# Help On Demand > On-demand service referral and expert matching platform for businesses. (iPhone/iPad app by Big Wave Systems LLC.) - Source: https://appshunter.io/ios/app/help-on-demand/id1068579150 (this page in markdown: same URL + `.md`) - Developer: [Big Wave Systems LLC](https://appshunter.io/developer/1068579149) - Category: Business - Price: Free - Rating: 3.60/5 from 18 App Store ratings · 11 written reviews indexed - Age rating: 4+ - Requires: iOS 16.4 · 36 MB - Languages: American English - Released: 2016-01-11 - Data updated: 2026-08-17 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/help-on-demand/id1068579150/reviews.md ## What is Help On Demand? The Help On Demand technology works with any product or service! In fact, it’s proven especially valuable for all professional service industries with fragmented customer service, multiple distribution channels or independent contractors. Here’s how it works: 1. Help On Demand uses a proprietary technology system to match Consumer Referrals 24/7 live on demand with the best available Experts within seconds based on a range of criteria. 2. The Expert accepts and connects with the Referral to offer help on demand. If the Expert is unavailable, the system sends the Referral to the next available Expert. 3. Our technology tracks and reports real time activity to provide the metrics you need to follow-up with Referrals. 4. Your Referrals receive the quality and fast response that they need and the Experts wins with the Referral. Download now and start receiving Referrals immediately! This free app is only for users of the Help On Demand system. You must have been provided a username and password from an eligible organization in order to use this. ## Key features - Real-time expert matching - 24/7 consumer referral system - Proprietary matching technology - Activity tracking and reporting - Fast response for consumers - Referral opportunities for experts ## Recent user reviews (10 of 11) All indexed reviews: https://appshunter.io/ios/app/help-on-demand/id1068579150/reviews.md ### 3/5 — Something changed & it wasn’t me *2024-11-07* For whatever reason, I can’t use FaceID to log into this app. It’s telling me I need a credentials update. Before just recently, I did not get this message. I have updated & saved my profile several times to no avail. To get in from my phone, I must type in my password. This is cumbersome while I’m out & about. I’ll probably just need to get in the habit of turning my availability off when I’m out during the day. I’m not happy about this. **Developer response:** Hello! We understand not being able to use your biometrics to log in can be frustrating. Please update your application to the latest version as we have fixed this issue. ### 1/5 — A waste as is *2022-12-02* I can login one time. Login the second time and all you get is a spinning wheel. Login directly in without the app. Until this is corrected don’t waste your time. ### 2/5 — Potential *2022-11-21* HOD is a good tool, however the inability to use on every smart device limits the users ability to speed and accuracy in support of clients. Not available for smart watches. ### 3/5 — Broker *2020-11-07* The app dosn't open on a regular basis. This causes a delay in acceptance, and ultimately losing the incoming lead. ### 5/5 — Amazing *2020-08-27* Intuitive & easy to use. Can’t wait to spread the word. ### 5/5 — Great App *2020-05-28* Great app, very easy to use. ### 5/5 — Awesome App *2020-04-20* This is a great application that has helped many of my agents grow their book of business while assisting customers. ### 1/5 — CarrierGuid error and can not locate anyone for help! *2017-12-04* I’ve had this error for 3 days and no one responds to my emails they do not have a phone number for customer support this is ridiculous!!!!! I’ve lost 5 potential clients because of this ### 5/5 — Quick & Easy *2017-11-16* This is the best! ### 5/5 — Great product *2017-08-28* Great product, very easy to use ## Frequently asked questions about Help On Demand ### What is Help On Demand? Help On Demand is a technology system that matches consumers needing services with available professionals. It operates 24/7, ensuring quick connections and tracking of activities for businesses. ### Who can use Help On Demand? Only users who have been provided a username and password from an eligible organization that uses the Help On Demand system can access and use this application. ### How does Help On Demand match experts with referrals? The system uses proprietary technology to match consumer referrals with the best available experts within seconds based on various criteria. If an expert is unavailable, the referral is sent to the next available professional. ### What devices does Help On Demand support? Help On Demand is available on iPhone, iPad, and iPod devices, as indicated by its support for these platforms. ### How often is Help On Demand updated? The app was last updated on November 20, 2024, with version 60.0.0. This suggests regular updates to maintain functionality and introduce improvements. ### What is the age rating for Help On Demand? Help On Demand has an age rating of 4+, making it suitable for a wide range of users. ### Does Help On Demand have ads? No, Help On Demand does not contain advertisements. The app is free to use for eligible users of the Help On Demand system. ### What is the user rating for Help On Demand? Help On Demand has a rating of 3.5 stars based on 19 user ratings. This indicates a generally positive but mixed reception from its user base. ## Version history (last 5 releases) ### 98.0.0 — 2026-07-24 We are continuing to improve this app, please make sure to keep this app updated to ensure the best possible experience. ### 95.0.0 — 2026-06-19 We are continuing to improve this app, please make sure to keep this app updated to ensure the best possible experience. ### 60.0.0 — 2024-11-20 We are continuing to improve this app, please make sure to keep this app updated to ensure the best possible experience. ### 51.0.0 — 2023-11-16 We are continuing to improve this app, please make sure to keep this app updated to ensure the best possible experience. ### 50.0.0 — 2023-10-13 We are continuing to improve this app, please make sure to keep this app updated to ensure the best possible experience. ## Apps similar to Help On Demand | App | Rating | Price | Category | | --- | --- | --- | --- | | [Infovisa Client Conference](https://appshunter.io/ios/app/infovisa-client-conference/id1580812080) | — | Free | Business | | [Esupl POS](https://appshunter.io/ios/app/esupl-pos/id1579242840) | — | Free | Business | | [Trade Free](https://appshunter.io/ios/app/trade-free/id1582525640) | — | Free | Business | | [Eighty6 Shop](https://appshunter.io/ios/app/eighty6-shop/id1587187340) | 5.0 (1) | Free | Business | | [Focus Building Inspections](https://appshunter.io/ios/app/focus-building-inspections/id1587251620) | — | Free | Business | | [Krishna Bullion](https://appshunter.io/ios/app/krishna-bullion/id1589772140) | — | Free | Business | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*