# HERE WeGo Maps & Navigation — user reviews > 2,016 indexed App Store user reviews of HERE WeGo Maps & Navigation by HERE Europe B.V., rated 3.70/5 from 1,529 ratings. - Source: https://appshunter.io/ios/app/here-wego-maps-and-navigation/id955837609/reviews - App overview in markdown: https://appshunter.io/ios/app/here-wego-maps-and-navigation/id955837609.md - Rating breakdown: 5★ 780 · 4★ 205 · 3★ 131 · 2★ 106 · 1★ 307 ## What do users think of HERE WeGo Maps & Navigation? Overall sentiment: positive **Pros** - 🚀 Excellent offline navigation - 🗺️ Detailed and up-to-date maps - 💨 Accurate speed limit and camera alerts - 🌍 Works well for international travel - 🔋 Low battery consumption - 👍 User-friendly interface **Cons** - 🐛 Occasional crashes and bugs - 🗺️ Inaccurate or outdated POI data - 🤖 Robotic and unnatural voice guidance - 🔍 Limited search functionality - 🚗 Poor CarPlay integration - 🔀 Confusing route recalculation behavior **Commonly reported bugs** - Disappearing offline maps after updates - Inability to download maps on mobile data - GPS signal loss during navigation - Incorrect routing and directions - Compatibility issues with newer iOS versions **Most requested features** - Add support for more languages and voice options - Improve search capabilities, especially for offline use - Enhance CarPlay integration with more features - Provide more customization options for the interface - Implement a true offline driving mode without requiring a destination ## Newest reviews (14 of 2,016) ### 4/5 — Good but it freezes *2026-08-11, version 4.21.000* This is good but it freezes a lot can you fix this ### 2/5 — Was loving until *2026-07-31, version 4.20.110* I was loving this app until it misdirected me to a closed street. It had been closed for a while in the app's hometown, SF. This made me doubt its trustworthiness. ### 3/5 — Glitch *2026-07-29, version 4.20.110* It doesn’t start first time you have to shut and open it again, if using car play this can’t be done you just get a blank screen , however when it’s working it’s really good and would of gone 5 star ### 4/5 — ALMOST the perfect google/Apple maps alternative *2026-07-28, version 4.20.110* The app interface is superb, clean, fast, and very intuitive. The search is logical and returns correct items most of the time. Only gripe is I only use navigation with Apple CarPlay and the CarPlay feature freezes, lags, crashes, and is often unusable even after the newest update. Please please please fix this. I WANT to use this app so badly but cannot until this is fixed. As a side note, I LOVE the progress bar in the phone view during navigation, if you add this to the CarPlay view (after fixing the freezing/crashing issue of course) you will be way ahead of the rest! Keep up the great work and please fix the CarPlay mode! Update: as of July 2026 the app is far improved with Apple CarPlay but it still frequently won’t autoload in CarPlay unless you open the app on your phone and force close it! Please fix this! Would also greatly appreciate if the view while navigating was slightly more 3D, such as when you are approaching turns. ### 4/5 — Good but it freezes *2026-07-27, version 4.20.110* This is good but it freezes a lot can you fix this ### 4/5 — Good overall *2026-07-27, version 4.20.110* Worked very well once it took time to understand how to use it properly. Hard to find the north arrow at times on the map. I’m guessing I had to click online use if I was using data and offline use if I wasn’t? Overall, it was helpful. ### 3/5 — Good but annoying things let it down *2026-07-22, version 4.20.110* This is a nice navigation app but its let down by certain things. First the navigation is nice and offers multiple routes. There's options to change routes and vehicles in the settings. The voice it uses is linked to the iOS voice (Settings - Accessibility). There's Speed limit alerts, Parking suggestions, Apple Carplay integration and Traffic details (however I do not know how accurate this is - Google Maps seems a lot more accurate!!!) The major point for me is you can download entire countries for use offline. This is where it lets itself down. My phone is prepay so mobile data is off. When using this app offline it constantly says my "connection is unstable" ????? Really? Unstable??? Its your offline map that I am using and you have access to my location, so why "unstable"??? Its just annoying. I know I am offline - THATS THE POINT of offline maps! I do not need annoying popups telling me!!! The other is the "search-where to" field takes up half the screen (iPhone). You can swipe it down but again why does it need to contain all the other stuff like "My Connection" and "App Connection" etc. On the iPad it takes up the entire left 3rd side of the screen upon launching, until you swipe it away. Leave the search field but relegate the other to a side button. Make the screen less cluttered. So..Use this or Google Maps ?? Frankly Google Maps offers a bit more (Yes you can download maps offline - Its annoying as you select areas instead of countries and just don't update them!!!) ### 4/5 — Amazing *2026-07-16, version 4.20.110* One of the cleanest navigation apps I have ever used. It has a clean, intuitive user interface, and the alert sounds are excellent. The speed limit display and upcoming speed limit warnings are also very useful. I just wish the map data were more up to date, especially in the UK. The app sometimes directs you onto no-entry roads, roads that are no longer accessible, or one-way streets in the wrong direction. Unfortunately, the map information seems to be significantly behind other navigation apps. Overall, it's a beautifully designed app, but outdated map data makes it less reliable than its competitors. ### 4/5 — It won’t let me sign into my account *2026-06-21, version 4.20.000* Everytime I try to sign into my account on my iPad it’s saying that my email and/or password is wrong and I should check them even though they’re right. I tried resetting my password a few times but it didn’t work ### 2/5 — Not good in the usa *2026-06-20, version 4.20.000* Does not have traffic information or 511 data ### 3/5 — Good-ish app but better competitors (Google Maps, etc.) *2026-06-19* Hi. I wish this app had a report a faster route feature because I am finding in my area that Google Maps provides me with faster routes. I googled does here we go let you report faster routes and here is the answer Google Ai gave me: HERE WeGo does not feature a manual, user submitted "report a faster route" button to instantly alter algorithms. Users should be allowed to report faster routes within the app to help improve the app and users should also be allowed to attached photos when reporting a faster route. You can do these things in Apple Maps and Google Maps in the report a problem or report an issue section. Google Maps also has a help and feedback section. This app had a feedback feature within the app and it seems you guys have removed that feature. Why? Google Maps and Apple Maps and Waze all have feedback features within the app. Mapquest does as well but the only difference is you have to send an email to give feedback. In Google Maps, Apple Maps and TomTom maps & traffic you do not have to use your email to send feedback **Developer response:** Thanks for the feedback. The feature to report incidents in the app is in development, but we did not include another feedback feature previously. If you have any other questions, please contact us at appsupport@here.com. ### 3/5 — Needs better searching near landmarks *2026-06-09, version 4.20.000* One thing that I find difficult about this app is that it’s hard to find restaurants or coffee, shops, etc., near landmarks. That’s my most common use case for map apps. Either this app is really not built to do that or the UX is too confusing to easily put in a landmark and then have it show restaurants or other things near it. ### 4/5 — Must Have for Ireland *2026-06-04, version 4.19.310* The Burren Visitor Centre recommended this app for driving in Co. Clare, and it’s a game changer. After a week full of Apple Maps taking us on tight, one-lane back country roads (with traffic going both ways—not fun), HERE WeGo has kept us on formal roads everywhere possible, speeding both driving comfort and trip times by a huge margin. It isn’t the most sophisticated app (the directions voice is old-school computer), and I haven’t used it elsewhere yet, but I’m really thankful to have found it. ### 2/5 — Confusing *2026-06-02, version 4.19.310* I’m not a big fan of this app, the directions are ok. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not Good *2026-08-06, version 4.20.110* This app will not work with my cay on car play either wirelessly or with cable. Head unit crashes and reboots every time i try to use it. ### 1/5 — Asking for more information every update *2026-08-03, version 4.20.110* App use to ask for zero info about yourself, with every update it’s now asking for more and more information to sell. Truly disappointing ### 1/5 — ‼️Completely wrong dropped pins messing up Amazon deliveries *2026-07-23, version 4.20.110* ‼️Completely wrong dropped pins messing up Amazon deliveries ### 1/5 — Poor Titles (Updated 15/7//26) *2026-07-15, version 4.20.110* So many of the names for prominent buildings are incorrect. I found about a dozen in a mile radius to where I live let alone going further afield!! Apart from this, it has promise. Next test will be does it work on CarPlay? NO, CarPlay just displaces a blank screen after selecting the icon. No use at all in the car, which is where I’d use it! ### 1/5 — Actually dangerous *2026-07-14, version 4.20.110* This app is dangerous and poses a risk to any user who attempts to use it for navigating city streets or streets or roads in general and it really shouldn’t be in the App Store. Every few years, I forget whether this is the bad nav app or the kind-of bad one, and I give it another chance. This is the really bad one. Today I asked for