# Hercules CP Mobile

> Mobile laundry payment and machine control for participating Hercules locations. (iPhone/iPad app by KioSoft Technologies LLC.)

- Source: https://appshunter.io/ios/app/hercules-cp-mobile/id1301857383 (this page in markdown: same URL + `.md`)
- Developer: [KioSoft Technologies LLC](https://appshunter.io/developer/1254243314)
- Category: Utilities, Productivity
- Price: Free
- Rating: 4.50/5 from 13,661 App Store ratings · 479 written reviews indexed
- Age rating: 4+
- Requires: iOS 10.0 · 44 MB
- Languages: American English, French (France), European Spanish
- Released: 2017-10-31
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/hercules-cp-mobile/id1301857383/reviews.md

## What is Hercules CP Mobile?

ATTENTION: Only for use in participating Hercules laundry locations.

Hercules CP Mobile is an iPhone application providing the easiest and smartest complete laundry solution. This app allows you to pay for laundry cycles from your account by using Bluetooth to communicate with the washer or dryer.

Simply use Hercules CP Mobile to purchase credit right from the app, then use that credit for your laundry. A full accounting is available to see your transaction purchase history.

• Scan the QR code of your laundry room (one time process)
• Start laundry machines via Bluetooth by scanning QR code on the machine
• Check your card/account balance, and add value to your account for laundry.


For participating laundry rooms, you can view machine availability as well as receive alerts when your laundry cycle is complete.

## Key features

- Bluetooth machine activation
- In-app credit purchase
- Transaction history
- Machine availability view
- Cycle completion alerts
- QR code scanning

## What do users think of Hercules CP Mobile?

Overall sentiment: negative

**Pros**

- 🚀 Convenient and easy to use
- 👍 Helpful features like laundry timers and notifications
- 💡 Ability to check machine availability
- 🚀 No need to carry cash or cards

**Cons**

- 🐛 Connectivity issues and app malfunctions
- 🐛 Unreliable machine start/stop functionality
- 🐛 Slow app performance
- 🐛 Deceptive billing and refund issues

**Commonly reported bugs**

- App crashes and login issues
- Inaccurate machine timer and status
- Inability to add funds or register accounts

**Most requested features**

- Allow remote dryer time extension
- Improve machine status reporting
- Add Apple Pay/digital wallet support
- Implement stay-logged-in option

## Recent user reviews (10 of 479)

All indexed reviews: https://appshunter.io/ios/app/hercules-cp-mobile/id1301857383/reviews.md

### 2/5 — Paying for dryers needs improvements

*2026-08-13*

Starting a washing machine isn’t that bad but starting a dryer is terrible. Instead of letting the user select how many minutes they want their dryer to run, you have to add 5 minutes each time. Now that’s fine but the starting default is 10 minutes, it’s pretty rare anyone is using a dryer for 10 minutes. Why can’t you let the user select how many minutes they want the dryer to run in multiples of 5? Instead, adding time is a SEPARATE transaction that takes forever. On top of that, once you get to 30 minutes, adding more time always fails and you have to reconnect to the machine. It’s so complicated for no reason. Instead of sending multiple SLOW transactions for a single machine, you can send ONE. Such poor and lazy design.

### 1/5 — Maliciously Designed App

*2026-07-31*

This app is designed to take your money and make it impossible to get it back should you encounter an issue with a machine. I requested a refund for a broken machine (didn’t start after accepting my money yet the timer on my cycle counted down anyway.) The app has no way to track status of such requests, which adds to the frustration, though it feels extremely intentional to obscure such information and make it difficult to track. All in all it’s clear that this company intends to make it VERY difficult to get your money back should you encounter a legitimate issue and hopes its users will lose a war of attrition. Furthermore, when trying to submit feedback through the app’s feedback page, hitting submit just logs you out of your session… I’m a mobile dev, at best this is an atrocious bug, at worst it is straight up malicious design. If you’re a resident of a building using Hercules for your laundry STAY AWAY from this app at all costs. In fact, you’re probably better off paying for a wash and fold service…

### 5/5 — Great App with a Couple of Suggestions

*2026-07-24*

Overall, I’ve had a great experience with the app. It’s easy to use and has been reliable. I understand that occasionally asking users to re-register their debit or credit card is an important security feature, and I appreciate the added protection. It did inconvenience me once when I was away from home and had to run back upstairs to re-enter my card information before I could complete my transaction. Because of that, I recommend keeping funds loaded in the app whenever possible.

One feature I’d really like to see is the ability to add more time to a parking session directly from the app without having to walk back to the parking meter and press the confirmation button. Being able to extend a session completely from the app would make it much more convenient, especially in bad weather or when you’re already some distance away.

Other than those suggestions, the app has worked well for me. Keep up the great work!

### 1/5 — Bluetooth feature is not working

*2026-07-15, version 2.28.2*

I am trying to pay for the machine but the app keeps telling me that bluetooth is not enabled. This is with the updated app. My settings show bluetooth is enabled. Not to mention there is no app support for this. So frustrating.

### 5/5 — 5 Stars

*2026-07-12, version 2.28.2*

Very convenient and easy to use👍🏾

### 5/5 — Good service

*2026-06-27, version 2.28.2*

Good service

### 1/5 — Terrible app

*2026-06-13, version 2.28.2*

Worst most useless app ever. I hope the company who operates this app goes broke. No one needs an app for laundry.

