# Heritage Bank NV — user reviews

> 11 indexed App Store user reviews of Heritage Bank NV by Glacier Bank, rated 4.90/5 from 685 ratings.

- Source: https://appshunter.io/ios/app/heritage-bank-nv/id6474212273/reviews
- App overview in markdown: https://appshunter.io/ios/app/heritage-bank-nv/id6474212273.md
- Rating breakdown: 5★ 624 · 4★ 40 · 3★ 10 · 2★ 3 · 1★ 8

## Most critical reviews (10 lowest-rated)

### 1/5 — Terrible app

*2026-03-15*

It only works about 25% of the time for deposits and is extremely limiting compared to other banking apps

### 1/5 — Awful

*2025-12-23*

Password every 2 min, zelle doesent work, cant ise frequent payments

**Developer response:** Thank you for your review. We sincerely apologize that you have encountered an issue with our mobile app and are happy to help. Please reach out to your preferred branch office or contact our Customer Support team at 775.348.1000 so that we may gather some additional details and assist you further.

### 3/5 — Heritage Bank Nv

*2025-09-16*

Overall decent. Could be better. Why does the app/icon not support dark mode? bright white screen in a dark room is bad for eyes. please address this issue.

### 4/5 — Decent

*2025-02-17*

This app is decent enough. The deposit function does not engage the flash on a mobile device so there is a shadow when taking a photo of the deposit. Also, there is no option to use Zelle.

### 5/5 — Does not work!

*2025-08-29*

When using the deposit function, I can make a deposit but the app won’t work after that. I cannot get to any other function even though there is an arrow it is basically dead. If I want to make another deposit or check balances etc. I have to just close the app, I cannot even log out, then wait for the system to log me out due to inactivity and log back in again. Very frustrating!!!!!!

**Developer response:** Thank you for your review. We sincerely apologize that you have encountered an issue with our mobile app and are happy to help. Please reach out to your preferred branch office or contact our Customer Support team at 775.348.1000 so that we may gather some additional details and assist you further.

### 5/5 — Sparks branch

*2025-08-13*

The staff and management have the best attitudes and are always extremely helpful and knowledgeable! Thank you, Sandy and Cindy! Jim

### 5/5 — Great staff!

*2025-02-10*

Reno

### 5/5 — Best Mobile App

*2024-11-20*

This is the easiest mobile deposit app I have ever used. I have several other bank accounts. Heritage App is by far the best!  Thank you.

### 5/5 — New app is good

*2024-05-23*

The new mobile banking app is working well! It’s simpler and faster to use.

### 5/5 — This new app is awesome!!!

*2024-05-22*

I love this new online banking system, it is easy to navigate and very user friendly. Way to go Heritage Bank of Nevada!

## Most praised reviews (1 highest-rated)

### 5/5 — New HBN

*2024-05-22*

I love this new app so easy to use everything right in one place great job Heritage Bank Of Nevada my favorite bank

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*