# Heritage: Ancestry & Ethnicity — user reviews > 34 indexed App Store user reviews of Heritage by DENALI DIGITAL BILISIM LIMITED SIRKETI, rated 4.50/5 from 284 ratings. - Source: https://appshunter.io/ios/app/heritage-ancestry-and-ethnicity/id6759910369/reviews - App overview in markdown: https://appshunter.io/ios/app/heritage-ancestry-and-ethnicity/id6759910369.md - Rating breakdown: 5★ 238 · 4★ 10 · 3★ 10 · 2★ 4 · 1★ 22 ## Newest reviews (16 of 34) ### 1/5 — one star experience *2026-08-11* you cannot progress into the app without giving a 5 star rating **Developer response:** Hi, Thank you for bringing this to our attention. We’d like to clarify that leaving a 5-star rating has never been required to use the app. We appreciate you taking the time to share your feedback with us. Thank you! 😊 ### 1/5 — App has an error message! *2026-08-10* Unable to use the app as it fails to boot up. Waste of time. **Developer response:** We are sorry the app does not boot. Performance is important to us. Please try restarting the app and clearing cache. If it still fails, please contact support at support@denalidigital.co. ### 1/5 — Délirant *2026-08-08* Déjà pour 3 jours d’essai vous paierez un abonnement automatique à un prix équivalent à une application bureautique utile et rentable. Deuxièmement les résultats sont fantaisistes voire complètement loufoques. Bref, c’est une application inutile et chère qui restitue des informations fausses. À fuir absolument. **Developer response:** Salut! Nous sommes désolés que vous n’ayez pas eu une expérience positive. Nos résultats d’IA sont uniquement destinés à des fins de divertissement et ne sont pas scientifiquement validés ni destinés à fournir des informations factuelles sur l’ascendance ou l’origine ethnique. Les détails de l'abonnement sont affichés avant l'achat et la facturation est gérée par Apple ou Google Play. Merci pour votre retour ! ### 1/5 — Scam *2026-08-04* Be careful when subscribing to this app it’s a scam they took money out of my bank even though I had cancelled it **Developer response:** We understand how worrying unexpected subscription charges are. Purchases are processed securely through your app store or payment provider. Report unauthorized charges to your payment provider. ### 1/5 — Schwurbel App *2026-08-04* Hier versuchen sie einem Geld abzunehmen, indem irgendetwas daherfantasiert wird. Vollkommen unglaubwürdig. **Developer response:** Wir verstehen Ihre Sorge um Geld und das Gefühl, dass es sich um einen Betrug handelt. Käufe werden sicher über Ihren App Store oder Zahlungsanbieter abgewickelt. Bitte senden Sie eine E-Mail an support@denalidigital.co mit Einzelheiten zu den Kosten, damit wir die Angelegenheit untersuchen können. ### 1/5 — Так работают только мош *2026-08-01* Вымораживает 5 звезд, потом оплати подписку. И вот тогда ты поймешь что купил. Бред **Developer response:** Благодарим вас за то, что поделились своим отзывом. Нам жаль слышать, что ваш опыт не оправдал ваших ожиданий. Хотим уточнить, что оставлять 5-звездочный рейтинг совершенно необязательно и не обязательно для использования приложения. Пожалуйста, не стесняйтесь обращаться к нам. Мы будем рады помочь вам. ### 1/5 — Es passiert nichts, wenn man nicht bezahlt *2026-08-01* Mist **Developer response:** Thank you for your review. Your message is a bit short, so if you wish to share more about your experience, we would be glad to hear it. ### 1/5 — Rip Off *2026-07-27* Says 3 days free, charged me £6.99 straight from the off! Liberty! **Developer response:** We're sorry for the confusion. All subscription details, including trial eligibility and pricing, are clearly displayed on the purchase screen before confirmation. Charges cannot be processed without user approval. If you believe there was an issue with your purchase, please contact us and we'll be happy to check. ### 1/5 — Got it wrong *2026-07-27* I’ve had a DNA test which said I was 90% Russian Jew. None of this came up. Also asking for 5 stars before you start is a bit cheeky **Developer response:** We're sorry for the