appshunter.io/ios/app/hells-kitchen-match-and-design/id1455204426.md - Rating breakdown: 5★ 3,965 · 4★ 468 · 3★ 97 · 2★ 50 · 1★ 102 ## What do users think of Hell's Kitchen? Overall sentiment: positive **Pros** - 🚀 Fantastic game - 👍 Addictive and fun - 🍴 Real recipes included - 🎨 Enjoyable decorating **Cons** - 🐛 Frequent freezing/crashing - ⏱️ Slow loading times - 💰 Too many ads/in-app purchases - 🕹️ Levels too difficult **Commonly reported bugs** - Doors not opening to start levels - Purchases not registering correctly - Losing progress after updates **Most requested features** - More level variety - Ability to gift items to friends - Faster progression without spending money - Improved stability and performance ## Newest reviews (14 of 504) ### 3/5 — Game *2026-07-23, version 2.3.0* It ok ### 2/5 — Almost unplayable *2026-06-21, version 2.3.0* I had this game from release, I stopped playing and recently started again but it has changed so much it is almost unplayable. There are way too many adds, which are thrown in your face one after another which you cannot skip and there is no option to buy the game to remove them. The game play is still good but the story is far too repetitive to enjoy anymore. Such a shame because it was very satisfying building the restaurant. ### 4/5 — Great game too many ads *2026-02-14, version 2.3.0* I’m enjoying the game but way too many ads coming up especially after I beat a level or not win ### 3/5 — Nan *2024-09-04, version 2.2.10* Why does the game freeze on me all the time please fix it or I will have to delete the game if I can’t play.what is wrong with this game always freezing how can anyone play nice game but you can play fix your game ### 2/5 — Good game but very small *2024-08-05, version 2.2.10* The game play is only 4 and a half cm's. You can't hardly see the screen to play the game. If you have but thumbs or wear glasses this game isn't for you ### 1/5 — Hunky dory 5 *2024-07-27, version 2.2.10* Poor wait for new tasks utterly disgraceful what an excuse of a game cheats liars waited more than 3 weeks for new tasks pathetic ### 4/5 — Bugs *2024-07-18, version 2.2.10* I would give it five stars but the game has problems, while playing it will freeze 🥹. You have to exit out and restart the level again, you also may lose the item you need to upgrade or put wallpaper in the kitchen. ### 2/5 — Review *2024-05-31, version 2.2.7* Way too many ads ### 3/5 — T *2024-05-16, version 2.2.7* ألعابه جميلة لكن للأسف ما تشتغل تعلك لما افتحه تحمل شوية حتى 81 وتعلق بعدين أرجو منكم أصلاح الخلل وشكراً ### 1/5 — Wird gelöscht *2024-04-21* Bin bei Level 36 und schon kein Durchkommen mehr ohne Münzen zu bezahlen. Ich werde löschen. Ich wollte entspannen und mich nicht ärgern dass selbst nach 30 Versuchen immer ein Teil übrig bleibt. Das ist einfach nur verschwendetet Zeit. Spiel ist auch zu langatmig. Immer wieder gehen Sachen auf die man erst weg drücken muss. Oder der Charakter läuft endlos bis zum nächsten Ort. Kein Spielspaß für mich. **Developer response:** Hallo Meike, Vielen Dank für Ihre Bewertung. Es tut uns leid, dass Ihnen unser Spiel nicht gefallen hat :( Wenn Sie weitere Vorschläge haben, lassen Sie es uns bitte unter support@qiiwi.com wissen. Wir sammeln ständig Benutzerfeedback und E-Mails, die wir mit Updates verwenden können. Danke, dass Sie Hell's Kitchen spielen! /HK Team ### 1/5 — SLOW WITH UPDATES *2024-03-11, version 2.2.7* Takes forever to get LEVEL updates. ### 2/5 — Installé pour wordington *2024-02-17* J’ai installé le jeu pour arriver au niveau 50 et recevoir le bonus de 3000 pièces dans wordington, je suis au niveau 51, et je n’ai jamais eu le bonus…dégoutée **Developer response:** Bonjour Laustorm, Merci pour votre avis. Veuillez nous envoyer votre problème, ainsi que l'ID utilisateur des deux jeux (affiché dans le menu des paramètres), la version du jeu et le modèle d'appareil que vous utilisez, à support@qiiwi.com afin que nous puissions vous aider. Merci d'avoir joué à Hell's Kitchen ! /Équipe HK ### 4/5 — Hell’s Kitchen *2024-01-21, version 2.2.6* I love the game but I’m now not getting any levels to do so it’s getting boring your constantly