# Henrico County Public Library — user reviews

> 9 indexed App Store user reviews of Henrico County Public Library by Henrico County Public Library, rated 4.00/5 from 12 ratings.

- Source: https://appshunter.io/ios/app/henrico-county-public-library/id485135602/reviews
- App overview in markdown: https://appshunter.io/ios/app/henrico-county-public-library/id485135602.md
- Rating breakdown: 5★ 5 · 4★ 3 · 3★ 3 · 2★ 1 · 1★ 0

## Most critical reviews (9 lowest-rated)

### 2/5 — Branch Events

*2012-07-14*

When bringing up Branch Events, no matter which Branch is selected, events for the Dumbarton Library are what is displayed.  Don't know if this is just a glitch today or an on-going problem.  Definitely a must-fix problem.

### 3/5 — -

*2024-10-04*

The app allows me to monitor my account, when materials are due and watch my holds. I wish the app would show when materials are available for pick up.

### 3/5 — Won't load

*2013-02-07*

Whenever I log in to my account, it will not load.  Also, optimize this app for iPhone 5!

### 3/5 — Please improve

*2012-01-29*

I have found myself using this more than I expected . . . .it is faster to get to than the browser website.  But im still pretty frustrated
*It needs advanced search options - cant limit by library, by reading level.  
*Needs to do a better job of using real estate.  I don't want to be reading something wrapped 6 times in the sidebar when most of the screen is wasted on a logo
*work on the visual presentation (usually a priority on ipad apps).  There are no images of book covers.  The formatting for the book listings is barely readable.  Pay someone who knows something about layouts!

I homeschool and use the library all the time,I know you guys can do better than this

### 4/5 — Not quite the most useful app

*2013-09-21*

The My Account feature doesn't go far enough. It tells me I have one item to pick up, but I can't see what it is. It will only let me cancel the hold.

### 4/5 — Handy but slow app; please remember the library card number!

*2013-04-29*

I love that this app exists, I find it so much easier to monitor the many children's books we take out. 

It would be great if the app would remember the library card number instead of having us enter it every time.

### 4/5 — A decent app

*2012-01-22*

I like the my account feature and the fact that I can place holds through my smartphone.  The catalog search feature can be improved but guess its going to evolve

### 5/5 — Very convenient

*2012-05-23*

Love this app! My favorite features (besides being able to search, place on hold, and renew from my phone) are that catalog results possibilities start showing below the search box as soon as I start typing, and that my checkouts are listed with soonest due first

### 5/5 — Great

*2012-01-11*

Looks like a very helpful app.  I like being able to access the catalog, programs and hours this way.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*