# HERE Map Creator — user reviews

> 67 indexed App Store user reviews of HERE Map Creator by HERE Europe B.V., rated 2.50/5 from 26 ratings.

- Source: https://appshunter.io/ios/app/here-map-creator/id1179847301/reviews
- App overview in markdown: https://appshunter.io/ios/app/here-map-creator/id1179847301.md
- Rating breakdown: 5★ 7 · 4★ 2 · 3★ 1 · 2★ 3 · 1★ 13

## Newest reviews (17 of 67)

### 2/5 — This could be an email

*2026-06-04*

Any changes you make go somewhere, presumably to be checked by a human who doesn’t know the area.

I’m in an agonising cycle of trying to get my street literally on the map, so that delivery drivers can find my house. I add the road, a couple of days later a path is added, incorrectly. I make a correction. A couple of days later it gets corrected, incorrectly. There’s no way to offer comments or more detail at any point, there’s no review cycle, no-ones asking me for more detail.

An email or 5 minute conversation would do the job better. Or, y’know, actually basing the map off official town plans instead of vibes.

### 2/5 — Nicht ganz durchdacht

*2024-08-12*

Die Idee ist an sich nicht schlecht, um die Karten durch die Community zu verbessern. Leider ist die App nicht zu Ende gedacht. Here hat einige fest programmierte Geschwindigkeitsbegrenzungen, die nicht stimmen. Es gibt keine Möglichkeit, diesen Fehler schnell unterwegs zu melden. Ich muss die App öffnen, dann Standortnadel drücken. In der Zeit ist man schon an der Stelle mindestens 1 km weiter gefahren. Zudem muss man die richtige Option finden und dann muss ein Foto vom Schild gemacht werden. Wie soll das funktionieren? Soll man jetzt umdrehen, um ein Foto zu machen?? 😅 und noch am Besten schön Handy in der Hand am Steuer auf der Autobahn… 
Here profitiert von den Nutzern und sollte wirklich ein besseres Konzept/Usability zur Verfügung stellen! Hier zahlt sich das Investment langfristig aus.

### 2/5 — Unable to Correct Maps

*2023-12-16*

There appears to be no way to add a road to the map which is shown on the map but not identified as a road.

There is no way to add a house with a name to a road. The app requires a house number to be added which houses with names only do not have.

### 1/5 — Abandoned platform?

*2022-11-14*

Edits from a year ago are still pending. Roads that have existed for years aren’t in there making in car navigation useless. Gave up and just use CarPlay.

### 1/5 — 廢物app興趣點設定不能修改

*2022-10-05, version 2.0.7*

要不是大學要做這個，誰會凌晨1點做這個爛東西，送你們四個字，爛到有剩。

### 1/5 — Useless, HERE doesn’t care anyway, our feedback is not implemented.

*2022-07-20, version 2.0.7*

Speed limit in France changed years ago, dient hours ein correcting, nothing improved in 2 years. Spent hours submitting changes in poorly mapped area, 2 years later still previous crap guiding into inaccessible streets. UX sucks. Looks like nothing changes, only competitors do good job integrating feedback, HERE does not manage to do so and us prohibitively slow. Don’t install the app, don’t use it, it’s a waste of time.

### 2/5 — Liczne niedopracowania

*2022-02-22, version 2.0.7*

Aplikacja ma sporo błędów względem wersji na stronie www. Uniemożliwia to poprawne korzystanie z niej.

### 2/5 — Software issues

*2022-01-30*

This software may be a good idea, but it is  cumbersome, and very difficult to use. Even the sign up is antiquated, and does not work well with Apple. This may explain why BMW gps is often inaccurate.

