# Herbalife Shop — user reviews > 327 indexed App Store user reviews of Herbalife Shop by Herbalife International of America, Inc., rated 3.70/5 from 457 ratings. - Source: https://appshunter.io/ios/app/herbalife-shop/id1154285940/reviews - App overview in markdown: https://appshunter.io/ios/app/herbalife-shop/id1154285940.md - Rating breakdown: 5★ 247 · 4★ 48 · 3★ 41 · 2★ 32 · 1★ 89 ## What do users think of Herbalife Shop? Overall sentiment: negative **Pros** - 🚀 Fast and efficient - 👍 Intuitive and user-friendly - 💡 Personalized experience - 🚀 Convenient mobile ordering **Cons** - 🐛 Frequent crashes and glitches - ⏱️ Slow loading times - 🔒 Unreliable authentication - 💰 Overpriced products **Commonly reported bugs** - Inconsistent login experience - Checkout process issues - Incomplete product information - Unreliable order history **Most requested features** - Improved search and navigation - Seamless payment integration - Order tracking and status updates - Enhanced customer support ## Newest reviews (18 of 327) ### 3/5 — Observación *2026-08-15, version 1.1.92* Le doy 3 de 5 estrellas porque, aunque la aplicación cumple con varias funciones básicas, todavía tiene mucho espacio para mejorar. Para una compañía con tantos distribuidores y clientes, esperaba una experiencia mucho más moderna, intuitiva y completa. También considero que deberían existir beneficios fijos, claros y accesibles para todos los distribuidores independientes, no solamente incentivos ligados al volumen, niveles, puntos o crecimiento de una red. Quien invierte dinero, tiempo, gasolina, materiales y esfuerzo en desarrollar el negocio debería sentir que recibe beneficios concretos y consistentes por formar parte de la compañía. Además, hacen falta herramientas más transparentes para visualizar ventas, gastos, ganancias reales y rentabilidad. No todo debería medirse únicamente en puntos o volumen; también debería ser fácil saber cuánto realmente estás ganando después de todos los costos. La aplicación funciona, pero funcionar no es lo mismo que ofrecer una experiencia verdaderamente útil para el distribuidor. Herbalife tiene el potencial y los recursos para ofrecer mucho más. ⭐️⭐️⭐️ ### 4/5 — Pedido *2025-12-15, version 1.1.91* O app da Herbalife está é bom , mais o ruim quando vc faz pedido ele não mostra nada onde o pedido se encontra, tem o número do pedido direitinho mas ele não mostra onde se encontra seu pedido eles podia resolver essa situação do pedido . ### 1/5 — Order problems *2025-08-19, version 1.1.89* I cannot get pass the sign in to place ANOTHER ORDER ### 1/5 — Bad site *2025-08-10, version 1.1.88* Worst website ever for such a multi million dollar company ### 1/5 — Hate it *2025-08-07, version 1.1.88* I have been an Herbalife member using this app for four years. It is the worst app I can hardly ever get in. It sends me four different codes and none of them work even when I’m trying to use facial recognition. ### 1/5 — Poor sign in procedure *2025-07-23, version 1.1.88* 90% of the time when I sign into the app I get 2 login codes almost simultaneously, when I enter the most recent code I get an error message. I would like the developer to look into why it creates 2 codes. When I am about total my cart it tends to glitch or stop working and kicks me out of the app. ### 2/5 — 搜尋產品的功能真的很差 *2025-07-19, version 1.1.88* 有時候一直找不到，真的很想乾脆不訂貨了 ### 1/5 — Ripoff *2025-07-18, version 1.1.88* This company is an absolute rip off. They raise their prices weekly. $104 for a half gallon of aloe is insane. And this scam has lost my business. Do not buy their product. The price doesn’t match the quality. ### 1/5 — Nie zasługuje na jedną gwiazdkę *2025-06-06, version 1.1.87* Aplikacja Herbalife, to kompletna kompromitacja! ### 1/5 — Worst app very slow *2025-05-16* Worst app very