# Hepha — Hepha E-Bike App

> E-bike companion app for ride tracking, motor customization, and system updates. (iPhone/iPad app by HEPHA GmbH.)

- Source: https://appshunter.io/ios/app/hepha/id1622732474 (this page in markdown: same URL + `.md`)
- Developer: [HEPHA GmbH](https://appshunter.io/developer/1622732476)
- Category: Utilities, Sports
- Price: Free
- Rating: 4.00/5 from 2 App Store ratings · 1 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 99 MB
- Languages: American English
- Released: 2022-07-17
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/hepha/id1622732474/reviews.md

## What is Hepha?

Unlock the full potential of your E-Bike with the Hepha app. Stay tuned for frequent updates, as we continuously introduce new features designed to enhance your riding experience like never before.

Our app features include:

1. Record your rides in detail

Link the display and App through Bluetooth. Record your riding data on the App, which allows you to better adjust your riding plan.

2. Adjust motor settings with ease

Customize your motor support level to create your personalized e-power assistant in the HEPHA app. No technical knowledge needed. Just use the slider to set your preferences, transfer the values to your e-bike, and you're good to go! Easily adjust other system settings through the app for added convenience.

3. Stay ahead: upgrade for seamless performance! 

Get the latest upgrades for your HEPHA E-Bike, including app, motor, battery, and display updates. Enjoy enhanced service and riding experiences every step of the way.

4. Professional customer support

Need assistance? Whether you encounter an issue or come across an error code, the app is here to lend a hand. Easily diagnose, troubleshoot, and swiftly find a solution to get you back on track.

5. One stop for all your HEPHA E-Bikes

Easily connect and manage multiple HEPHA E-Bikes within a single app and account. Set one of them as your primary E-Bike for seamless control and organization.

Easily locate us through the following platforms:

Official Website: https://hepha.com/
Instagram: https://www.instagram.com/hephaebike
Facebook: https://www.facebook.com/hephaebike
Youtube: https://www.youtube.com/@hephae-bike
Contact Email: service@hepha.com

## Key features

- Record detailed ride data
- Customize motor support levels
- Adjust system settings
- Receive firmware upgrades
- Access professional customer support
- Manage multiple e-bikes

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/hepha/id1622732474/reviews.md

### 4/5 — Good app but

*2026-02-06*

Ever since February update, the rides aren’t syncing anymore. The app shows “connected”, but the sync never happens.

## Frequently asked questions about Hepha

### What can Hepha do for my e-bike?

Hepha allows you to record your rides, customize motor support levels, and adjust system settings. It also provides firmware updates for your e-bike's motor, battery, and display, ensuring seamless performance.

### How do I connect Hepha to my e-bike?

You can link the Hepha app to your e-bike's display via Bluetooth. This connection enables the app to record riding data and transfer customized settings to your bike.

### Can I manage multiple HEPHA E-Bikes with one account?

Yes, Hepha is designed to connect and manage multiple HEPHA E-Bikes within a single app and account. You can set one e-bike as your primary for easier control and organization.

### What kind of support does Hepha offer?

Hepha provides professional customer support to help you diagnose and troubleshoot any issues or error codes you encounter with your e-bike. This ensures you can quickly get back on track.

### How often is Hepha updated?

The app is designed for frequent updates, with new features continuously being introduced to enhance your riding experience. The latest version is 3.0.8, last updated on 2026-05-11.

### Is Hepha available on all devices?

Hepha is currently supported on iPhone and iPod devices. It is designed for users of HEPHA E-Bikes.

### What is the age rating for Hepha?

Hepha has an age rating of 4+, making it suitable for a wide range of users. The app is free to download and use.

### Does Hepha have ads?

No, Hepha does not contain advertisements. The app is completely free to download and use without any ad interruptions.

## Version history (last 5 releases)

### 3.1.0 — 2026-08-24

New: ErgoAdjust
- Adjust your e-bike for better ergonomics and a more comfortable ride.
- Enter your body measurements and follow the recommended settings using the printed scales on your bike.
- Available on compatible MY2026 City 7, City 8, Trekking 7 and Trekking 8 models with original HEPHA parts.

### 3.0.9 — 2026-07-03

Bluetooth connectivity improvements.
For P101C motor-equipped bikes: this version is required for all future display firmware updates, including the upcoming display firmware that adds ISTOS E-Dropper support.

### 3.0.8 — 2026-05-11

This update introduces WatchMode, HEPHA's theft deterrent system for compatible E-bikes. When activated, it helps protect your E-bike while parked by monitoring movement, showing warnings and keeping the drive system locked.

New Bike Security settings let you choose between Bike Security Disabled, Phone Key and WatchMode, depending on your bike and firmware. The app can also update 2Lock hub lock firmware on equipped bikes. WatchMode Light rolls out first for P110 bikes in May/June 2026.

### 3.0.7 — 2026-01-26

1. ISTOS E-Dropper support: Added configuration options and in-app instructions for compatible ISTOS electronic dropper posts.
2. Improved bike settings layout: Bike settings have been reorganized for a clearer, less cluttered configuration experience.

### 3.0.6 — 2026-01-22

1. Expanded firmware updates: Display can now receive new UI themes and logos.
2. General performance and stability improvements.
3. Enhanced Bluetooth (for new models): Faster, more stable pairing thanks to an improved Bluetooth device naming system. (Support for older models is planned for a future update.)
4. Introducing Boost mode: Available on supported new models with 110Nm torque.

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## Related topics

[hepha](https://appshunter.io/ios/topics/hepha)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*