### 1/5 — 去你媽的垃圾

*2021-12-15, version 2.0.7*

註冊狗幹難用

### 1/5 — Freezes

*2021-09-30*

Area managers should be made to oversee the edits on a daily basis to ensure proper operation and to proof edits. This should be based on a point system. This way, no one can add or delete something that is not at that particular location. Gave the support 10 months to implement speed limits in the app to allow 5 mph increments instead of 10 mph. Here in the USA 95% of all speed limits are as follows 15,25,35,45,55,65, etc. Then support asks me where I’m from. That is not understood. Sorry, but if you don’t understand that, then you don’t understand mapping. I’m done with here maps and their sorry editor. I would be giving this a 0 if possible.

### 2/5 — Gut gemeint, schlecht umgesetzt

*2021-06-22*

Bei der Hälfte der Map Tasks steht dran „Referenced Object not found“. Und die gehören da wo sie angezeigt werden tatsächlich nicht hin. Außerdem ist es ziemlich fummelig die Tasks unter den ganzen POI anzuklicken. So macht es keinen Spaß an der Verbesserung der Kartenqualität mitzuwirken.

### 3/5 — Great idea, but still have issues

*2021-03-14, version 2.0.7*

It’s a great app for editing a wide variety of Here maps data. 
But it’s have an issue with login process. I can’t use no other than e-mail option, Facebook or Google authorization methods are simply doesn’t supported on mobile version of Map Creator.

### 1/5 — Registration

*2021-03-13*

You are required to provide your home location. When creating an account you are asked for your date of birth. I will leave others to decide why this is required. I only observe that this information is not necessary for the functioning of the app. However it could be used for illegal activities.

### 3/5 — Kompliziert

*2021-03-04*

Die App muss man sich erarbeiten, es gibt kaum Hilfe. Es gibt KEINE Möglichkeit mit here in Kontakt zu treten. 

Ich möchte einen Fehlerhaften Standort in der Karte korrigieren. Der Ort existiert aber nur in den Ergebnissen der Textsuche. Auf der Karte existiert er nicht un kann deshalb nicht bearbeitet oder gelöscht werden.

### 4/5 — Działa tylko z wifi

*2020-11-27, version 2.0.7*

Bardzo ciekawy edytor map HERE, dzięki któremu możemy wysyłać propozycje edycji map. Dzięki niemu możemy dołączycie społeczności i poprawiać, edytować , drogi które są nieaktualne w mapach. Niestety działa tylko z wifi a szkoda bo edycje można by było wykonywać na żywo podczas pokonywania odcinka np: nowo wybudowanej drogi.

### 4/5 — Nice to correct wrong entries in TomTom

*2020-11-19*

Nice to correct wrong entries in your Map (TomTom) that will hopefully be taken into consideration in the Next updates of my GPS. 
I live in a dead-end-street and quite all maps don’t show this. If the Main Street is closed. Many cars and trucks  enter our dead-end street because their GPS tells them, that is the shortest way back to Main Street. 
But it isn’t. One road is a pedestrian way for now 40 years but is shown everywhere as road. And the other is a private road where no-one beside the owner is allowed to go through and it has a wall that safes this. 
I am missing an attribute to mark a street as a private way or road. And attribute like „crushed-rocks“ as road surface. 
It is also nice to remove or add special locations like post stations, take-always and so on esp. if the existing ones within the map are not existent anymore for years now.

### 1/5 — What is this?

*2020-09-22*

Why do you make it

## Most critical reviews (10 lowest-rated)

### 1/5 — ‼️Completely wrong dropped pins messing up Amazon deliveries

*2026-07-23*

‼️Completely wrong dropped pins messing up Amazon deliveries

### 1/5 — Addresses with 1/2 are invalid

*2025-05-24*

My packages are always delivered to the wrong house because my address doesn’t exist on this map. When trying to add my address, it says the house number is invalid. Please fix this issue as their are lots of addresses like this

### 1/5 — Is anyone out there?

*2025-05-05*

It appears this app does not work or isn’t monitored for edits.  

Trying to update Here maps for Amazon deliveries in a new neighborhood but none of the edits or uploads have been acknowledged for weeks.