confusion. Our results are based on AI analysis and are intended for entertainment purposes, not as a replacement for DNA testing. Results may vary depending on the information and images provided. Also, we appreciate honest feedback and never require users to leave a 5-star review to use the app. ### 1/5 — No trial = no try *2026-07-25* Don’t pollute my feed with your ads if I can’t even try it out without giving you money. Pirates. **Developer response:** We understand you are frustrated. Thank you for letting us know how you feel about the current access and pricing. Your feedback on trying features first is noted. ### 1/5 — Why ask 5 star prior to trial? *2026-07-24* Not very inviting to ask a 5 star as if it was a condition to get a 3 day free trial Maybe it is not a condition, ok, but it looks like it. Hence my low rating **Developer response:** Thank you for the honest feedback. We understand how that prompt can feel and we do not want it to seem like a condition. We will keep your comment in mind. ### 1/5 — Really bad! *2026-07-23* I’m half African-half East European and this app kept telling me I’m from the Philippines, Vietnam, China, Japan!!! So left field… **Developer response:** Thank you for sharing this experience. The result is only an entertainment guess and is not meant to define anyone. Your comment is valuable and we will keep it in mind. ### 1/5 — Payant *2026-07-21* Mais on sait que c’est payant APRÈS avoir donné sa photo grrr ### 1/5 — Nulle *2026-07-20* Tout est payant et c’est nul **Developer response:** We're sorry to hear you feel that way. We appreciate your feedback and are continuously working to improve both the app experience and the value we provide. Thank you for giving it a try. ### 1/5 — Mauvais *2026-07-19* Complètement nulle cette application. J’ai fait 2 tests ADN et mes origines selon cette application sont totalement différentes de ceux de mes tests ADN. 49,99$/an !!! C’est fou. N’achetez pas ça. Si ça ne fonctionne pas, pourquoi vendre à ce prix démesuré pour un produit inefficace ? **Developer response:** Bonjour, Merci pour votre retour. Nos résultats d'ascendance sont des estimations générées par l'IA basées sur les caractéristiques du visage et ne sont pas basées sur une analyse ADN. Nous apprécions vos commentaires et continuerons d’améliorer l’expérience. ### 1/5 — Mauvais *2026-07-15* Complètement nulle cette application. J’ai fait 2 tests ADN et mes origines selon cette application sont totalement différentes de ceux de mes tests ADN. 49,99$/an !!! C’est fou. N’achetez pas ça. **Developer response:** Bonjour, Merci pour votre retour. Nos résultats d'ascendance sont des estimations générées par l'IA basées sur les caractéristiques du visage et ne sont pas basées sur une analyse ADN. Nous apprécions vos commentaires et continuerons d’améliorer l’expérience. ## Most critical reviews (10 lowest-rated) ### 1/5 — Click Bait Junk *2026-08-21* I did the Ancestry Profile and the app did not match any of my ethnicities. I will promptly cancel the 3-day trial. Don’t waste your time or money! ### 1/5 — Scam *2026-08-18* There is apparently a weekly limit they don’t mention. It’s about ten. ### 1/5 — Wrong! *2026-08-16* My results said 35% German & 25% Polish+ other nationalities. There’s no German in my maternal or paternal family! Irish & Polish, but that’s it! GOD bless 3 day trial ### 1/5 — Charged £6.99 for 2 mins use *2026-08-15* Asking for a 5 star review to get a free trial isn’t just cheeky (according to some comments), it’s called an incentivised review which is a violation of developer guidelines. Also the wording states free trial but also asks for your subscription option after which you have to choose. Boom…charged £6.99 straight away and no free trial. Update: So your response was that a 5 star review isn’t necessary to start the trial? There’s a number of people commenting on here that don’t agree. And yes I already requested and got my refund. **Developer response:** Hi, We’d like to clarify that leaving a 5-star review is not required to access the app or start