# Helpling Middle East — Book Cleaning Services > Online marketplace for booking insured domestic cleaners in the UAE. (iPhone/iPad app by Helpling GmbH.) - Source: https://appshunter.io/ios/app/helpling-middle-east/id1148594917 (this page in markdown: same URL + `.md`) - Developer: [Helpling GmbH](https://appshunter.io/developer/899625590) - Category: Shopping, Lifestyle - Price: Free - Rating: 3.50/5 from 15 App Store ratings · 46 written reviews indexed - Age rating: 4+ - Requires: iOS 10.0 · 78 MB - Languages: American English - Released: 2016-09-22 - Data updated: 2026-08-15 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/helpling-middle-east/id1148594917/reviews.md ## What is Helpling Middle East? Helpling is the innovative online marketplace to connect you with experienced and insured domestic cleaners in United Arab Emirates. With our app, you can find and book trusted, fully insured house cleaners in your area and conveniently manage your bookings. Simply create a profile or use your existing Helpling customer details to access the app. [Features] *Convenient booking process:* To make a new booking, just tell us when and how often you need your cleaner and we’ll match you with vetted and insured cleaners available for your appointment/s. *Manage your bookings:* See all your upcoming bookings in a calendar view and make a change or cancellation if required. You can also find information about your previous bookings, including invoices. *Secure online payments:* Pay securely with any major credit card. You’ll receive your electronic invoice after the payment has been processed. [How to Book] - Download the Helpling Middle East app on your smartphone - Create an account and enter your personal details - Choose your favorite time of day, the additional services and the method of payment - Relax and enjoy your free time, leave the work to us! For more information please visit https://www.helpling.ae or contact us via email: apps@helpling.com. ## Key features - Find and book vetted cleaners - Manage bookings and cancellations - View past bookings and invoices - Secure online credit card payments - Convenient booking process ## Recent user reviews (10 of 46) All indexed reviews: https://appshunter.io/ios/app/helpling-middle-east/id1148594917/reviews.md ### 1/5 — Poor Unprofessional company but maids ate good *2025-01-13, version 3.1.0* While the cleaning services were decent but the company overcharge, does not apply the discount codes and totally unreachable on their call center and very poor almost non responsive to whatsapp. The app is just an interface to book nothing else. Poor rating for the company admin nit the cleaning services. ### 1/5 — Very bad company *2024-05-23, version 3.1.0* The maids are good and they have nothing to do with this. But this company is abusing them and on top of that the service they provide is not good. Always late, lying to their customers and their customer service does not understand the requested changes so I end up being billed for services that never happened. Not recommended at all! ### 1/5 — WORST SERVICE PROVIDER IN THE UAE *2023-09-20, version 3.1.0* I cannot begin to describe how bad they are, they will come back and ask for a second chance every time. And then proceed to do something even worse! From changing my REGULAR maid almost every 2 weeks because their maids keep running away from them, to having missing things from my apartment with no explanation, to charging you for cleanings they promised are “free” and finally to confirming 100% this maid will be a regular and then sending someone else without even giving you a heads up. If you want constant anxiety and fighting with a call center everyday then Helpling is for you! ### 1/5 — Crashing App *2023-08-04, version 3.1.0* It’s been over a month the app is crashing and can’t book anymore. ### 1/5 — DONT WASTE YOUR TIME!!!! FIND ANOTHER APP *2023-07-16, version 3.1.0* they use third party companies and some of them are not qualified, and their work is not neat!! moreover I filed a theft complaint and they tried to silence me with 5% discount and a better cleaner in the next booking yet they still failed to apply that action. They have a Sever miscommunication issue with their third parties and they totally ignore your notes!! .. I wasted paying money for extra hours for ironing only and eventually they ended