# Hemah \| همه — نظافة منزلية وأكثر

> Home cleaning services with flexible hourly and monthly packages. (iPhone/iPad app by Musaned Al Mawarid.)

- Source: https://appshunter.io/ios/app/hemah/id1458269552 (this page in markdown: same URL + `.md`)
- Developer: [Musaned Al Mawarid](https://appshunter.io/developer/1458269551)
- Category: Utilities
- Price: Free
- Rating: 4.32/5 from 5,180 App Store ratings · 247 written reviews indexed
- Age rating: 9+
- Requires: iOS 15.6 · 77 MB
- Languages: Arabic, English
- Released: 2019-05-09
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/hemah/id1458269552/reviews.md

## What is Hemah | همه?

همه تقدم خدمات النظافة المنزلية بباقات متنوعة وأسعار منافسة بنظام الساعة والشهر مع حرصها على رفع الجودة بكافة السبل الممكنة.

## Key features

- Home cleaning services
- Hourly packages
- Monthly packages
- Competitive pricing
- High quality standards

## What do users think of Hemah | همه?

Overall sentiment: neutral

**Pros**

- 👍 Reliable and professional service
- 🧹 Skilled and hardworking cleaners
- ⏱️ Punctual and on-time
- 🌟 Excellent overall experience

**Cons**

- 🔍 Lack of flexibility in selecting cleaners
- 📞 Poor communication with drivers
- 🕰️ Inconsistent arrival times
- 🤔 Unsatisfactory handling of complaints

**Commonly reported bugs**

- Login issues and invalid credentials
- Unavailability of cleaners despite bookings
- Incorrect billing and refund problems

**Most requested features**

- Allow selection of specific cleaners
- Improve communication with drivers
- Provide more accurate arrival time estimates
- Enhance customer service and complaint resolution

## Recent user reviews (10 of 247)

All indexed reviews: https://appshunter.io/ios/app/hemah/id1458269552/reviews.md

### 1/5 — Worst experience and customer service

*2026-08-07, version 3.2.0*

حرمية فلوس

### 1/5 — Never again

*2026-08-02, version 3.2.0*

Bad customer experience, if I could give them zero star rating that’s more than they deserve.


An update even when they say here to contact them “ they don’t solve anything “ still the WORST CUSTOMER SERVICE EVER  I find most are complaining about the service and the money. I found other applications that hovered better policies and customer service.

### 5/5 — العزيزية

*2026-07-29, version 3.2.0*

A worker, I think her name was Elza, came to my place. She was absolutely wonderful. She did her job perfectly. I hope she'll come again when I order from you. Thank you to her and to you

### 1/5 — الرياض

*2026-07-28, version 3.2.0*

لا يسمح لي باختيار العامله وتم خصم من المبلغ اللي فالحساب وانا عميل من شهور معكم

### 1/5 — غير متعاونين في الشكاوي ، هذي المره الثانيه اتعامل معهم في شكاوي وسيئين جداً خدمه العملاء

*2026-07-25, version 3.2.0*

الشغالات بطيئات مره

### 1/5 — اكثر شركة فاشلة

*2026-07-22, version 3.2.0*

انخدعت بعرض غير واضح وطويل المدى، لا يوجد تجاوب من الدعم في اي قناة، يتحججون بسياسات غير ظاهره، الحساب غير قابل للحذف، يجبرونك على رصيد مسترد للتطبيق حتى لو كان الخطأ منهم.. نصيحة تعامل مع شركات معروفة واحترافية

### 1/5 — Can’t be worst

*2026-07-17, version 3.2.0*

When you wake up and see your house is dirty, do yourself a favor: do not call Hemah. Call literally anyone else.

This was one of the worst service experiences I have ever had. The application is terrible, the booking times are unclear, and the working hours are not displayed correctly.

To top it all off, they arrived at 7:30 a.m. on a Friday for a cleaning appointment. I had booked the service for a friend who was not answering at that moment. Instead of handling the situation professionally, the driver repeatedly told me, “Cancel, cancel, cancel,” while one of the company’s employees was shouting at me through WhatsApp.

