# Heritage Bank Mobile Banking — user reviews > 74 indexed App Store user reviews of Heritage Bank Mobile Banking by Heritage Bank, rated 4.78/5 from 3,170 ratings. - Source: https://appshunter.io/ios/app/heritage-bank-mobile-banking/id468086127/reviews - App overview in markdown: https://appshunter.io/ios/app/heritage-bank-mobile-banking/id468086127.md - Rating breakdown: 5★ 2,578 · 4★ 238 · 3★ 77 · 2★ 21 · 1★ 50 ## Newest reviews (14 of 74) ### 2/5 — Terrible Notification Service *2026-02-06, version 2025.10.1.3* The app is ok for function however if you set notifications for large transactions it seems to only notify you after you have opened the app. No text or email notifications for transactions until the app has been opened then it sends it. Not sure how that is supposed to help. If you have to open the app 1st, why wouldn’t you just look at your transactions? Instead you open the app and your phone blows up with text notifications and emails. ### 2/5 — Terrible Notification Service *2025-03-30* The app is ok for function however if you set notifications for large transactions it seems to only notify you after you have opened the app. No text or email notifications for transactions until the app has been opened then it sends it. Not sure how that is supposed to help. If you have to open the app 1st why wouldn’t you just look at your transactions? ### 4/5 — Convenient but the check deposit… *2024-01-04, version 2023.10.1.3* It is so much easier to have the mobile check deposit now that the heritage branch closest to me close down. Unfortunately, the mobile app has quit accepting certain checks that it used to accept. ### 5/5 — My Bank *2021-02-08, version 6.5.5.53* Great app and customer service ### 5/5 — Very user friendly *2020-11-16, version 6.5.2.52* I love this app. It’s very safe and secure and easy to use. I love the check deposit feature. All the employees at the Longview branch are “AMAZING”!!! Thank you😁 ### 4/5 — Good job *2020-11-02, version 6.5.2.52* Thanks for making the mobile app user friendly! ### 5/5 — Mobile App *2020-09-04, version 6.4.1.51* Love the Heritage Bank Mobile App, very easy to use and navigate! ### 4/5 — Like everything but remote check deposit *2020-08-20, version 6.4.1.51* Love the ability to bank on line, but the remote check deposit could use some work. I have a very clean check (no wrinkles, no tears, cleanly signed). I’ve snapped thirty pics of the endorsement area and it won’t capture correctly. This is on an iPhone 8. I stopped trying with my iPad a while back for the exact same issue. ### 5/5 — Want the old back *2020-07-19, version 6.3.1.49* Bring back the line that separates pending and charges already posted. The Italics don’t make it easy to read at a glance. ### 2/5 — External transfers *2020-06-30, version 6.3.1.49* Making external transfers are difficult ### 5/5 — On /off ??? *2020-01-12, version 6.1.2.46* Is there a way to turn your card on and off ? ### 2/5 — Needs work *2019-11-20, version 6.1.2.46* It’s ok but really wish it gives options to view by deposits and/or withdrawals, also doesn’t show time of transactions. ### 5/5 — Heritage Bank *2019-10-01, version 6.0.1.44* I love everything about Heritage Bank! The customer service is wonderful and the app is a lifesaver! Thank you so much! ### 5/5 — Great app! *2019-08-22, version 6.0.1.44* Awesome app!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Changes *2025-11-12, version 2025.7.2.1* I don’t like it when there are so many changes and I have to figure everything out again ### 1/5 — Unable to deposit on mobile *2025-10-26, version 2025.7.2.1* App requests full screen required when trying to deposit on mobile ### 1/5 — Very outdated *2024-03-22, version 2023.10.1.3* The app and its features are very outdated. Once I switched banks it became even more apparent ### 1/5 — 2FA is completely broken *2023-12-09, version 2023.10.1.3* I have not been able to login to the app since I upgraded the phone. An email to support about this has resulted in silence. Whether I use test or phone call to verify my 2FA code, when I return to the app it says “Application error occurred” Please roll back your questionable MFA implementation. ### 1/5 — Terrible new update *2020-07-03, version 6.3.1.49* Absolutely hate the new update, hard to use, confusing, everything is shoved together on one page in a hodgepodge way. Way to move backwards ### 1/5 — Horrible online banking! *2018-06-23, version 5.9.1.40* Not only are you not able to pay a car loan from the app, their web site for external transfers never works! Cannot wait to refinance and quit Heritage Bank all together! 2018 and your not able to pay your bill from another bank, without any hassle...really!? ### 1/5 — Garbage app by a garbage bank *2018-06-18, version 5.7.1.36* Don’t bother downloading ### 1/5 — It works most of the time *2017-05-07, version 5.3.4* In the last couple months I've been unable to view my account information due to an "application error". This should NOT be a thing. Also what's with the checking account monthly charge that appeared that I was never notified about? Im seriously considering moving to a different bank. ### 1/5 — Heritage Bank iPad app *2015-07-30* This is a terrible app. Has never worked no matter how many times I had tried it. Just did an "update" from App Store and it won't even ,lad now. Usless, am now going to delete it. iPhone app works really well. Have given 1 star because it won't let me continue unless it rate it.... Rate it as terrible. ### 2/5 — Money Transfer *2026-02-20, version 2025.10.1.3* Zelle would be fantastic ## Most praised reviews (10 highest-rated) ### 5/5 — Decent banking app. *2026-03-19, version 2025.10.1.3* Nothing special, just a general banking app. I don’t mean that in a negative way. It has the features you expected to have and it works fairly well and their system on the back end seems to be fluent and easy to use. For instance when I make a deposit, It is always in my account immediately well a cash deposit that is I have yet to try a check deposit, but I hope the check deposit will have a feature, allowing for instant deposit for a small fee. If they do not have that option then I will come back and update my review as having to wait a week to deposit a check is a major negative. So far so good Heritage. Keep it up! - Jacob Kissee ### 5/5 — Works great *2025-12-08, version 2025.7.2.1* Very convenient ### 5/5 — Digital activity review *2025-07-24, version 2025.0500.4* A1+++✅ ### 5/5 — Easy to use *2024-06-26, version 2023.10.1.3* This app is really great, I’m not great on a computer and this one is so easy to use it’s great! Love how I can do most of my banking with it! ### 5/5 — Easy to use *2024-03-18, version 2023.10.1.3* This app is extremely helpful for keeping track of my account history. ### 5/5 — Great APP *2023-12-27, version 2023.10.1.3* Easy to use and navigate. Always up to date on information. Better than other bank APPS. ### 5/5 — 5 star review *2023-04-21, version 2022.9.1.11* Constantly working and staying concise easy to use and regularly keeps me updated. ### 5/5 — Great bank, great app! *2023-04-07, version 2022.9.1.11* Easy to use. Helpful. ### 5/5 — Simple and Quick for deposits *2021-08-17, version 2021.6.0.55* I use only the deposit feature and it is very easy and quick. Since I do business deposits I needed to arrange for a higher limit for per day deposits but that was easy to set up through my local bank. ### 5/5 — Love this bank *2021-05-03, version 6.5.5.53* The Heritage on line banking site is just the best! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*