a trial. Subscription payments and trial billing are processed by the Apple App Store, not directly by us. If you believe you were charge you can request a refund directly through Apple. We hope this clarifies the situation. ### 1/5 — Scam they bill you right away *2026-08-14* Scam don’t day for it ### 1/5 — Wrong nationality *2026-08-13* We are Native Americans and Scots/Irish and Swedish! You say Asian Thai, Japanese, Mongol, Fillopino??????? ### 1/5 — Pointless *2026-08-12* An empty app if there’s nothing to try for free ### 1/5 — Не скачивайте *2026-08-12* Пробная версия только после оплаты, иначе не работает ### 1/5 — Fake App *2026-08-12* Forced a 5 star review, then offered a free 3 day trial for a product that doesn’t work, then charged me the weekly fee anyway. I have asked apple for a refund and you should ask the devil for your soul. ### 1/5 — ? *2026-08-11* Jewish appearance? Do you mean Israeli? You should fix this racist classification as soon as you can! What school do you come from, please?! I definitely don't support! **Developer response:** Hi, We understand your concern and are sorry if the result was offensive. Our app uses AI to generate appearance-based results, which are not scientifically validated and should not be treated as factual statements about ethnicity, religion, nationality, or identity, including whether someone is Jewish or Israeli. Best regards, ## Most praised reviews (8 highest-rated) ### 5/5 — What’s to lose *2026-07-27* Going to give it a try free for 3 days **Developer response:** Thank you! We hope so enjoyed the app! 😊 ### 5/5 — Great *2026-07-14* Great app **Developer response:** Thank you for the 5 stars! 🙌 We’re delighted you think it’s a great app. We’ll keep polishing the experience and adding more fun content. Enjoy your time in the app! 🎮 ### 4/5 — Trop tôt *2026-07-17* Pas d’avis avant d’utiliser l’application. **Developer response:** Nous comprenons votre préférence et apprécions que vous la partagiez. Nous recherchons toujours des moyens d'améliorer l'expérience utilisateur et prendrons en compte vos commentaires. ### 2/5 — Won’t Open *2026-08-22* I downloaded this app this morning and I have tried to open it and it won’t open. It says it’s an internet issue but I have great service. I even tried opening this app with WiFi and it still won’t open. ### 2/5 — Кот в мешке *2026-07-31* Серва ставь оценку, потом оплати и получишь неизвестно что **Developer response:** Привет! Спасибо за ваш отзыв. Мы хотели бы уточнить, что оставлять 5-звездочный рейтинг совершенно необязательно и не требуется для доступа к приложению, запуска пробной версии или подписки. Пользователи могут исследовать приложение, не выставляя оценок. Приносим извинения за возникшую путаницу и ценим ваши отзывы. ### 2/5 — Abo Zwang *2026-07-12* Die Idee ist interessant aber sofort Abo man kann nicht mal paar Sachen ausprobieren um zu wissen wofür man bezahlt. An sich ein mal bezahlen wäre ok aber Abo völlig sinnfrei habe sofort deinstaliert **Developer response:** Wir respektieren Ihr Feedback zutiefst und teilen es mit unserem Team, um bessere Produkte anbieten zu können. Vielen Dank für Ihr Feedback! ### 2/5 — Just fur fun *2026-07-11* Results change accordingly to the hair color)) **Developer response:** Thanks for your feedback! Heritage results are designed for fun and entertainment, and factors like appearance can influence them. We appreciate you giving the app a try. ### 2/5 — Просит ставить 5 звезд до возможности использования. *2026-07-09* Может, приложение и правда прекрасно, но до использования я не могу этого знать. А бесплатный период, чтоб ознакомиться с возможностями, предоставляется только после выставления оценки в эппсторе. **Developer response:** Thank you for sharing your feedback. We understand your concerns and appreciate your honesty. Your comments have been shared with our team as we continue improving the user experience. We hope you'll have the opportunity to explore the app and evaluate it based on your own experience. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*