# Here Comes the Bus — user reviews

> 315 indexed App Store user reviews of Here Comes the Bus by Synovia Solutions LLC, rated 4.50/5 from 73,957 ratings.

- Source: https://appshunter.io/ios/app/here-comes-the-bus/id981902595/reviews
- App overview in markdown: https://appshunter.io/ios/app/here-comes-the-bus/id981902595.md
- Rating breakdown: 5★ 53,472 · 4★ 13,222 · 3★ 3,959 · 2★ 1,035 · 1★ 2,269

## What do users think of Here Comes the Bus?

Overall sentiment: negative

**Pros**

- 🚀 Helpful for tracking bus location
- 👍 Provides peace of mind for parents
- 💡 Useful concept for school transportation

**Cons**

- 🐛 Unreliable and buggy
- 🚫 Inaccurate bus location data
- ⚠️ Unresponsive customer support
- 🕰️ Delayed or missing notifications

**Commonly reported bugs**

- Bus location stuck or showing incorrect position
- App crashing or not loading bus data
- Student bus assignments not properly reflected

**Most requested features**

- Improve notification accuracy and timeliness
- Allow customization of notification settings per child
- Integrate with school transportation systems for better data sync

## Newest reviews (14 of 315)

### 2/5 — Not happy

*2026-08-13, version 4.0.5*

Set this app up because our district said we had to use it and I was able to log in for a week and after it logged me out and will not let me reset my password or log back in. I tried filling out the issue form on the website but it will never let me submit it. Now tomorrow is the first day of school and I can get zero help!

### 2/5 — push notifications not working

*2026-08-10, version 4.0.5*

my push notifications are not working on this device

### 2/5 — Never smooth at year’s start

*2026-08-03, version 4.0.5*

This app has trouble updating my child’s info at the start of each year. Even the customer support form gives me errors when I try to submit the problems. Very useful when it works but it’s still my least favorite school app.

### 2/5 — Bus app works okay when transportation updates it

*2026-05-20, version 4.0.4*

The app only works when transportation updates the app. Instead it can be very draining and not useful because you will
have to call them and let them know the app isn't being updated. The drivers can be very rude and not update the app as well. Communication is key when other people people children are on the line.

### 2/5 — Do something

*2026-05-13, version 4.0.3*

So bad I can’t even see the bus but I get the notifications that it’s in the radius

### 2/5 — Broken Updates

*2026-05-11, version 4.0.3*

App was working great for 3 years I’ve been using it… then this update that changed the icon broke it. Alerts would not sound until long after the bus is gone. Now this update is even worse. If you zoom to see where the bus is then zoom out and rotate the map, the bus is all over the map.

### 1/5 — Student log in

*2026-05-09, version 4.0.3*

I’m trying to login to the student thing, but it says the district code and I’ll put it in and it says it doesn’t do for a ridership

### 1/5 — New update TERRIBLE!!!

*2026-05-08, version 4.0.3*

This app use to be a really good app. It would be spot on about where the bus was located and notifying when it was near. Since the update it has extremely downgraded and is no longer dependable. It lags at least 15-20 mins sometimes before it will update the bus’s location. Please fix the bugs or
Downgrade back to the old system.

### 4/5 — It’s fine

*2026-05-07, version 4.0.3*

I don’t like the new update. I know it’s silly but I miss the little bus on the map instead of this boring arrow.

### 1/5 — Slow bus refreshes

*2026-05-07, version 4.0.3*

The bus location refreshes so slowly now since the GUI update. The location refreshes almost stop completely once the bus enter my child’s circle zone. I can never trust the location of the bus. Please fix!

### 4/5 — Suggestion

*2026-05-07, version 4.0.3*

Don’t get me wrong, I love this app. It’s accurate and does not lag most of the time. But I have a suggestion. What if the bus could move? Like, I get that it teleports, but I’m talking about move in real time. So if you open the app and then open it again dm they are in your neighborhood, you can see the exact spot instead of it updating and going out too early or too late. You could see when it stopped, how it turned, where it turned, and it’s earlier. To look at. But this is just a suggestion, so. But yeah, I love it.

