# Help Alert Mobile

> Mobile tracking and response for pendant tag alarm systems. (iPhone/iPad app by RF Technologies, Inc..)

- Source: https://appshunter.io/ios/app/help-alert-mobile/id425410363 (this page in markdown: same URL + `.md`)
- Developer: [RF Technologies, Inc.](https://appshunter.io/developer/423326385)
- Category: Business
- Price: Free
- Rating: 4.00/5 from 4 App Store ratings · 3 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 11 MB
- Languages: American English
- Released: 2011-03-23
- Data updated: 2026-07-23
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/help-alert-mobile/id425410363/reviews.md

## What is Help Alert Mobile?

Help Alert Mobile compliments an existing PinPoint RTLS or Help Alert System Deployment, enabling mobile tracking and response to PinPoint Pendant Tag Alarms from the Apple iPhone, iPod, or iPad using the device's network. Users can view the PinPoint RTLS System for the status of Alarms, and have the alarm locations mapped on a floorplan view to assist with the search for the Pendant Tag's physical location in a facility.

## Key features

- Mobile tracking of pendant tag alarms
- View alarm statuses
- Map alarm locations on floor plans
- Assist in locating pendant tags
- Complements existing PinPoint systems

## Recent user reviews (3 of 3)

All indexed reviews: https://appshunter.io/ios/app/help-alert-mobile/id425410363/reviews.md

### 5/5 — I love Help Alert

*2026-07-17*

This app is my favorite! I spend 10 hours a day on this app. I don’t have any server to connect to but I love looking at the home page!

### 5/5 — A great addition to the Help Alert solution

*2017-06-03*

The push notifications let me know whenever there is an alert, from anywhere!

### 5/5 — RFT

*2014-08-04*

For the cost nothing else comes close. Outstanding solution..!

## Frequently asked questions about Help Alert Mobile

### What is Help Alert Mobile used for?

Help Alert Mobile is used to track and respond to alarms from PinPoint Pendant Tag systems. It displays alarm statuses and their locations on a floor plan to help users find the physical location of the pendant tag.

### Does Help Alert Mobile work with any pendant tag system?

No, Help Alert Mobile specifically complements existing PinPoint RTLS or Help Alert System deployments. It is designed to work with the associated PinPoint Pendant Tag alarms.

### What devices can I use Help Alert Mobile on?

Help Alert Mobile is available for iPhone, iPod, and iPad devices. It requires a network connection to function with the PinPoint system.

### How often is Help Alert Mobile updated?

The latest version of Help Alert Mobile is 2.8.1, last updated on April 8, 2026. This indicates a recent update, suggesting ongoing support and development.

### What is the user rating for Help Alert Mobile?

Help Alert Mobile has a rating of 3.0 stars based on 2 user reviews. This suggests a mixed reception from its current user base.

### Is Help Alert Mobile free to download?

Yes, Help Alert Mobile is available for free download. There are no upfront costs associated with acquiring the application.

### Does Help Alert Mobile have ads?

No, Help Alert Mobile does not contain advertisements. Users can expect an ad-free experience while using the application.

### What is the age rating for Help Alert Mobile?

Help Alert Mobile has an age rating of 4+. This means it is considered suitable for children aged 4 and above.

## Version history (last 5 releases)

### 2.8.2 — 2026-07-17

Some general fixes to the application include:

1.  Better support for loading floorplan/participant images via secure http.  
2.  Push notifications are no longer received after the user logs out of the app.  
3.  The "Participants Manager" menu option was removed until later development resolves with back-end server updates.  
4.  Various alert floorplan viewing updates, including maximum zoom values.

### 2.8.1 — 2026-04-08

Fixed camera map icons so that clicking them properly launches the URL associated with the video view.

### 2.8.0 — 2025-12-18

Compiled under latest macOS and XCode versions.  
Fixed UI threading issues with the ImageCacheManager.  
Fixed app update popup logic in BaseStateManager.  
Updated network code with NSURLSession migration.  
Updated the following third-party libraries to their latest versions:  AFNetworking, JSONModel, PNChart, TheSidebarController, UICountingLabel, and YlPopupTextView.  
Added Alamofire 3rd party library.  
Fixed push notifications to comply with Apple's HTTP/2 format instead of the former binary protocol.

### 2.7.0 — 2022-04-06

This version was built using XCode Version 13.3 and macOS Monterey Version 12.3.1.  It fixes Push Notification capabilities with an update to properly extract the device token ID value from the data byte stream instead of the description field.  This is in accordance with Apple's changes to the description field beginning with iOS Version 13.

Older Description Format:
965b251c 6cb1926d e3cb366f dfb16ddd e6b9086a 8a3cac9e 5f857679 376eab7C

New Updated Description Format:
{length = 32, bytes = 0x965b251c 6cb1926d e3cb366f dfb16ddd ... 5f857679 376eab7c }"

### 2.6.0 — 2021-04-09

There are no UI or functional changes to this version from the previous 2.5.0 version.  The source was recompiled with Xcode version 12.4 versus the previous Xcode version 8.3.

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## More apps by RF Technologies, Inc.

- [RFT CARES](https://appshunter.io/ios/app/rft-cares/id1200565614)
- [RFT CARES Enterprise](https://appshunter.io/ios/app/rft-cares-enterprise/id1486184558)

All apps by RF Technologies, Inc.: https://appshunter.io/developer/423326385

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-23.*