slow ### 1/5 — This is second time money deduct but not get the item *2025-04-28, version 1.1.87* This is second time money deduct but not get the item. Please make it simple For payment ### 1/5 — App không dùng được *2025-04-24, version 1.1.87* Công ty lớn mà làm cái app không nên hồn. vào đặt hàng còn không nổi ### 2/5 — Logging off *2025-04-16, version 1.1.87* This app needs improvement. It logs you off right away if you take a little long shopping browsing. ### 2/5 — No applepay *2025-04-05, version 1.1.87* Slow, glitchy, and worst of all. Can’t use Apple Pay. So if you lose a card. You can’t pay for your purchase. Come on it’s 2025 time to get with the times. ### 2/5 — Cần khắc phục app *2025-04-04, version 1.1.87* Mình nghĩ bên bộ phận app nên cần phải làm lại bộ giao diện, khắc phục các lỗi vặt trong app, sản phẩm cũng không phải rẻ nhưng trải nghiệm mua hàng trên app thực sự rất tệ khi không có công dụng hay bảng thành phần chi tiết của từng sản phẩm khiến người mua hàng là mình rất rối trong việc mua sản phẩm. ### 1/5 — Don't waste your time *2025-04-02, version 1.1.87* It won't even recognize me to let me in. Can use the same exact info to log in on the mobile website but app won't let me in. Verification code doesn't even register or allow you to request a new one. It sends you the code. I add it. It reloads the page with a timer for how long the code is good for and won't let me request another one since it won't accept the one I just got. I now see why I didn't already have it downloaded. ### 1/5 — Uygulama *2025-03-31, version 1.1.87* Uygulama çok hantal İstediğin ürüne kolay ulaşılmıyor yavaş ### 1/5 — Katastrophale App *2025-03-31, version 1.1.87* Die App ist einfach sehr schlecht gestaltet und ist nur am Hängen. Die Bilder laden so gut wie nie, im Warenkorb werden die Produkte nicht angezeigt, Bestellprozess funktioniert nicht mal. Also im Großen und Ganzen eine sehr schlechte App. Die war wahrscheinlich zu den damaligen Zeiten und Bedingungen gut aufgebaut, aber Zeitgemäß ist diese App überhaupt nicht mehr, sie sollte eigentlich aus dem AppStore gebannt werden. ## Most critical reviews (10 lowest-rated) ### 1/5 — BUG FIXES THE APP SUCKS *2026-08-24, version 1.1.92* PLEASE FIX THE APP FREEZES AND SUCKS . SO DAM SLOW AND FRUSTRATING TAKES FOREVER . YOUR COMPANY PRODUCT IS WORTH MILLIONS AND YALL CANT INVEST INTO A GREAT APP SMH!!!!! CRISTIANO RONALDO PLEASE FIX THE BUG ISSUES GREAT PRODUCT BUT THE APP SUCKS !!!!!!! ### 1/5 — Herbalife *2026-07-22, version 1.1.92* Not great right note ### 1/5 — Account not found *2026-06-14, version 1.1.92* I just reset my password and not it said account not found !!!!!!!! ### 1/5 — What in the world are they thinking?? *2026-05-18, version 1.1.92* The “new and improved” app is the worst ever! The website isn’t any better. Favorited items have disappeared, there’s no way to favorite frequently purchased items, no wart way to find items and customer service consists of stock answers they basically say nothing. I love their teas but I am seriously thinking about finding alternatives somewhere else . You’d think that a company like Herbalife would make the user experience easy to use. Nope. ### 1/5 — Worse app *2026-05-14, version 1.1.92* Worse app ever to say Herbalife are a multi million pound company they need to do better!! ### 1/5 — Worst app experience ever *2026-05-06, version 1.1.92* Can you do something!!!!It’s honestly shocking that a company as huge as Herbalife still has an app that works this badly in 2026. The app constantly freezes, lags, and feels painfully outdated. Ordering products becomes frustrating because everything loads so slowly, as if we’re living in the 19th century. How can such a large company with so many years in business not invest in fixing the user experience? The