# Heritage Collection — user reviews

> 3 indexed App Store user reviews of Heritage Collection by Trevo Pte Ltd, rated 1.00/5 from 12 ratings.

- Source: https://appshunter.io/ios/app/heritage-collection/id1507927453/reviews
- App overview in markdown: https://appshunter.io/ios/app/heritage-collection/id1507927453.md
- Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 12

## Most critical reviews (3 lowest-rated)

### 1/5 — Don’t stay here.

*2024-12-25*

App doesn’t even work. Terrible check in. No hot water. They charge $30 sgd for a plastic card.

### 1/5 — Would recommend a different hotel

*2023-11-19*

This apps technology is extremely out of date for the photo you must submit. It has taken over a day and I have to reach out to customer support to simply retrieve my hotel key. Simply put it is a large inconvenience and would recommend a different hotel as a result.

### 1/5 — Worst app you can find

*2023-10-07*

Instructions incomplete.  You have to guess what to do.  Try and error the location of the photo need to be on the screen.  OCR function is buggy , birthday always off by a day.  After completing registration when you go back to the app always shows error message without explanation.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*