# HEOS — user reviews > 881 indexed App Store user reviews of HEOS by D&M Holdings, rated 4.40/5 from 26,864 ratings. - Source: https://appshunter.io/ios/app/heos/id843129434/reviews - App overview in markdown: https://appshunter.io/ios/app/heos/id843129434.md - Rating breakdown: 5★ 19,866 · 4★ 2,907 · 3★ 1,120 · 2★ 787 · 1★ 2,184 ## What do users think of HEOS? Overall sentiment: negative **Pros** - 🚀 Excellent sound quality - 🔒 Robust wireless connectivity - 👍 Convenient app control - 💡 Integrates with various music services **Cons** - 🐛 Buggy and unstable app - 👎 Poor user interface and navigation - 🔌 Connectivity issues and frequent disconnects - 💤 Slow app performance and loading times **Commonly reported bugs** - App crashes and freezes frequently - Speakers randomly disappear from the network - Volume controls are inconsistent and unreliable - Sync issues between grouped speakers **Most requested features** - Add support for Apple Music - Improve playlist management and queue functionality - Provide better customization options for rooms and speakers - Implement a more intuitive and user-friendly app design ## Newest reviews (19 of 881) ### 2/5 — Semi-Functional, Limited Support *2026-09-06, version 3.139.250* Just got this app installed and am running two zones. The guy who set it all up put our living room and patio zones in one group. The tutorials state that I can have ungrouped zones to play different music in different zones. The video shows how to group and ungroup zones by pinching and pulling together or separating. This does not work on my iPhone 16. This is very frustrating, there is a tips section but no FAQs, and limited support options. ### 2/5 — Disappointing Tech Needs Help *2026-09-03, version 3.139.250* Very very buggy software that has constant difficulty connecting to speakers, adjusting volume, and interfacing with music providers, especially SoundCloud. We love our new Denon speakers but they’ve got to get a better development team on improving this app. Hopefully we can write a better review later . . . ### 2/5 — Stereo pair with Mesh Wifi doesn’t work *2026-08-29, version 3.139.250* I bought two speakers specifically for one room. The wifi network has a wifi extender. The speakers refuse to stay connected to the same Wifi router. The room grouping doesn’t work unless they’re connected to the same physical router. Only one speaker will play. If i do connect both to the same device, it will drop and reconnect and destroy the group. ### 3/5 — Two systems very slow response on my iPhone *2026-08-29, version 3.139.250* I try so hard to work with the system and I have so many struggles with my iPhone and getting it to act going round and round through different screens just to turn on some music and play it. Why can’t this be fixed? ### 3/5 — Major drawback for me - missing sorting options *2026-08-21, version 3.139.250* The app is ok for what it does, but for my use case it’s missing an important functionality. In file browser it sorts tracks by track name by default with no option to change the sorting. My compilation track files are already arranged in a specific order in folders so it’s really annoying to see that the app believes that it knows better than me in what order they should be played back and doesn’t give me an option to select the order by original file name. Another improvement would be to use alphabet navigation in all lists - artist, track, album and genre. Now it’s only available in file browser. Also, please add playback controls to the lock screen - it’s really annoying to have to unlock the phone, open the app and only then pause/resume playback or skip the track ### 4/5 — Buggy on my iPad *2026-08-17, version 3.139.250* Hoping this update fixes many of them, has only been working fairly well on my iPhone, crossing my fingers. ### 4/5 — 请加入播放时的快进快退功能 *2026-08-16, version 3.139.250* 操作像YouTube那样双击就行 ### 4/5 — Denon amp *2026-08-13, version 3.139.250* Works well ### 3/5 — Update hasn’t worked *2026-08-11, version 3.139.250* Since the update, six days ago, my Denon radio won’t let me control the music. When I select a station it shows the radio and Power Off below it. We can’t control the volume or anything else. ### 2/5 — Poor recent update *2026-08-09* After installing the recent updates for my Denon DRA900H, there's a lag (with click sounds) before the streaming begins. Currently on v. 3.139.173 ### 1/5 — Horrible app *2026-08-05, version 3.139.250* Heos must be one of the worst apps I have to use. It is horribly laid out, unresponsive and could be fixed so easily! ### 4/5 — Great but.. *2026-08-04, version 3.115.361* Great app, but recently the volume rocker no longer controls or effects zone 2 like it used to. If I increased the volume on my iPhone or iPad with the volume rocker, it would increase the volume in both zones of my AVR. That is no longer true for whatever reason. Would love to see this issue resolved. ### 2/5 — Not Happy *2026-08-03, version 3.115.361* The recent update changed the way you have to turn on zones and adjust the volume for a Denon AVR. I use to be able to turn on Zone 2 right from the ROOMS Menu, and volume was controllable as well. Now it doesn’t show that room, only the AVR Main Room. What happened? ### 3/5 — Buggy and inconsistent with Apple *2026-08-02, version 3.115.361* I can live with a basic and very dated user interface but it’s inability to provide seamless Apple Music playback is inexcusable ### 4/5 — App options *2026-07-26, version 3.115.361* It’s a bummer that there is no Apple Watch app option like Apple Music and many other music apps. Can this be added as this is how I