directions from one side of downtown Pittsburgh to the other and it drove me out of town to a gravel road connecting some parking lots, where it told me to drive around in circles around the parking lots until I finally pulled over, shut it down and used Apple maps instead. I have learned a hard lesson today. Save yourself the trouble. ### 1/5 — Not for me. *2026-07-14, version 4.20.110* The voice is very robotic. I used it on a route I am familiar with, and it took a route that was longer and out of the way. There was some kind of alert sound that I never figured out, a low Thump-Thump. It did announce street names. There are better apps out there. ### 1/5 — Here we go *2026-07-03, version 4.20.100* This application isn't helping when using Apple CarPlay and cannot be used to report traffic or other information, unlike Apple Maps, Waze, and Google Maps. And the traffic isn't as good as these other platforms. And when you get to the roundabout, the arrow showed to say go straight over the roundabout or take the first exit. It told you to take the first exit at the image, but it's not straight. It's bent to the left slightly, which is confusing. And if you reroute yourself to a different route, the navigation gets confused and tries to take you back to go back on the same path he wants you to go. ### 1/5 — 1 good feature *2026-06-25, version 4.20.000* The only thing I like about this is that I can set my max speed to get accurate arrival times. The adding stop feature doesn’t add the stop in order of distance it tags it into the end of the trip and says to backtrack the whole way back after arriving at final destination. ### 1/5 — Voice *2026-06-13, version 4.20.000* Cannot get voice back to this app. Don’t know what happened to it but the voice is gone. So this app is totally useless for me. Tried everything to get it back but no use I liked when it was working but that was about 3hours ago that’s how long I’ve been working on it ### 1/5 — Incorrect location for my address *2026-05-23, version 4.19.310* The app does not list my legal street address. The closest options are nowhere close. Amazon uses this company as its mapping service. As a result, I am not getting my packages. ## Most praised reviews (10 highest-rated) ### 5/5 — Map of Syria not available *2026-08-05, version 4.20.110* Map of Syria not available ### 5/5 — Excellent Navigation App That Makes Travel Easier *2026-07-14, version 4.20.110* I am truly impressed with the Here WeGo navigation app. It has been very helpful and accurate for my daily travel. The directions are clear, the maps are easy to use, and it makes navigation much easier. I am surprised by how well it works and highly recommend it to anyone looking for a reliable navigation app. ### 5/5 — Die Hard Since Nokia *2026-07-03, version 4.20.100* I would trash Google maps if they incorporate ratings and reviews ### 5/5 — 100% *2026-07-02, version 4.20.100* Aplicación precisa y fácil de utilizar. ### 5/5 — Excellent *2026-07-01, version 4.20.100* Very pleased with this now ### 5/5 — Amazing *2026-06-15, version 4.20.000* Simple, great user interface and user friendly ### 5/5 — Best app *2026-05-29, version 4.19.310* Must have app .. ### 5/5 — Most liked navigation app. *2026-05-26, version 4.19.310* The HERE apps, including HERE WeGo are better than the other widely used navigation apps that I have used. HERE apps have the adjustable settings and features that I like and use most. I plan on researching the HERE apps more for my personal use and for recommendations. ### 5/5 — Amazing *2026-05-23, version 4.19.310* I use HERE maps with my Garmin DS66, and although their map can be inaccurate sometimes, I love how accurate their traffic is and how easy it is to actually make changes to the map. ### 5/5 — Request for Improvement in Taiwan Map accuracy, Especially for Mountain Roads *2026-04-25, version 4.19.300* Dear Here WeGo Team, I am a regular user of Here WeGo in Taiwan. First of all, I would like to express my gratitude for your excellent navigation service. However, I have noticed that the map accuracy in Taiwan, especially for mountain roads, still needs improvement. There have been several instances where the navigation led me astray, causing confusion and inconvenience. For example, while navigating mountain roads in Taiwan, I found that the routes suggested by Here WeGo did not match the actual roads, leading to multiple instances of getting lost. This not only affects driving safety but also impacts the overall user experience. Therefore, I sincerely suggest that your team update and optimize the map data for Taiwan, particularly for mountain roads, to enhance navigation accuracy. "It is not that we act because we have hope, but we have hope because we act." I look forward to Here WeGo providing more accurate navigation services in Taiwan, allowing users to navigate with greater peace of mind and ease. Thank you for your attention and efforts. Best regards, --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*