bringing me cleaners that are not good with it!! I filed this issue so many times but I always get responded with “ we can bring a better one next time” ULTIMATE FAILURE and I deleted the app since they wasted so much time and money for me. ### 1/5 — A joke! *2023-02-02, version 3.1.0* The maid broke a very expensive one of a kind piece of ceramics and left it on the floor for me to come home and find it. When I contacted Helpling they suggested to give me 30 DHS DISCOUNT on my next service.. speechless!! Just gross incompetence. Be ware. ### 5/5 — 👍🏼 *2022-11-08, version 3.1.0* 👍🏼 ### 1/5 — Faulty app *2022-06-05, version 3.1.0* The app doesn’t work, everything has to be done through WhatsApp with customer service ### 5/5 — Cleaner *2022-05-25, version 3.1.0* The cleaner I have is amazing and excellent in her job. I am happy with the best services from Cleanling. ### 5/5 — TopNotch! *2022-02-21, version 3.1.0* I have tried many cleaning companies but always turn back to Helpling! They have excellent cleaners, and it is always nice to know you will come home to a neat and clean home. They always go above and beyond what is expected. Highly Recommend! 😀 ## Frequently asked questions about Helpling Middle East ### What does Helpling Middle East do? Helpling Middle East is an online marketplace that connects users with experienced and insured domestic cleaners in the United Arab Emirates. The app allows you to find, book, and manage cleaning services conveniently. ### How do I book a cleaner? To book a cleaner, download the app, create an account, and specify your preferred time, additional services, and payment method. The app will then match you with available, vetted, and insured cleaners for your appointment. ### Is Helpling Middle East free to use? The Helpling Middle East app is free to download and use. The cost of cleaning services will be detailed during the booking process, and payments are handled securely online. ### What information can I find about my bookings? You can view all your upcoming bookings in a calendar format, make changes or cancellations, and access information about your previous bookings, including invoices. This helps you keep track of your cleaning history and payments. ### What are the payment methods accepted? The app accepts secure online payments using any major credit card. After your payment is processed, you will receive an electronic invoice for your records. ## Version history (last 5 releases) ### 3.1.0 — 2019-09-13 We have redesigned the dashboard to provide our customers the best possible experience. ### 2.0.1 — 2018-09-06 Small improvements for a better user experience ### 2.0.0 — 2018-08-27 Hi! We completely redesigned our app and will keep adding new features based on your feedback! Also, we made improvements under the hood to make sure you are not facing any problems! We will keep improving our app, so download the latest version to enjoy new functionalities. ### 1.1.5 — 2018-04-18 Minor bug fixes ### 1.1.4 — 2018-02-14 Improved booking experience ## Apps similar to Helpling Middle East | App | Rating | Price | Category | | --- | --- | --- | --- | | [Next: Shop Fashion & Homeware](https://appshunter.io/ios/app/next-shop-fashion-and-homeware/id348364305) | 4.5 (12,088) | Free | Shopping | | [Spinneys Grocery Delivery](https://appshunter.io/ios/app/spinneys-grocery-delivery/id1518538261) | 2.7 (25) | Free | Shopping | | [noon Shopping, Food, Grocery](https://appshunter.io/ios/app/noon-shopping-food-grocery/id1269038866) | 4.5 (326,338) | Free | Shopping | | [H&M MENA - Shop Fashion Online](https://appshunter.io/ios/app/h-and-m-mena-shop-fashion-online/id1445040108) | 4.8 (1,030) | Free | Shopping | | [M&S - Fashion, Food & Homeware](https://appshunter.io/ios/app/m-and-s-fashion-food-and-homeware/id538410698) | 4.8 (3,733) | Free | Shopping | | [IKEA Saudi Arabia](https://appshunter.io/ios/app/ikea-saudi-arabia/id1222937099) | 4.5 (10,061) | Free | Shopping | ## More apps by Helpling GmbH - [Helpling Partner](https://appshunter.io/ios/app/helpling-partner/id1152910034) - [Helpling - Book Home Services](https://appshunter.io/ios/app/helpling-book-home-services/id1460802531) - [Helpling Connect](https://appshunter.io/ios/app/helpling-connect/id1616641157) All apps by Helpling GmbH: https://appshunter.io/developer/899625590 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*