# HelpIT - IT Support — AI + Human On-Demand Tech Help

> On-demand AI and human IT support for devices and networks. (iPhone/iPad app by HelpIT, INC.)

- Source: https://appshunter.io/ios/app/helpit-it-support/id6759510062 (this page in markdown: same URL + `.md`)
- Developer: [HelpIT, INC](https://appshunter.io/developer/1623644556)
- Category: Business, Utilities
- Price: $19.99 with in-app purchases
- Rating: 5.00/5 from 1 App Store ratings
- Age rating: 4+
- Requires: iOS 15.1 · 71 MB
- Languages: English
- Released: 2026-03-13
- Data updated: 2026-06-19
- Monetization: subscription
- User reviews in markdown: https://appshunter.io/ios/app/helpit-it-support/id6759510062/reviews.md

## What is HelpIT?

HelpIT is the #1 AI + Human On-Demand IT support app. Get instant AI-powered troubleshooting for your devices, or book a certified technician to come to your home or office.

KEY FEATURES:
• AI Diagnostic — Describe your tech issue and get step-by-step solutions instantly
• On-Site Tech Visits — Book verified technicians for home or office IT support
• Live Chat — Message your assigned technician in real time
• Service Booking — Choose from services like computer setup, printer troubleshooting, virus removal, network setup, and more
• Appointment Management — Track upcoming and completed service visits
• Secure Identity Verification — Verify your technician's identity when they arrive with a unique confirmation code

SUBSCRIPTION:
HelpIT Membership gives you unlimited AI diagnostics, access to certified technicians for on-site visits, priority support with live chat, and real-time ticket tracking. Choose monthly or annual billing. All plans include a 3-day free trial.

Payment will be charged to your Apple ID account at confirmation of purchase. Subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period. You can manage and cancel your subscriptions by going to your account settings on the App Store after purchase.

Terms of Service: https://helpitinc.com/terms
Privacy Policy: https://helpitinc.com/privacy

## Key features

- AI diagnostic troubleshooting
- On-site technician booking
- Live chat with technicians
- Service booking for various tech issues
- Appointment management
- Secure technician identity verification

## Pricing and in-app purchases

Base price: $19.99.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| HelpIT Monthly Membership | $19.99 | per month |
| HelpIT Annual Membership | $199.99 | per year |



## Frequently asked questions about HelpIT

### What is HelpIT?

HelpIT is an on-demand IT support application that provides both AI-powered diagnostics and access to certified human technicians for home or office visits. It offers services like computer setup, virus removal, and network troubleshooting.

### How does the AI diagnostic feature work in HelpIT?

You can describe your tech issue to the AI, and it will provide instant, step-by-step solutions. This feature is available unlimited for HelpIT members.

### Can I book a technician to come to my location with HelpIT?

Yes, HelpIT allows you to book verified technicians for on-site visits to your home or office for various IT support needs.

### What kind of services can I book through HelpIT?

Services include computer setup, printer troubleshooting, virus removal, network setup, and more. You can manage all your bookings and track appointments within the app.

### How does the HelpIT subscription work?

HelpIT Membership offers unlimited AI diagnostics, access to certified technicians, priority live chat support, and real-time ticket tracking. You can choose monthly or annual billing, and all plans include a 3-day free trial.

### How do I manage or cancel my HelpIT subscription?

You can manage and cancel your subscriptions by going to your account settings on the App Store after purchase. Auto-renewal can be turned off at least 24 hours before the end of the current period.

### Is HelpIT available on multiple devices?

Yes, HelpIT is supported on iPhone, iPad, and iPod, making it accessible across various Apple devices.

### How often is HelpIT updated?

The latest version of HelpIT is 2.0.0, and it was last updated on May 3, 2026, indicating active development and regular updates.

## Version history (last 4 releases)

### 2.0.0 — 2026-05-03

General bug fixes and stability improvements

### 1.2 — 2026-03-23

Introducing HelpIT Membership — get unlimited AI diagnostics and book certified technicians for on-site support. Includes a 3-day free trial!

### 1.1 — 2026-03-17

Customer dashboard has been update with a new look.

### 1.0 — 2026-03-13

No release notes.

## More apps by HelpIT, INC

- [HelpIT Tech Portal](https://appshunter.io/ios/app/helpit-tech-portal/id6759764567)

All apps by HelpIT, INC: https://appshunter.io/developer/1623644556

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-19.*