# Hennepin County Library — user reviews

> 13 indexed App Store user reviews of Hennepin County Library by Hennepin County, rated 3.14/5 from 22 ratings.

- Source: https://appshunter.io/ios/app/hennepin-county-library/id6478029916/reviews
- App overview in markdown: https://appshunter.io/ios/app/hennepin-county-library/id6478029916.md
- Rating breakdown: 5★ 7 · 4★ 4 · 3★ 3 · 2★ 0 · 1★ 8

## Most critical reviews (10 lowest-rated)

### 1/5 — New version doesn’t work

*2026-03-25*

No longer able to use the app since the recent update. I’ve been using the website now. Please fix the app!

### 1/5 — Update is bad

*2026-03-25*

After the update the app is no longer working for me. Makes me log in every time and then kicks me back out again. Not useful at all! Please fix it…we need to request more books over here. 💗

### 1/5 — Disappointed

*2026-03-24*

Have to log back in every time I leave the app and it no longer has my card barcode. What is going on? Please fix this.

### 1/5 — Serious Bug

*2026-03-23*

I had no issues until the recent update. Now I can’t even log in. Keeps kicking back to the log in page.

### 1/5 — Login not working

*2026-03-22*

After the latest update the login process is broken. It keeps reverting to the login screen after entering UN and Password.

### 1/5 — New version broke a great app

*2026-03-21*

This app was great. It allowed me to find library information quickly and kept my library card so I did not have to carry it. This latest update broke the app and I have to log in EVERY TIME I go to the app, even if I clicked to another app and come back. It also no longer remembers my library card and tells me I cannot switch between them (?). Cannot recommend this app any longer until this is fixed, totally unusable.

### 1/5 — Terrible update!

*2026-03-20*

Whatever they did to the update it doesn’t work anymore. You click login; use a saved password and it just goes back to the login screen. So can’t login. Frustrating

### 3/5 — Good but has a bug

*2025-07-18*

I really like the app, but the My Borrowing page is usually inaccurate. For instance, I have 4 books checked out, but the app says 6. It says I have 1 book Ready, but I don’t. I have to close and reopen the app to get it to refresh. Not being able to trust this page to be accurate is annoying. Fix that and I’ll give it 5 stars.

### 3/5 — Needs dark mode

*2025-05-29*

Same as the website, needs dark mode, way too hard to look at.

### 4/5 — Current version with bugs

*2026-03-22*

I used to love this app but now it is automatically logging me out, since I did the last update.

## Most praised reviews (3 highest-rated)

### 5/5 — Love the barcode search feature!

*2024-12-14*

So easy now to put books on hold when I am at a bookstore. I just scan the book’s barcode with my camera in the app, and click the hold button - done!

### 4/5 — Latest update broke the app

*2026-03-20*

Doesn't let me past the login screen no matter how many times I enter my credentials.

### 4/5 — Useful app

*2025-06-24*

This is a useful app that could use a couple of minor tweaks.  “My borrowing” should be the landing page, and the account settings should include the hold pickup number.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-22.*