# Help Desk+ — Customer and Project Support > Customizable service ticket and project support management for businesses. (iPhone/iPad app by Starkode Limited Company.) - Source: https://appshunter.io/ios/app/help-desk-plus/id1574984413 (this page in markdown: same URL + `.md`) - Developer: [Starkode Limited Company](https://appshunter.io/developer/874698946) - Category: Business, Productivity - Price: Free with in-app purchases - Rating: 5.00/5 from 3 App Store ratings - Age rating: 4+ - Requires: iOS 15.6 · 67 MB - Languages: Arabic, Catalan, Croatian, Czech, Danish, Dutch, English, Finnish, French, German and 23 more - Released: 2021-08-21 - Data updated: 2026-06-22 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/help-desk-plus/id1574984413/reviews.md ## What is Help Desk+? This amazing app is the fastest and easiest way to create service tickets, change requests and incidents on the go that allow multiple users to work together in the most simple way. Whether you provide services, support, build or repair products, it is ideal for managing project incidents and customer support services, teamwork, and self-work. Specially designed for small businesses and organizations of any kind, it is highly customizable and easy to use. CUSTOMIZABLE • Create your own set of custom attributes for views and reports. • Customize reports for your brand needs (fonts, header, footer, colors and logo). • Show the user photo or company logo on sign in. • Theme color. SECURITY • Manage users, assign roles and monitor access. • Authorize each device before use. • Allow Face ID, for fast and secure access. ROLES, ACCESS LISTS and BRANCHES • Predefined roles are the easiest way to limit users to performing a specific task, such as viewing, adding, or updating data. • Access lists allow you to group users, roles, and branches to grant security efficiently. • Branches allow mid-size businesses to separate operations by store, location, or department. BEST CHOICE This app belongs to the business series of ©Starkode apps, which are the best choice of apps at work. SUPPORT We are here to help your business make its work easy and effortless. If you have any questions or suggestions related to our apps, then contact us at support@starkode.com. Starkode membership is a month-to-month subscription that begins at sign up. You can easily cancel anytime, within your device, 24 hours a day. There are no long-term contracts or cancellation fees. We just want you to love what you do with our apps. Privacy Policy: https://starkode.com/privacy/ Terms of Use : https://starkode.com/terms/ ## Key features - Create service tickets and change requests - Multi-user collaboration - Customizable attributes and reports - User management and role assignment - Branch management for different locations - Face ID for secure access ## Pricing and in-app purchases Base price: Free. **Subscriptions** | Subscription | Price | Period | | --- | --- | --- | | Single User | $7.99 | per month | | 3 Users | $19.49 | per month | | 6 Users | $34.99 | per month | ## Frequently asked questions about Help Desk+ ### What is Help Desk+ used for? Help Desk+ is used to create service tickets, manage change requests, and handle incidents on the go. It facilitates teamwork and self-work for project incidents and customer support services. ### Is Help Desk+ free to use? The app is free to download and use, with in-app purchases available for subscription plans. These plans offer tiered access for single users or groups of users. ### What are the subscription options for Help Desk+? Help Desk+ offers monthly subscription plans including 'Single User' for $7.99, '3 Users' for $19.49, and '6 Users' for $34.99. All plans include a 7-day free trial. ### Can I customize Help Desk+ reports? Yes, Help Desk+ allows extensive customization of reports to match your brand needs, including fonts, header, footer, colors, and logo. ### How does Help Desk+ handle security? Security features include user management with roles and access monitoring, device authorization before use, and Face ID for fast and secure access. ### Does Help Desk+ support multiple locations or departments? Yes, the 'Branches' feature allows mid-size businesses to separate operations by store, location, or department for efficient management. ### How often is Help Desk+ updated? The latest version is 26.30, and the app was last updated on April 30, 2026, indicating regular updates to improve functionality and reliability. ### What devices are compatible with Help Desk+? Help Desk+ is compatible with Mac, iPhone, iPad, and iPod devices, making it accessible across Apple's ecosystem. ## Version history (last 5 releases) ### 26.40 — 2026-06-05 App takes advantage of exciting new iOS capabilities to deliver faster and more responsive experience. ### 26.30 — 2026-04-30 App takes advantage of exciting new iOS capabilities to deliver faster and more responsive experience. ### 26.26 — 2026-03-20 App takes advantage of exciting new iOS capabilities to deliver faster and more responsive experience. ### 26.20 — 2026-02-11 App takes advantage of exciting new iOS capabilities to deliver faster and more responsive experience. ### 26.16 — 2026-01-04 App takes advantage of exciting new iOS capabilities to deliver faster and more responsive experience. ## Apps similar to Help Desk+ | App | Rating | Price | Category | | --- | --- | --- | --- | | [BG Help Desk](https://appshunter.io/ios/app/bg-help-desk/id1601855325) | 5.0 (1) | Free | Business | | [Deskero](https://appshunter.io/ios/app/deskero/id946006712) | — | Free | Business | | [HappyFox Help Desk 2.0](https://appshunter.io/ios/app/happyfox-help-desk-20/id1511874864) | 3.0 (22) | Free | Business | | [HelpDesk 3](https://appshunter.io/ios/app/helpdesk-3/id1493908765) | — | Free | Business | | [LI - IT Help Desk](https://appshunter.io/ios/app/li-it-help-desk/id1658589676) | — | Free | Business | ## More apps by Starkode Limited Company - [Time and Expense Center](https://appshunter.io/ios/app/time-and-expense-center/id874698943) - [Invoice Center Pro](https://appshunter.io/ios/app/invoice-center-pro/id878327332) - [Expense Tracker Pro](https://appshunter.io/ios/app/expense-tracker-pro/id885316083) - [Inventory Control with Scanner](https://appshunter.io/ios/app/inventory-control-with-scanner/id897331188) - [Sleek QR Code Reader](https://appshunter.io/ios/app/sleek-qr-code-reader/id903388981) - [Timesheet Manager Pro](https://appshunter.io/ios/app/timesheet-manager-pro/id908397775) All apps by Starkode Limited Company: https://appshunter.io/developer/874698946 ## Related topics [it support](https://appshunter.io/ios/topics/it-support) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-22.*