# HERE Crypto Wallet — user reviews

> 74 indexed App Store user reviews of HERE Crypto Wallet by HERE Wallet, Inc, rated 3.93/5 from 90 ratings.

- Source: https://appshunter.io/ios/app/here-crypto-wallet/id1634994703/reviews
- App overview in markdown: https://appshunter.io/ios/app/here-crypto-wallet/id1634994703.md
- Rating breakdown: 5★ 60 · 4★ 5 · 3★ 2 · 2★ 5 · 1★ 18

## What do users think of HERE Crypto Wallet?

Overall sentiment: mixed

**Pros**

- 🚀 Fast and efficient transactions
- 👍 Clean and intuitive user interface
- 💰 High staking rewards (24.22% APY for USDT/USDC)
- 🔄 Easy token swapping with low gas fees
- ⛏️ Built-in HOT token mining feature
- 🎮 Engaging gamification with challenges and rewards
- 🔒 Secure wallet with advanced encryption
- 📱 Works seamlessly on mobile devices
- 🌐 Great for NEAR protocol ecosystem
- 👥 Responsive customer support (when available)

**Cons**

- 😞 Unresponsive customer support via Telegram
- 🐛 Swap feature frequently fails with error messages
- 🚫 Unable to unstake or transfer funds
- 💸 Users report lost funds during swaps
- ⚠️ Staking rewards not displayed properly
- 🔐 Funds getting stuck in wallet
- 📵 App crashes and won't open
- 🌍 Limited functionality for USA users (Binance incompatibility)
- ❌ Login and wallet creation issues
- ⏱️ Extremely slow support response times (month-long waits)

**Commonly reported bugs**

- Swap feature fails with persistent error messages
- App crashes on launch (especially after updates)
- Unable to unstake coins despite showing in balance
- Staking rewards not visible in wallet
- Login screen freezes during wallet creation
- Funds unable to transfer out of wallet
- Incompatibility with iOS devices (iPhone 15 Pro Max)
- App won't open on newer iOS versions
- Binance.US feature non-functional for USA users

**Most requested features**

- In-app browser for better accessibility
- Visible unstake button for staked coins
- Real customer support option beyond Telegram/Discord
- Display staking rewards clearly
- USA-compatible Binance integration

## Newest reviews (12 of 74)

### 2/5 — Unable to swap

*2024-06-14*

I contacted support that swap was no longer working and have not heard back. Error message every time.

### 4/5 — Here Wallet

*2024-04-26, version 1.17.0*

Here wallet — криптовалютный стартап, электронный кошелек на протоколе NEAR, предлагающий пользователям заработать на майнинге токена HOT. Залу ка хорошая, особенно для тех, кто новичок в данной теме. Маркетинг отличный! Support работает немного медленно, понятно, что много обращений, но будьте уверены, вас не оставят без ответа.

### 5/5 — 🔥 HOT is Hot?

*2024-04-13, version 1.16.2*

Claim HOT with the Near system is easy, fast, costs very little, just have a telegram account to create a Here wallet and then claim Hot. A friendly wallet, easy to use, with games for everyone to try! Airdrop is continuous, who knows, it may be the first step in everyone's breakthrough

### 5/5 — ok

*2024-04-12, version 1.16.2*

Very good wallet

### 5/5 — Top notch NEAR wallet

*2024-04-09, version 1.16.2*

A fast wallet with a great design I am really happy to make such a wallet And a great support team🙏🏻👍🏻

### 5/5 — Fantastic wallet and performance

*2024-04-09, version 1.16.2*

I love here wallet

### 5/5 — Бладарность

*2024-04-08, version 1.16.2*

Отличный кашелёк,удобный и простой в использовании!рекомендую!!!отличная служба поддержки,быстро решают вопросы!

### 5/5 — Great Swap Wallet

*2024-04-07, version 1.16.2*

Have a fan of NEAR for long time, with HOT and HERE wallet are matching the phenomenal ecosystem NEAR. I have believe on the team as much as project in the crypto market.

### 4/5 — Update

*2024-04-06, version 1.16.2*

Can’t fully access with USA. The binance feature doesn’t work. Binance.US isn’t compatible

### 5/5 — Wallet!

*2024-04-05, version 1.16.2*

Very nice and easy to use!! Perfect.

### 5/5 — Happy with the Here wallet!

*2024-04-05, version 1.16.2*

Been using this wallet for the last few months now and can say only good things! Easy, nice interface, quick transactions, swap your favourite assets right in wallet, stake, complete challenges and earn rewards. Mine $HOT! 🔥 Recently had a small issue with village ownership, but support sorted it out quickly and without problems! Awesome stuff! So far very happy with Here wallet!