products may be good, but the app is absolutely unbearable to use. ### 1/5 — Extremely Outdated *2026-03-06, version 1.1.92* Very outdated app and the payment section is inconvenient. Unable to pay with Apple Pay or Virtual Cards. ### 1/5 — Super Sad *2026-01-29, version 1.1.91* Products are to expensive for the App to be so malfunctioned 🤦🏽‍♀️ ### 1/5 — Terrible *2025-12-24, version 1.1.91* After the introduction of the “new” interface a few years ago, the app has become a real nightmare to use. The user experience is extremely poor — it feels more like a slow, poorly optimised webpage wrapped inside an app rather than a proper native application. The interface is confusing and unintuitive, basic actions take too many steps, and overall performance is sluggish. There is no clear or reliable way to track past orders, and several features either don’t work properly or behave inconsistently. For a global company of this size, the app feels unfinished and outdated. Instead of improving usability, the redesign has made the experience frustrating and inefficient, which ultimately discourages regular use. ### 1/5 — Fuddu Herbalife bekar bc maa cho *2025-12-04* Ehna bekar Herbalife fuddu sale kutte bc sale kutt da order kita cod sale ne ds v ji c order hoya ni apni maa cd di jd customer care nu push c order kar ayu kehde unpaid di ship ni hundi teri maa di l n hunda sale chawle kise tha de ## Most praised reviews (10 highest-rated) ### 5/5 — Observación *2026-05-18, version 1.1.92* Hace falta actualizar la aplicación en estética e información. Se ve obsoleta la aplicación en cuanto a estética. ### 5/5 — Top du top *2025-06-26, version 1.1.88* Simple et efficace ### 5/5 — Life Saving Product *2025-02-28, version 1.1.87* I really appreciate this Product and look forward To continue use and being A vendor of this product. Business struggles are real And welcome the chance To Encourage the many Uses Of all of Herbalife Products! Herbalife Contact me as to network For being the number one Distributor of this product In Pennsylvania. This Product literally save my Life as I was a bus operator And was hurt seriously on My previous place of Employment where I Couldn’t walk. I would love To make sure more become Aware of this product. This Product is the number one Aid to my nerve damage Literally with a few bath Remedies became able to Build strength in my Liwer And upper parts of my Body functions. Please Allow me to tell everyone About the many uses of This product. I for one take It orally or in a smoothie. @zemzembea. Let’s Network. ### 5/5 — Bonne application *2024-06-05, version 1.1.87* Je viens de la découvrir, ça facilite bien le passage des commandes ! +14kg grâce à cette nutrition 💪 ### 5/5 — Feedback Aplicație *2024-06-02, version 1.1.87* Intr-adevăr foarte utilă aplicația, doar ca dă prea multe erori uneori. Poate reușiți să remediați problema de funcționalitate. Dacă devine mai stabilă ar fi grozav. ### 5/5 — 👏🏼 *2024-02-12, version 1.1.85* Great app has improved alot ### 5/5 — Fitkadinol *2023-05-10, version 1.1.82* Uygulama harika Ben Koçluk yapıyorum Instagram adresim FİTKADİNOL bana ulaşın koçluk desteği için ### 5/5 — Mit eigenen Coach ans Ziel *2023-01-23, version 1.1.81* Die Mitglieder App ist einfach großartig, weil man zu den tollen Rabatten und Prämien auch seinen eigenen Coach und Ansprechpartner hat, der einem hilft und unterstützt seine Ergebnisse zu erreichen. ### 5/5 — Cea mai tare aplicație *2021-09-06, version 1.1.69* Mulțumim Herbalife ❤️ ### 5/5 — Excelente para fazer meus pedidos *2021-07-17, version 1.1.68* O único problema é o fato de ser meio pesado, causando um pouco de lentidão. Mas fora isso é fantástico para comprar esses produtos incríveis para mim e para meus clientes. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*