# HelpDesk 3 — The complete Support Solution

> Mobile customer support solution with live chat and ticketing. (iPhone/iPad app by Jerome Kaegi.)

- Source: https://appshunter.io/ios/app/helpdesk-3/id1493908765 (this page in markdown: same URL + `.md`)
- Developer: [Jerome Kaegi](https://appshunter.io/developer/957331657)
- Category: Business, Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 12.0 · 25 MB
- Languages: Arabic, Danish, English, Portuguese, Russian, Spanish, Swedish, Chinese, Ukrainian
- Released: 2020-01-09
- Data updated: 2026-06-06
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/helpdesk-3/id1493908765/reviews.md

## What is HelpDesk 3?

With the native iOS app you can provide support for your customers from everywhere. Answer questions through the build in live chat or by using the support tickets. Read and answer contact messages easily from the app and invite your customers to a talk when they browsing your website.

## Key features

- Live chat support
- Support ticketing system
- Message management
- Customer communication
- Mobile accessibility

## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/helpdesk-3/id1493908765/reviews.md

### 1/5 — Tickets dont open

*2020-09-29, version 1.2*

The tickets dont open

### 1/5 — No entra en los tickets

*2020-09-29, version 1.2*

Al pulsar sobre cualquier ticket sea el estado que sea se cierra la app

## Frequently asked questions about HelpDesk 3

### What devices does HelpDesk 3 support?

HelpDesk 3 is available for iPhone, iPad, and iPod touch devices, offering broad compatibility for iOS users.

### How often is HelpDesk 3 updated?

The app was last updated on February 16, 2024, indicating regular maintenance and potential feature additions.

### What is the age rating for HelpDesk 3?

HelpDesk 3 has an age rating of 4+, making it suitable for a wide range of users.

### Is HelpDesk 3 free to use?

Yes, HelpDesk 3 is available for free, with no in-app purchases or advertisements.

### Can I manage support tickets with HelpDesk 3?

Yes, the app includes a support ticketing system, allowing you to read and respond to customer tickets directly from your mobile device.

### Does HelpDesk 3 offer live chat functionality?

Yes, HelpDesk 3 features built-in live chat, enabling you to provide real-time support to customers browsing your website.

### Who developed HelpDesk 3?

HelpDesk 3 was developed by Jerome Kaegi.

## Version history (last 5 releases)

### 1.5 — 2024-02-16

bug fixing and performance improvement.

### 1.4 — 2024-01-18

1. Bug and performance improvement.
2. Russian and Ukraine Language added.

### 1.3 — 2021-06-15

- New Notifications on new Client
- Improved Push Notification Service
- Dark Mode fix
- Updated Core Software
- Improved stability and performance

### 1.2 — 2020-03-17

- Minor Bug Fixes.

### 1.1 — 2020-02-18

- Minor Bug Fixes.

## Apps similar to HelpDesk 3

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Faveo Support](https://appshunter.io/ios/app/faveo-support/id1490237489) | — | Free | Business |
| [ServiceDesk360](https://appshunter.io/ios/app/servicedesk360/id6474423301) | — | Free | Business |
| [Soneya Express](https://appshunter.io/ios/app/soneya-express/id6445837534) | — | Free | Business |
| [F-Support](https://appshunter.io/ios/app/f-support/id6670606203) | — | Free | Business |

## More apps by Jerome Kaegi

- [Live Chat 3](https://appshunter.io/ios/app/live-chat-3/id1229573974)
- [SkyTrackPro](https://appshunter.io/ios/app/skytrackpro/id6756193792)

All apps by Jerome Kaegi: https://appshunter.io/developer/957331657

## Related topics

[helpdesk 3](https://appshunter.io/ios/topics/helpdesk-3)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-06.*