The entire experience was disorganized, stressful, and completely unprofessional. I would never use this application again, and I strongly recommend choosing another cleaning company.

### 1/5 — لماذا يفعل ايقونة الالغاء اذا كان البلغ غير مسترد ؟؟!

*2026-07-14, version 3.2.0*

تم انشاء عقد بالساعه ثم تم الالغاء ولم يم اعادة المبلغ في المحفظه ولم يتم التنبيه اثناء العقد بالن المبلغ غير مسترد ولماذا يفعل ايقونة الالغاء اذا كان البلغ غير مسترد ؟؟!

### 4/5 — Good but

*2026-07-04, version 3.2.0*

I really hate how all the girls from all the applications think it’s ok to just things inside random drawers or any case or bag and that’s without organization or that it’s ok to just leave the cleaning products laying around without keeping them back in place properly or that sometimes they are so careless that they break stuff

### 1/5 — Terrible service, property damage, and unfair cancellation fees

*2026-06-30, version 3.2.0*

Extremely disappointed with my experience. The staff provided lacked the necessary skills for the job and required constant supervision. During their service, my dishwasher was severely damaged. When I reached out to customer service, I found them unhelpful, as they repeatedly deferred my concerns rather than offering a resolution. To make matters worse, upon cancellation, the company deducted 25% of the contract value. Also, when transferring the rest of the money they took also all the rewards. Based on my experience, I cannot recommend this company.

## Frequently asked questions about Hemah | همه

### What services does this app provide?

The app provides a range of home cleaning services. These services are offered in various packages designed to meet different needs, including options for hourly and monthly bookings.

### What are the pricing options?

The app offers competitive pricing for its cleaning services. Customers can choose between hourly rates or monthly packages, providing flexibility to suit their budget and cleaning requirements.

### How does the app ensure quality?

The app is committed to maintaining high quality standards in all its cleaning services. This focus on quality is a core principle of their service delivery.

### What kind of cleaning packages are available?

The app offers diverse home cleaning packages. These include options for booking services on an hourly basis or through monthly subscriptions, catering to different user preferences.

## Version history (last 5 releases)

### 3.2.0 — 2026-04-28

إضافة تحسينات

### 3.1.8 — 2025-09-04

- تحسين أداء التطبيق

### 3.1.7 — 2025-06-01

- تحسين أداء التطبيق

### 3.1.6 — 2025-04-08

- تحسين أداء التطبيق

### 3.1.3 — 2025-04-07

- Improve application performance

## Apps similar to Hemah | همه

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Jawwy جوّي](https://appshunter.io/ios/app/jawwy/id1670373086) | 4.2 (4,051) | Free | Utilities |
| [Yaqoot ياقوت](https://appshunter.io/ios/app/yaqoot/id1393945933) | 4.3 (4,214) | Free | Utilities |
| [سبل أون لاين \| SPL Online](https://appshunter.io/ios/app/spl-online/id494312967) | 2.0 (284) | Free | Utilities |
| [Saudi Energy](https://appshunter.io/ios/app/saudi-energy/id1502975624) | 4.7 (12,541) | Free | Utilities |
| [المياه الوطنية](https://appshunter.io/ios/app/id1276136527) | 4.5 (1,125) | Free | Utilities |
| [كلنا أمن](https://appshunter.io/ios/app/id1085635249) | 3.8 (679) | Free | Utilities |

## More apps by Musaned Al Mawarid

- [Mawaridi](https://appshunter.io/ios/app/mawaridi/id6446811677)
- [Mawarid Partner](https://appshunter.io/ios/app/mawarid-partner/id6449190335)
- [همه تك \| Hemahtech](https://appshunter.io/ios/app/hemahtech/id6476099507)

All apps by Musaned Al Mawarid: https://appshunter.io/developer/1458269551

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*