# HELPme - Support and Resources

> Organizational support and resource access app with crisis counseling and anonymous help requests. (iPhone/iPad app by Lightspeed Solutions, LLC.)

- Source: https://appshunter.io/ios/app/helpme-support-and-resources/id1600770922 (this page in markdown: same URL + `.md`)
- Developer: [Lightspeed Solutions, LLC](https://appshunter.io/developer/367422071)
- Category: Productivity, Reference
- Price: Free
- Rating: 3.96/5 from 23 App Store ratings · 4 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 61 MB
- Languages: English, French, Japanese, Spanish
- Released: 2022-02-16
- Data updated: 2026-06-11
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/helpme-support-and-resources/id1600770922/reviews.md

## What is HELPme?

HELPme makes it easy for schools and other organizations to give everybody access to support and resources. The three main access methods are:
• RESOURCES - customized information and help at your community, local, state, and national levels
• CRISIS TEXT LINE - reach out to trained crisis counselors via text
• ASK FOR HELP - an anonymous request service for your school or community. It includes a two-way Messenger to continue a conversation linked to the original request.

With this free mobile HELPme app, people have instant access to information and counselors when needed. Asking for help for themselves or others is just a tap away.

Administrators in an organization use a smart and easy central admin platform where they can review incidents, communicate securely via two-way messaging, and manage resources supplied through the app. They can also send broadcast messages to app users in the organization.

The HELPme app and central platform support private, secure, and anonymous access, and help create safe, smart places for people to live, work, and learn.

## Key features

- Customized community resources
- Crisis text line access
- Anonymous help request service
- Two-way secure messaging
- Central admin platform
- Broadcast message capability

## Recent user reviews (4 of 4)

All indexed reviews: https://appshunter.io/ios/app/helpme-support-and-resources/id1600770922/reviews.md

### 1/5 — Not helpful

*2025-04-23*

Didn’t help

### 5/5 — Helpful tools and resources.

*2024-12-02*

Theres a variety of resources that are provided to users and the app is very easy to navigate through. Schools should consider this app for their students, as it provides useful tools to assist with different kinds crises.

### 5/5 — Please consider for your school

*2024-11-26*

As someone who suffered with extreme child poverty, I encourage all education leaders to consider providing this app for your school and community. Most people want to help themselves and WILL if given the tools. This app makes it easier to access resources, crisis help, and to share critical safety information with schools. Highly recommend.

### 5/5 — Best anonymous reporting

*2024-11-04*

This is really the best anonymous reporting app for any school concerned about mental health challenges.

## Frequently asked questions about HELPme

### What kind of support does HELPme offer?

HELPme offers access to customized information and help at community, local, state, and national levels. It also provides a crisis text line for reaching trained counselors and an anonymous request service for help.

### Is HELPme free to use?

Yes, the HELPme app is completely free to download and use for individuals seeking support and resources.

### What devices does HELPme support?

HELPme is available on iPhone, iPad, and iPod devices, making it accessible to a wide range of Apple users.

### How often is HELPme updated?

The app was last updated on September 4, 2025, indicating active development and ongoing improvements to the platform.

### Can I use HELPme anonymously?

Yes, HELPme supports private, secure, and anonymous access, particularly for the 'Ask for Help' feature, which includes a two-way messenger linked to the original request.

### What features are available for administrators using HELPme?

Administrators can use a central platform to review incidents, communicate securely via two-way messaging, manage resources, and send broadcast messages to app users within their organization.

### What is the age rating for HELPme?

HELPme has an age rating of 4+, making it suitable for a broad audience of users.

### Does HELPme have ads?

No, the HELPme app does not contain advertisements, ensuring an uninterrupted user experience.

## Version history (last 5 releases)

### 2.0.4 — 2026-05-05

Enhanced Terms of Service review and acceptance; added more user information messages; updated options for crisis counseling connections. Minor upgrades for new devices.

### 2.0.3 — 2025-09-04

Updates to use the new home screen as the default. Changes made for latest operating system requirements.

### 2.0.2 — 2025-08-11

This version has an update to enhance the labels shown in the incident submission form.

### 2.0.0 — 2025-03-17

A new feature, Check-In Chat, is available for some customers. Along with this feature, there is an updated home screen view. Please check with your account manager to switch to this enhancement.

### 1.11.0 — 2024-05-05

This version handles newer messaging formats, more inquiry options, and operating system changes.

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## More apps by Lightspeed Solutions, LLC

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All apps by Lightspeed Solutions, LLC: https://appshunter.io/developer/367422071

## Related topics

[mnps helpme](https://appshunter.io/ios/topics/mnps-helpme) · [college resources](https://appshunter.io/ios/topics/college-resources) · [help me](https://appshunter.io/ios/topics/help-me)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*