# HelpCare - TeleHealth Services — Telemedicine & Mental Health > Virtual healthcare and mental health services with prescription and medical service discounts. (iPhone/iPad app by New Benefits.) - Source: https://appshunter.io/ios/app/helpcare-telehealth-services/id1587327842 (this page in markdown: same URL + `.md`) - Developer: [New Benefits](https://appshunter.io/developer/1263501155) - Category: Health & Fitness, Medical - Price: Free - Rating: 4.00/5 from 131 App Store ratings · 18 written reviews indexed - Age rating: 4+ - Requires: iOS 15.1 · 82 MB - Languages: American English, European Spanish - Released: 2022-03-09 - Data updated: 2026-08-14 - Monetization: subscription - User reviews in markdown: https://appshunter.io/ios/app/helpcare-telehealth-services/id1587327842/reviews.md ## What is HelpCare? HelpCare+ Unlimited provides you and your family Unlimited Access to speak with doctors and mental health counselors from the convenience and comfort of your home. Get help within minutes. There are no copays or per call charges. Everything is included in one small monthly fee no matter how much you use it. If that was not enough, we also provide you Unlimited Access to message with board-certified physicians, specialists, psychologists, pharmacists, dentists, dietitians, and fitness trainers. You'd think that was enough but we also include huge discounts of up to 85% off on prescriptions, MRI and CT scans, lab tests, diabetic supplies and other medical equipment. TELEMEDICINE: Feel better now! 24/7 access to a doctor is only a call or click away - anytime, anywhere with no per visit fee. Talk to a doctor within minutes by phone or online video to get a diagnosis, treatment options and prescription, if medically necessary. Save time and money by avoiding crowded waiting rooms in the doctor's office, urgent care clinic or ER. TELECOUNSELING: Need to talk it out? Let experienced licensed counselors help solve personal problems 24/7. Discuss everything from depression, anxiety and stress, to struggles with family, work and substance abuse. MESSAGE A SPECIALIST: Ability to ask any medical question to our expert team of board-certified physicians, psychologists, pharmacists, dentists, dietitians, and fitness trainers. Get advice and recommendations from trusted professionals, when you need it most. PRESCRIPTION DISCOUNT PLAN: Don't let medication costs break the bank! Save up to 85% on medications at your local pharmacy or mailed directly to your home. Plus upto 80% discounts on lab tests, MRI & CT Scan, medical equipement and Diabetic supplies. ## Key features - Unlimited doctor consultations - 24/7 mental health counseling - Message specialists - Prescription discounts - Medical service discounts - Virtual diagnosis and treatment ## Recent user reviews (10 of 18) All indexed reviews: https://appshunter.io/ios/app/helpcare-telehealth-services/id1587327842/reviews.md ### 1/5 — Scammers *2026-07-24* Please, whatever you do do not get the service under the pretense that you will get a telehealth appointment because it will direct you to Teladoc and try to get you to pay additional money for their service that you originally paid for ### 1/5 — Scammers *2026-04-15* Used the initial $15 trial month… noticed they were false advertising on the main web page to try to get you to buy the membership plan. WOW. I could not be more appalled. Unless you have an ear infection or UTI, this thing is useless. It worked for a moment, I thought I might be able to use it for my other health issues, but they don’t do all the stuff they advertise for. Not to mention, I was not able to cancel my membership. This is the second month they charge me $40 a month, after the initial 15. When I tried to cancel the first month, I was unable to use the website or app. I tried several times that month. This month I have tried SO many times, I either couldn’t get into my account, the app was not working, app maintenance, or just no one to respond to me. There is no direct option to cancel the membership. I have tried on the site and app. You must contact them and pray that they respond. There is an automated message saying “we are so flooded with compliments, we have to get back to you ASAP!” Impossible. For the initial use of the app, the doctor was rude, but efficient… after that, it’s been a complete nightmare. Unless you want to pay them $40 a month with NO option to refund, even if it’s on the SAME day as payment, DO NOT use these apps. ### 1/5 — Bad customer service *2025-03-11* Would not recommend. I tried to cancel after the initial trial and could not get anyone to help me without my Member ID number or Medi-Cal number. I couldn’t log in to cancel the service and they wouldn’t do it over the phone. I