# Herndon ON the Go

> Town service request submission and town news portal. (iPhone/iPad app by Town of Herndon.)

- Source: https://appshunter.io/ios/app/herndon-on-the-go/id1360378453 (this page in markdown: same URL + `.md`)
- Developer: [Town of Herndon](https://appshunter.io/developer/1360378452)
- Category: Utilities
- Price: Free
- Rating: 4.60/5 from 13 App Store ratings · 2 written reviews indexed
- Age rating: 12+
- Requires: iOS 17.6 · 145 MB
- Languages: American English, Arabic, Filipino, French (France), German (Germany), Italian, Korean, Brazilian Portuguese, Russian, Chinese (Simplified, China) and 4 more
- Released: 2018-07-24
- Data updated: 2026-06-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/herndon-on-the-go/id1360378453/reviews.md

## What is Herndon ON the Go?

Herndon On the Go enables service requests (potholes, noise complaints, zoning code enforcement, etc.) to be submitted directly to town government, where they will be instantly routed to town staff for appropriate action. This means your service requests will be responded to quickly and efficiently, and you’ll be notified the instant they are resolved! It’s also your GO-to source for town news and information.

## Key features

- Submit service requests
- Track request status
- Receive resolution notifications
- Access town news
- Instant routing to staff

## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/herndon-on-the-go/id1360378453/reviews.md

### 5/5 — A great way to improve the community

*2020-04-13*

This app allows the citizens of Herndon to quickly and easily, alert the appropriate leadership of discrepancies. This has a two fold advantage of rectifying problems before they become an issue and keeping costs to the town down.

### 2/5 — Just go to herndon-va.gov

*2020-02-21*

This app doesn’t do anything more than direct you to the Herndon web site.

## Frequently asked questions about Herndon ON the Go

### What types of service requests can I submit with Herndon ON the Go?

You can submit various service requests, including potholes, noise complaints, and zoning code enforcement issues directly to the town government through the app.

### How quickly will my service request be addressed?

The app is designed to instantly route your service requests to town staff for appropriate and efficient action, aiming for a quick response.

### Will I be notified when my service request is resolved?

Yes, you will receive instant notifications the moment your submitted service requests are resolved by town staff.

### Is Herndon ON the Go available on Android devices?

Currently, Herndon ON the Go is only supported on iPhone devices, according to the provided information.

### How often is Herndon ON the Go updated?

The app was last updated on April 24, 2025, indicating recent development and maintenance by the Town of Herndon.

### What is the age rating for Herndon ON the Go?

Herndon ON the Go has an age rating of 12+, making it suitable for users aged 12 and above.

### Does Herndon ON the Go have ads?

No, Herndon ON the Go does not contain advertisements, as indicated by the 'hasAds' flag being false.

### What is the user sentiment for Herndon ON the Go?

The app has a high user rating of 4.6 stars from 13 ratings, suggesting positive user sentiment and satisfaction with its functionality.

## Version history (last 5 releases)

### 6.2.1 — 2025-04-24

- Accessibility improvements (WCAG)
- Map improvement in duplicate request detection
- User account logout improvement

### 6.1.0 — 2025-02-20

- Accessibility improvements (WCAG)
- Switch to ArcGIS Maps, for platform consistency
- UI Updates

### 6.0.1 — 2024-09-27

- Switch to ArcGIS Maps, for consistency with web portal and CRM.
- Bug fixes

### 5.15.0 — 2023-08-22

- Fix inconsistent photo thumbnails during request submission
- Fix caching issue preventing user account switching
- Misc. fixes

### 5.13.0 — 2023-04-27

- Improved request form UI to support block submission option
- Added link to Manage Account from user profile
- Bug fixes

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## Related topics

[herndon on the go](https://appshunter.io/ios/topics/herndon-on-the-go)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*