### 1/5 — Trash

*2026-06-08, version 2.28.2*

I hate that this app doesn’t let you sign in with your email and password. It always takes me to the screen that asks to find my laundry room.  It can’t never find it. I have money on the app that I cannot use because it won’t allow me to login. Forcing me to pay and have to put money on a laundry card. 0 out of 10 would not recommend.

### 1/5 — Terrible

*2026-06-01, version 2.28.2*

This app often doesn’t work at all when trying to reload my account.  I’ve gotten multiple different error messages over the months and calling customer support they said they couldn’t help.

### 1/5 — Can’t login anymore

*2026-05-28, version 2.28.2*

Every time trying to login, it pop up no internet connection, my internet is no problem!! I still have a lot money in account, and I can do my laundry now!!!

## Frequently asked questions about Hercules CP Mobile

### What does Hercules CP Mobile do?

Hercules CP Mobile provides a convenient way to pay for and control laundry machines at participating Hercules locations. You can purchase credit directly through the app and use it to start washers and dryers using Bluetooth technology.

### How do I pay for laundry with this app?

You can purchase credit for your account directly within the Hercules CP Mobile app. This credit is then used to pay for laundry cycles. The app communicates with the machines via Bluetooth to initiate the wash or dry cycle once credit is applied.

### Is this app free to use?

Yes, the Hercules CP Mobile application itself is free to download and use. You will need to purchase credit through the app to pay for laundry services, but there are no additional fees for using the app's features.

### What are the main features of Hercules CP Mobile?

Key features include the ability to purchase laundry credit, start machines via Bluetooth by scanning QR codes, view your account balance, and see your transaction history. For participating locations, you can also check machine availability and receive alerts when your laundry is done.

### Where can I use Hercules CP Mobile?

This application is exclusively for use in participating Hercules laundry locations. You will need to scan the QR code of your laundry room upon first use, and then QR codes on individual machines to start them.

## Version history (last 5 releases)

### 2.28.2 — 2026-04-02

Bug Fixed.

### 2.28.1 — 2025-12-29

Fix a bug

### 2.27.4 — 2024-05-13

bug fix.

### 2.27.3 — 2024-02-27

bug fix.

### 2.25.0 — 2023-06-29

1. Support encryption 2.5.
2. Allow URLs in Announcement Messages.
3. Support Face ID and Touch ID.
4. Optimizations are made in features, UI and working flow of the app based on the previous versions.

## Apps similar to Hercules CP Mobile

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Con Edison](https://appshunter.io/ios/app/con-edison/id654677047) | 4.8 (123,000) | Free | Utilities |
| [Tab - The simple bill splitter](https://appshunter.io/ios/app/tab-the-simple-bill-splitter/id595068606) | 4.2 (1,124) | Free | Utilities |
| [NYC 311](https://appshunter.io/ios/app/nyc-311/id324897619) | 3.1 (421) | Free | Utilities |
| [Hercules CyclePay](https://appshunter.io/ios/app/hercules-cyclepay/id1520002517) | 4.3 (2,258) | Free | Utilities |
| [National Grid](https://appshunter.io/ios/app/national-grid/id632161989) | 4.7 (9,297) | Free | Utilities |
| [Bloomberg B-Unit](https://appshunter.io/ios/app/bloomberg-b-unit/id1344778873) | 4.7 (87) | Free | Utilities |

## More apps by KioSoft Technologies LLC

- [CleanPay Mobile](https://appshunter.io/ios/app/cleanpay-mobile/id1156220055)
- [Coinamatic CP Mobile](https://appshunter.io/ios/app/coinamatic-cp-mobile/id1318073129)
- [KioSoft Logistics Manager](https://appshunter.io/ios/app/kiosoft-logistics-manager/id1347771253)
- [BDS Laundry Start](https://appshunter.io/ios/app/bds-laundry-start/id1396770224)
- [AaxonPay](https://appshunter.io/ios/app/aaxonpay/id1411257461)

All apps by KioSoft Technologies LLC: https://appshunter.io/developer/1254243314

## Related topics

[hercules](https://appshunter.io/ios/topics/hercules) · [hercules laundry](https://appshunter.io/ios/topics/hercules-laundry) · [hercules co mobile](https://appshunter.io/ios/topics/hercules-co-mobile) · [hercules laundry app](https://appshunter.io/ios/topics/hercules-laundry-app) · [hercules cleanpay mobile](https://appshunter.io/ios/topics/hercules-cleanpay-mobile) · [hercules clean pay](https://appshunter.io/ios/topics/hercules-clean-pay) · [hercules cyclepay](https://appshunter.io/ios/topics/hercules-cyclepay) · [hercules cycle](https://appshunter.io/ios/topics/hercules-cycle) · [cyclepay](https://appshunter.io/ios/topics/cyclepay) · [hwashmobile](https://appshunter.io/ios/topics/hwashmobile) · [yolo bantrab](https://appshunter.io/ios/topics/yolo-bantrab) · [cleanpay mobile](https://appshunter.io/ios/topics/cleanpay-mobile) · [cscpay mobile coinless laundry](https://appshunter.io/ios/topics/cscpay-mobile-coinless-laundry) · [chifa mobile](https://appshunter.io/ios/topics/chifa-mobile) · [clothesline mobile](https://appshunter.io/ios/topics/clothesline-mobile) · [hainsworth laundry](https://appshunter.io/ios/topics/hainsworth-laundry) · [cpmobile](https://appshunter.io/ios/topics/cpmobile) · [pay range laundry](https://appshunter.io/ios/topics/pay-range-laundry)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*