couldn’t reset my password to login, I tried multiple times but I would never receive an email to reset it. It took me 3 months until I was able to just dig through everything and find my member ID. I no longer had medi-cal and had thrown away my cards as I had insurance through my company. I tried reaching out to customer service but they refused to credit me back 3 months of charges ($90) even though I tried canceling multiple times and literally no one could help me. ### 5/5 — Reviews scared me, but great!! *2025-02-18* Easy to use, quick, I got my call within 3 minutes of submitting a request and got my prescription almost immediately sent over. Will use again. ### 1/5 — Scam! *2025-02-02* One of the most impressive scams I’ve ever encountered. Save your money and time. Good luck canceling- no one to talk to and they keep your card number. ### 1/5 — Beware Ripoff! *2024-05-17* They took my money and I received no services! I couldn’t even go on the website because they never bothered sending me a username. Stay away, it’s a scam! ### 1/5 — SCAM *2024-03-13* They take your money for a “subscription” but you can never even schedule an appointment! Never talk to a doctor! Scam scam scam scam scam ### 1/5 — Scam: PATIENTS BE AWARE!!!!!! *2024-02-12* I have been charged three times for this service I only utilized once. I have contacted this sorry company time and time again to have my subscription terminated and I was told it was, twice! Yet again, I was charged. I have notified my bank of these continued fraudulent charges. I couldn’t give this company zero stars, one star is being far to generous. DO NOT USE THIS APPLICATION, ITS IMPOSSIBLE TO TERMINATE YOUR SUBSCRIPTION!!!!! ### 1/5 — Horrible Scam!!! *2023-11-01* I am suffering with a tooth infection and I signed up for this and as soon as did everything and they charged my card there was no option to even talk to a doctor. No one answers the phone and the whole thing is a scam! Now I have to cancel my debit card because I honestly do not trust that I won’t be charged again. I will report them to the BBB as well. Please read reviews before signing up for this! It’s a SCAM! ### 5/5 — Great app! Lots of great benefits! *2023-09-15* Love how easy to get in touch with doctors and counselors. Saved me so much money and so convenient! ## Frequently asked questions about HelpCare ### What services does HelpCare offer? HelpCare provides unlimited virtual consultations with doctors and mental health counselors 24/7. You can also message board-certified physicians, specialists, psychologists, pharmacists, dentists, dietitians, and fitness trainers. Additionally, it offers significant discounts on prescriptions, lab tests, medical equipment, and scans. ### How does the telemedicine service work? You can connect with a doctor via phone or online video within minutes, anytime and anywhere. The service allows for diagnosis, treatment options, and prescriptions if medically necessary, without per-visit fees or copays. ### What kind of mental health support is available? Experienced licensed counselors are available 24/7 to help with personal problems. This includes issues such as depression, anxiety, stress, family struggles, work-related issues, and substance abuse. ### How much does HelpCare cost? The service is available for one small monthly fee, which covers unlimited access to all features. There are no copays or per-call charges, and the fee is the same regardless of how much you use the services. ### What are the prescription and medical service discounts? You can save up to 85% on medications at local pharmacies or through direct mail. The app also provides discounts of up to 80% on lab tests, MRI & CT scans, medical equipment, and diabetic supplies. ## Version history (last 5 releases) ### 1.25 — 2026-07-31 Improved overall stability, performance, and user experience with minor bug fixes and enhancements. ### 1.24 — 2026-04-30 Bug fixes and improvements ### 1.23 — 2026-02-20 Bug Fixes and Improvements ### 1.22 — 2025-11-11 This version supports multi-account functionality ### 1.21 — 2025-11-11 This version supports multi-account functionality ## More apps by New Benefits - [My Benefits Work](https://appshunter.io/ios/app/my-benefits-work/id1364040226) - [New Benefits](https://appshunter.io/ios/app/new-benefits/id1492467488) - [AIL Plus](https://appshunter.io/ios/app/ail-plus/id1502363340) - [Get VMD](https://appshunter.io/ios/app/get-vmd/id1516574358) - [AspenHR Advantage](https://appshunter.io/ios/app/aspenhr-advantage/id1542964770) - [Medflix Plus](https://appshunter.io/ios/app/medflix-plus/id1583712400) All apps by New Benefits: https://appshunter.io/developer/1263501155 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*