# HELPme Admin — Anonymous inquiry management

> Mobile platform for administrators to manage student inquiries and provide support resources. (iPhone/iPad app by Lightspeed Solutions, LLC.)

- Source: https://appshunter.io/ios/app/helpme-admin/id1659059399 (this page in markdown: same URL + `.md`)
- Developer: [Lightspeed Solutions, LLC](https://appshunter.io/developer/367422071)
- Category: Productivity
- Price: Free
- Rating: 4.20/5 from 15 App Store ratings · 2 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 60 MB
- Languages: American English
- Released: 2022-12-30
- Data updated: 2026-07-19
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/helpme-admin/id1659059399/reviews.md

## What is HELPme Admin?

Delivered on a highly configurable mobile platform, HELPme provides support and resources to students, families, and staff using a healing-centered interface. The HELPme app trains all school users on the importance of asking for help, recognizing asking for help as a critical life skill, and providing a safe way to practice asking for and receiving help from one’s first interaction with the school. 

HELPme Provides 3 Ways to HELP based on the user’s level of trust.
 
1. Self-Help: Get Resources
2. Help from a Trained Crisis Counselor: Crisis Text Line
3. Help from your School or Community: Get Help

The HELPme Admin app allows authorized HELPme administrators to access and manage inquiries from their mobile devices. All of the inquiry management features of the desktop interface are available in the app:
- List inquiries by statusView details of an inquiry

- Chat via private messenger with inquiry reporters
- Update type, status, target, perpetrator, labels, actions taken
- Assign inquiries to people or groups
- Escalate inquiries
- Team communications

HELPme Admin remembers your login, so you don’t have to re-enter it every time you want to manage inquiries.

Stay informed with push notifications to your mobile device. New inquiries, new messages, and new assignments help you stay up to date on HELPme activity.

The built-in HELPme Messenger gives administrators handling inquiries direct communication with the people who sent in the reports.

Download the HELPme Admin app for free and use your existing administrator login.

## Key features

- Manage inquiries by status
- Chat via private messenger
- Update inquiry details
- Assign inquiries
- Escalate inquiries
- Team communications
- Push notifications

## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/helpme-admin/id1659059399/reviews.md

### 5/5 — Great interface.

*2024-12-02*

Easy interface to navigate through. This facilitates the management both anonymous reporting and live emergencies.

### 5/5 — School health monitoring

*2024-11-04*

Love how this app allows for monitoring both anonymous tips and live emergencies from STOPit notify in the same experience.  Home page design improved as well

## Frequently asked questions about HELPme Admin

### What is HELPme Admin used for?

HELPme Admin is a mobile application designed for authorized administrators to manage student inquiries and provide support resources. It allows for direct communication with students and efficient tracking of support requests.

### Can I use HELPme Admin on my computer?

While HELPme Admin is a mobile application, the inquiry management features are also available on a desktop interface. This app provides mobile access to those same features.

### How does HELPme Admin help students?

HELPme Admin supports students by providing a safe and accessible way to ask for help, access resources, and connect with trained crisis counselors or school staff. It promotes asking for help as a critical life skill.

### What kind of inquiries can administrators manage with HELPme Admin?

Administrators can manage a wide range of inquiries, including updating their status, type, and target, assigning them to relevant personnel, and escalating urgent cases. Direct chat communication with reporters is also available.

### Does HELPme Admin have ads?

No, HELPme Admin does not contain advertisements. The app is free to download and use with your existing administrator login.

### How often is HELPme Admin updated?

The latest version of HELPme Admin is 1.2, last updated on December 4, 2025. Updates typically include new features, bug fixes, and performance improvements to enhance user experience.

### What devices is HELPme Admin compatible with?

HELPme Admin is compatible with iPhone and iPod devices. It is designed for mobile use on these platforms.

### What is the age rating for HELPme Admin?

HELPme Admin has an age rating of 4+. This indicates it is suitable for users aged 4 and above, with content generally considered appropriate for young children.

## Version history (last 5 releases)

### 1.2 — 2025-12-04

This version includes improved user session management and updated policies.

### 1.1.6 — 2025-09-04

This version adds functions to adjust messaging preferences for selected accounts.

### 1.1.4 — 2024-08-28

Bug fixes and improvements

### 1.1.3 — 2024-06-28

Finally, two great products come together!  In this latest HELPme ARS Admin release we have provided a way for customers to also leverage and monitor their STOPit Notify emergency communication system.  This is the first step towards a unification of our platform and applications.  Now, if you use both products, you can report an emergency to internal responders and 911 straight from this HELPme Admin app.  You will also notice an emergency banner which will keep you aware of anything ongoing in your schools.  This powerful new functionality requires activation at the account level, so just let us know whenever you are ready!

### 1.1.2 — 2023-09-20

This version has updates for messaging detail information.

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## More apps by Lightspeed Solutions, LLC

- [STOPit App](https://appshunter.io/ios/app/stopit-app/id719179764)
- [Lightspeed Systems Web Filter](https://appshunter.io/ios/app/lightspeed-systems-web-filter/id1068240922)
- [Relay Smart Agent](https://appshunter.io/ios/app/relay-smart-agent/id1374371214)
- [Insight Agent](https://appshunter.io/ios/app/insight-agent/id1462970458)
- [STOPit Admin](https://appshunter.io/ios/app/stopit-admin/id1485896631)
- [STOPit Notify](https://appshunter.io/ios/app/stopit-notify/id1572511172)

All apps by Lightspeed Solutions, LLC: https://appshunter.io/developer/367422071

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-19.*