# Heritage Digital Banking — user reviews

> 7 indexed App Store user reviews of Heritage Digital Banking by Heritage Bank of Ozarks, rated 4.80/5 from 528 ratings.

- Source: https://appshunter.io/ios/app/heritage-digital-banking/id6444867865/reviews
- App overview in markdown: https://appshunter.io/ios/app/heritage-digital-banking/id6444867865.md
- Rating breakdown: 5★ 473 · 4★ 29 · 3★ 12 · 2★ 5 · 1★ 9

## Most critical reviews (7 lowest-rated)

### 1/5 — New Update is a few steps backwards

*2023-04-07*

Instead of using ID and Password now just four digits to open to open application and access accounts. Unless you are going to a new bank we are stuck with it.

### 1/5 — “Updated app is terrible”

*2023-03-18*

I love this bank, hate the new app. The previous version kept a current total even on the weekends. This version has serious delays, bulk data dumps and has me missing the old app.

### 2/5 — Error

*2026-01-05*

Every few months I have trouble with the app and it won’t let me get in it says can’t load app error so I have to delete it and reinstall it again

### 2/5 — Pending Charges Issues

*2023-07-31*

Terrible issues with pending charges not showing up on accounts until days and days have past. Then all of the sudden there’s a ton of pending charges that should have been apparent immediately when the purchase was made. This makes keeping track of funds difficult. Other banks & credit card companies have no issue making the pertinent information available immediately, in real time.

### 5/5 — Review

*2025-07-14*

I love the app very easy to use have had my account for about 8 yrs no problems at all great job you guys

### 5/5 — Excellent Upgrade!

*2023-07-10*

Two thumbs up to the management team that chose to invest in upgrading this app. Light years better than the old. Smooth and easy user interface. Go HBO!

### 5/5 — Heritage Bank

*2023-04-09*

Friendly people and professional. 60 years old and best bank I’ve every done business with!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*