### 1/5 — No uploading of photos possible since many months!

*2024-11-19*

2024-11-19: Great that community may help! I would like to help! I made several changes and additions which would make the map drastically better in a region. But I know, they do not know me and trust me not therefore. So I try to upload photos for changes(additions which would easily show that I am right but uploading is impossible. And I tried it with several mobiles, several mobile companies and with stable very good fiber internet but uploading the photos is impossible. Error message says always upload servers are offline. WTH? How can they think someone helps them when they do not permit help?

### 1/5 — 壞了？

*2024-11-09, version 2.0.7*

一直轉圈圈

### 1/5 — Düzenlemeleri yüklemiyor!

*2024-03-30, version 2.0.7*

Bir hata oluştu tekrar deneyin hatası var

### 1/5 — Kein Feedbaclk

*2024-03-01*

Ich habe schon diverse Strassensperrungen eingetragen, aber es gibt kein Feedback und die Änderungen tauchen auch nicht im Kartenmaterial auf.

### 1/5 — Ne sert à rien

*2023-07-13*

Noms de rue, sens de circulation, position de commerces, corrections et modifications non prises en compte depuis des mois

### 1/5 — Oh, that’s why there’s so many 1 star reviews

*2023-06-05*

If your app is a map editor, being able to add missing streets being a major feature, it would be important to actually have a way to add streets. So yeah, gonna have to give this a 1 star since the main feature I need this app for is completely missing.

### 1/5 — Map used by Amazon not updated!!

*2023-05-28*

We just moved into a new neighborhood and have had issues with Amazon delivering to wrong address. After looking into Amazon app it shows they use Here maps and it does not show our street on the map, which explains why Amazon is going to the wrong house! Please update your maps to reflect the Ellis Walk Neighborhood in Durham, North Carolina!!

## Most praised reviews (10 highest-rated)

### 5/5 — I hate this app

*2024-11-11*

Best app! It works for me

### 5/5 — Underrated App 🤩

*2023-11-15*

This app is so cool! It shows your location and it lets you edit any community lot. I also love how it has no ads since most apps that seem cool are loaded with them. Not this! This app is so good, Keep up the great work.

### 5/5 — Works well for me

*2022-04-21*

Saw bad reviews and was worried but the app worked totally fine for me for making map edits

### 5/5 — Sehr hilfreiche App!

*2020-09-02*

Map creator ist sehr hilfreich um schnell Korrekturen an den Kartendaten von HERE durchzuführen!

### 5/5 — Muito fácil de usar

*2018-12-31*

Fiz diversas edições e atualizações em vias próximas a minha casa. Muito bom!

### 5/5 — Super!

*2018-07-23*

Excellente application qui permet de mettre en partie la carte à jour via son iPhone!
Sachant que c’est cette carte qui est fournie à Coyote!
Je fais des mises à jour presque quotidiennes!

### 5/5 — Excellent mapping app

*2018-05-15*

Better than Google and Apple map apps. Accurate directions, up to date traffic info, 3D buildings, public transports, walking directions coupled with public transport options. Try it, you won’t be disappointed!

### 5/5 — Great app :)

*2018-02-02*

I just cant find on pc or iphone where to set on street that is BLIND... if you can explain me on my email.. thanks..

### 5/5 — Zweitbestes Navi im Store

*2017-11-27*

Diese App hier ist die zweit beste App Store; bis auf den Mangel, dass es keine Strecke zwischen Berlin und Hamm gibt. Das Navi meldet

### 5/5 — Beste Navigation... vergess den Rest

*2017-09-09*

Komme gerade aus dem Urlaub zurück...
Hab 5 Navi Lösungen getestet...
Hier meine Rangfolge:
1. HERE Map
2. Google Maps
3. Apple Maps
4. Navigon Europa 
5. Mercedes benz Navi Aktuell Marco Polo

Keine außer HERE Map hat die Verschiedenen Routen so gut berechnet... 
Navigon ist lahm und unerträglich bei der Routen Führung...
Alle außer HERE haben in Paris geloose't..
Nutze die App nur noch!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*