### 2/5 — Rogue bus icon

*2026-05-07, version 4.0.3*

Since the update the bus icon goes rogue when you zoom in. You have to pay attention to what street it says it’s on instead. Update is pretty I’ll give you that but it’d be nice if you could zoom in like before

### 1/5 — Why

*2026-05-05, version 4.0.3*

I don't know if my bus is coming, but I updated it

### 1/5 — this app is trash

*2026-05-04, version 4.0.2*

it logged me out of my account for no reason and it caused so much problems for missing school

## Most critical reviews (10 lowest-rated)

### 1/5 — Not able to refresh

*2026-08-20, version 4.0.6*

As soon as i open the app once i cannot refresh it after that really annoyiny

### 1/5 — I HATE THIS APP DO NOT GET IT

*2026-08-18, version 4.0.5*

This does not actually track the bus and this doesn't have accurate stops, you can't even edit them. Thanks to this app I missed my buy and I'm probably going to get in-trouble by my parents, it's literally a joke.

### 1/5 — Stopped working and no support

*2026-08-13, version 4.0.5*

The app stopped sending me notifications and all of my settings were the same. I deleted and reinstalled the app, but it keeps saying unknown error with my school code. I know the information is correct, as my kids dad’s app is working fine on his phone. Same school code. I tried to fill out the support form, and it keeps timing out, so I can’t even ask for help to fix the issue.

### 1/5 — I cant delete it

*2026-08-07, version 4.0.5*

I cant delete it

### 1/5 — Never Works

*2026-08-03, version 4.0.5*

It’s the first day of school and this stupid app is already not working. It showed my kids’ bus being across town, but then it suddenly pulled up outside our house and we had to rush outside. I hate this app so much and wish our school would use something else. What’s the point of tracking the bus if it’s never where the app says it is?

### 1/5 — Unreliable

*2026-07-29, version 4.0.5*

Whether or not all features work is about 50/50. The tracking of the bus is delayed or will freeze and arrival notifications are often inconsistent. It’s only function is to track a bus yet a cell phone does a better job

### 1/5 — Worst Bus app

*2026-06-01, version 4.0.5*

You don’t upgrade your software properly. Everytime you try to do any changes in the app it get even worst. None of the notifications are shared on time.

### 1/5 — Location stuck

*2026-05-26, version 4.0.4*

Since the last update the location tracking has gotten worse, not better.

### 1/5 — Getting worse

*2026-05-15, version 4.0.4*

It was already pretty bad, it’s getting worse very update.

### 1/5 — Update ruined it

*2026-05-13, version 4.0.3*

Stuck where it’s asking me to name my device after the update. Cannot leave from that screen or type anything.

## Most praised reviews (10 highest-rated)

### 5/5 — 👍

*2026-08-17, version 4.0.5*

The best app I ever used

### 5/5 — Great app

*2026-08-14, version 4.0.5*

This app is great to help me know when my daughter gets on the bus and how far from home she is!

### 5/5 — I just gave it 5 stars so u can see this

*2026-08-03, version 4.0.5*

So this app is good and all, but you only can see where the bus is in 1 mile of my radius so I can’t even see if I get to school or my bus is near me and I should walk down my long driveway

### 5/5 — Add to apple wallet

*2026-07-06, version 4.0.5*

Good app

### 5/5 — Smiling bus

*2026-05-06, version 4.0.3*

Please bring back the smiling face on the bus. Son really loved seeing it.

### 5/5 — This app is amazing

*2026-05-05, version 4.0.3*

I never have to wonder when my son is getting to the bus stop or the buses it is the perfect situation for parents to monitor children to take a bus. Thanks, Here Comes the Bus.

### 5/5 — 👌 Update is working!

*2026-04-29, version 4.0.2*

My previous review reported bugs with slow loading and missing radius notifications. 

Everything seems to be working now!

Thanks for the quick fixes.

### 5/5 — Fun new design.

*2026-04-29, version 4.0.2*

I really like the new design. The icons look more fun. Also I like that you can switch between kids faster than before.

### 5/5 — Does the job and very accurate!

*2026-03-25, version 3.6.5*

I can honestly say that I have received a notification twice daily for my son’s first year riding the school bus. I’m always updated when there’s a new driver and I’m overall impressed with the GPS accuracy!
Thank you!

### 5/5 — Life saver

*2026-02-13, version 3.6.5*

This is truly a life saver. No more guessing! I love this so much.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