control most of my app? ### 2/5 — Not easy to work with *2026-07-19, version 3.115.361* No multi track selection options. You either add tracks to playlists one at a tedious time or all of them. Poor hierarchical logic system forces you into many clicks. This system doesn’t handle metadata and cover art well being very inconsistent with its performance. ### 1/5 — Balance *2026-07-18, version 3.115.361* Extremely difficult to balance the sound from one speaker to others to keep the volume flat throughout the rooms. Easier to just use Bluetooth instead of the HEOS app entirely no advantage but an irritation ### 1/5 — Useless *2026-07-15, version 3.115.361* Completely useless app as I can more easily stream music to my Denon without it. ### 1/5 — JK *2026-07-15, version 3.115.361* Awful awful. Used to work well. Now it streams radio in blotches and refuses to stream my spotify ## Most critical reviews (10 lowest-rated) ### 1/5 — HEOS it’s old and tired *2026-09-06, version 3.139.250* This app is old and tired. It is sloppily written and very buggy. They obviously wrote it to compete with Sonos and did the minimum to say they have an app. It looks like they outsourced it and never invested another penny to keep it relevant. Most of these hardware makers are terrible at app development. Writing good software now, especially with AI, is so simple. They need to hire on young developer with expertise in AI, and do it right. I could have it done in 30 days. ### 1/5 — Making me create an account and verify for a speaker app? *2026-09-02, version 3.139.250* Who do yall think you are? This is a speaker app why is there so much friction ### 1/5 — heos or marantz app *2026-08-29, version 3.139.250* horrible app needs delete and redone ### 1/5 — Terribl *2026-08-27, version 3.139.250* Terrible. After registering account it wasn’t accepted at login prompt. Wasted an hour trying to correct. Then doesn’t accept my Sirius login. ### 1/5 — Blue tooth issue *2026-08-23, version 3.139.250* Can’t connect to pc and iPhone via Bluetooth ### 1/5 — Hard to navigate *2026-08-23, version 3.139.250* This app is a pain to navigate, works when you finally can find what you need to do. Should be easier to use. ### 1/5 — VERY unstable *2026-08-22, version 3.139.250* The planets have to all be in alignment for this dodgy app to work properly. Cant use it today it seems, I miss Yamaha MusicCast. Worked perfectly. ### 1/5 — Always gets disconnected *2026-08-14, version 3.139.250* Have all of denons wireless products, do not ever get it thise either. App can never hold a stable connection and have to go through the hells of setup again. Changing from auto to manual does nothing, just jank SW from app and the devices itself. ### 1/5 — Omg *2026-08-11, version 3.139.250* Can hardly type in the app, but luckily in the rating it’s easy to type because it is just using the iOS. In your app it would be easier to use a pencil. ### 1/5 — Obtrusive middle man app *2026-08-06, version 3.139.250* They can’t just add Bluetooth. They have to have you make an account and sign up for Heos. Then you have to link your apps. Then it doesn’t work with any of them. For a normal user of a denon receiver this app is confusing and overreaching. Imagine your friend wants to play something off their phone. Nope. Download and sign up. Then search for the receiver. Try a couple times. Then maybe it’ll work if you’re lucky. Impressively bad. ## Most praised reviews (10 highest-rated) ### 5/5 — Extraordinary app *2026-07-28* App is designed very well for denon and marantz and very smooth easy and all the major app is available in the app ### 5/5 — Une première *2026-06-14, version 3.115.361* Très belle expérience ### 5/5 — music, nothing more inspiring! *2026-05-25, version 3.115.361* HEOS is easy to use. The only thing I haven’t found is to delete what you don’t like. ### 5/5 — Smooth aggregator *2026-05-22, version 3.115.361* I’m frustrated with the smartphone app that my streaming service provides. This aggregator works much better. ### 5/5 — Nice *2026-04-26, version 3.115.361* Great ### 5/5 — 毎日使っています *2026-04-08* Marantz MODEL 60n を購入して初めてHEOSを使っています。 レコードをメインで聴きたかったので、ストリーミングはおまけ程度に考えていたのですが、今ではHEOSを毎日使っているくらい重宝しています。 元々AmazonMusicを使っていたので、プレイリストもそのまま高音質で聴けますし、おすすめ機能を使いたかったら、一旦AmazonアプリからAirPlayで繋いでいます。 操作性が若干理系というか、痒いところに手が届かない感があります。 ・YT,IG,Xなどで使い方動画が見れるように ・プレイリストのジャケットを手作業で変更できるように ・各アプリのプレイリストをそのままHEOSのリストに移行できるように ・おすすめの曲や他の方のプレイリストを見れるように などして頂けると嬉しいです。 でも、それができない、硬派なかんじも好きです。 ### 5/5 — Marantz 30n *2026-03-28, version 3.115.352* Quite happy with the HEOS streaming service, despite all the negative reviews I read. A dedicated streamer could be better but so far happy with HEOS. ### 5/5 — Haters will always hate *2026-03-26, version 3.115.352* I quite like the App. It’s intuitive and works perfectly with my Denon DRA-900H. I’m loving it. It’s simple and easy to use. Not sure what the rest of the numpties are carrying on about. ### 5/5 — Pretty Helpful *2026-03-21, version 3.115.301* Use it for my main Marantz, but extremely helpful when wanting to use Zone 2 or 3 ### 5/5 — Excellent *2026-03-03, version 3.115.290* I’ve been using Denon HEOS for a few years and I’ve seen the improvements continually be pushed out to improve the app’s performance and functionality. I am extremely happy with HEOS and I have speakers throughout my house. The functionality of the app has continually improved over the 3 years I’ve been an user and it is absolutely a fantastic way to control music in one or more rooms. I’m very pleased and highly recommend this to my friends and family. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*