waiting to level up that’s why iv only given 4stars as iv been waiting months and months ### 1/5 — Freezes up *2024-01-10, version 2.2.3* After about 200 levels it freezes up. When it first happened, I reinstalled it and the same thing happened again. I give up. Update - tried to give back t another chance. Didn’t freeze up but they changed the game and I have been stuck on the same level for over 50 tries. Now I give it a zero and deleting the game. ## Most critical reviews (10 lowest-rated) ### 1/5 — Boring need old one back much more exciting *2026-07-19, version 2.3.0* Original so much better just matching not getting ingredients and rushing to ith Gordon in kitchen ### 1/5 — Tasks *2026-05-29, version 2.3.0* Are there going to be new levels if not stop charging people .. if you can’t finish the game randomly that sucks game sucks just take it off the App Store if u aren’t going to update anything for years and years ### 1/5 — Tasks *2026-04-25, version 2.3.0* Are there going to be new levels if not stop charging people .. if you can’t finish the game randomly that sucks ### 1/5 — Updates *2025-11-24, version 2.3.0* Just remove this from the App Store you are clearly not interested in updating it anymore. ### 1/5 — Updates *2025-10-16, version 2.3.0* Just remove this from the App Store you are clearly not interested in updating it anymore ### 1/5 — Glitchyyy *2025-04-14, version 2.3.0* This game glitches constantly as much as I love it I ended up deleting it because I couldn’t play without it glitching out. ### 1/5 — Hunky dory 5 *2025-03-09, version 2.3.0* Poor wait for new tasks utterly disgraceful what an excuse of a game cheats liars waited more than 3 weeks for new tasks pathetic ### 1/5 — Waste of time *2025-03-02, version 2.3.0* If you like games that you can progress , then avoid this . If you like games that you can spend numerous attempts on every level and get nowhere , then this is the game for you . To say this is hard is an understatement. Every single level takes ages and is incredibly boring . Graphics are good but the game play is tedious and evident that greed of the developers is more important than the players enjoyment . ### 1/5 — Updates *2024-10-12, version 2.2.10* This game takes too long to add new tasks. Just Remove the app if you’re not going to update it anymore ### 1/5 — Pointless *2024-09-22, version 2.2.10* This was a good game that I enjoyed playing but the developers have simply given up. I’m on lvl 1982 and for the past year the have been no new tasks to complete making the game pointless ## Most praised reviews (10 highest-rated) ### 5/5 — Hells Kitchen *2025-09-29, version 2.3.0* Please don’t erase this one . YOU GUYS ERASED MY OLD ACCOUNT NAME -Lodi ### 5/5 — Hells Kitchen *2025-05-03, version 2.3.0* Please don’t erase this one . YOU GUYS ERASED MY OLD ACCOUNT NAME -DAISY ### 5/5 — LOVE!!! *2025-01-30, version 2.3.0* I absolutely love this game. I am wondering when more tasks will be added as that part of the game has been down for quite a while. ### 5/5 — Update soon??? *2025-01-17, version 2.3.0* Fantastic game!! It says “more tasks soon”. Hoping to keep playing some new levels? ### 5/5 — AWESOME!!! *2025-01-04, version 2.3.0* love this game! thank you for making this app!!! ### 5/5 — Awesome *2024-05-24, version 2.2.7* The best game ever, join in and play with me. ### 5/5 — Hi *2023-12-01, version 2.2.1* Great ### 5/5 — Boring *2023-10-17, version 2.2.1* Make it less a match game and more like a puzzle game with puzzles that will really challenge the brain. You could make it that after a couple of puzzles you will unlock a new unique dish or some fancy furniture to really spice up the game and really make it unique. ### 5/5 — New levels *2023-08-05, version 2.1.6* Just wondering when new levels will be available,I think it’s been nearly a year since I’ve had a new level ### 5/5 — Offline Game? *2022-08-22, version 2.1.1* Is this an offline game? I want to make sure that it is, because some of the games I’m interested in, unfortunately, require you to use the Internet of which I am trying to avoid. Thank you. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*