Set up an easy wallet address like my one - Lordalex.near

### 5/5 — Great app

*2024-04-04, version 1.16.2*

I suggest you use this wallet for fast transaction 🔥🔥🔥

## Most critical reviews (10 lowest-rated)

### 1/5 — 0 star for scam app

*2025-05-07, version 1.17.0*

24k pure scam

### 1/5 — Best Wallet ever

*2025-04-17, version 1.17.0*

Hot is going to be the very best token that’s gonna list in his wallet

### 1/5 — This wallet is a scam

*2025-03-13, version 1.17.0*

Lost my money swapping using their in-wallet swap feature. Their support is properly an Indian dude sitting in a soom messaging you “We will check you” via Telegram. Other than that, it’s non-existent. By the way, I have been waiting to be “checked” since June last year….

### 1/5 — Terrible wallet

*2024-10-10, version 1.17.0*

I’ve had coins staked on here for months. They don’t show any of the rewards for staking. There’s no button to unstake. You can’t transfer coins out. I’m starting to wonder if this is a scam. I would ask on their telegram help channel except they only answer a month after you ask a question. I’ll be happy to change my review when things are fixed but right now this looks like a scam wallet. Keep your coins away!

### 1/5 — No “Unstake” button

*2024-06-20, version 1.17.0*

I’ve staked my Near on the here wallet, but I don’t see the unstake button. It’s been 5 days. What’s going on? I can’t unstake even though it’s showing up in my balance. Is that a bug?

### 1/5 — Can’t sign in

*2024-04-15, version 1.16.2*

The wallet gets stuck after entering the details. Can’t use

### 1/5 — Отличный кошелек

*2024-04-12, version 1.16.2*

В приложении все красиво, понятно и удобно. Операции обрабатываются шустро. Работой приложения доволен 👍

### 1/5 — баг на баге

*2024-04-04, version 1.16.2*

zaлуpa одним словом. не рекомендую.

### 1/5 — No support response

*2024-04-01, version 1.16.2*

I messaged support on Telegram many times. But it is not responsive at all

### 1/5 — Can’t Import nor create wallets

*2024-03-26, version 1.16.2*

This software doesn’t even work. 👎

## Most praised reviews (10 highest-rated)

### 5/5 — Unable to swap

*2024-06-16, version 1.17.0*

I contacted support that swap was no longer working and have not heard back. Error message every time.

Update: never heard back but issue fixed

### 5/5 — NEAR to the moon

*2024-05-30, version 1.17.0*

Fantastic project🏆🏆🏆

### 5/5 — Here Wallet

*2024-05-21, version 1.17.0*

Best Wallet For Ever 🫶🏻😍

🤘🏼

### 5/5 — Near here

*2024-05-17, version 1.17.0*

The best crypto wallet, with 24/7 service

### 5/5 — Clean and easy to use

*2024-05-10, version 1.17.0*

I’ve been using HERE Wallet for a while, and it’s one of the best crypto wallet apps out there. The interface is clean and easy to use, perfect for both beginners and experienced users. It supports multiple cryptocurrencies and offers great features like real-time price tracking and seamless transactions.

### 5/5 — Good app💯

*2024-05-01, version 1.17.0*

Works perfectly fine. I will definitely recommend this to my friends and family.

### 5/5 — I love this app

*2024-04-23, version 1.17.0*

Best crypto app ever

### 5/5 — Coolest app

*2024-04-21, version 1.17.0*

I use this wallet and its so smooth

### 5/5 — HERE Wallet - A wallet with a ton of features!

*2024-04-20, version 1.17.0*

The HERE wallet = Money Making Wallet

One of the biggest features the HERE wallet has is staking options. You have the opportunity to stake $USDT and $USDC at (currently) 24.22% APY!! You can stake a couple other coins as well if you wish. 

Not only can you stake $USDT and $USDC…but you can stake or liquid stake $NEAR as well at 9.53%/8.31%. 

HERE wallet also offers a DEX exchange were you can easily swap tokens for very low gas fees thanks to HERE running on NEAR protocol l. 

All in all HERE wallet is outstanding and offers a ton of features and recommend it over and over again. You won’t regret downloading this wallet and adding it to your portfolio!

### 5/5 — Customer service is excellent

*2024-04-13, version 1.16.2*

Customer support is 5/5 - they solved my question quick and easy

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*