# Hero App

> Manage Hero two-wheeler services, details, and product information. (iPhone/iPad app by Hero MotoCorp Ltd.)

- Source: https://appshunter.io/ios/app/hero-app/id1079298028 (this page in markdown: same URL + `.md`)
- Developer: [Hero MotoCorp Ltd](https://appshunter.io/developer/1079298027)
- Category: Utilities
- Price: Free
- Rating: 3.45/5 from 1,209 App Store ratings · 37 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 389 MB
- Languages: American English, French (France)
- Released: 2016-03-15
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/hero-app/id1079298028/reviews.md

## What is Hero App?

Hero App intends to enable differentiated customer experience through In Context messaging , Personalisation ,Different services basis customer tier etc.. You may connect with Hero using this app and perform various operations like:

Find Your Vehicle: You may search your two-wheeler based on your registered mobile no. or VIN (vehicle identification number) or vehicle registration number.

Vehicle Details: Various information of your two-wheeler like registration number, last service date, next service date, last service advice, goodlife details.

Dealer Locator: You may search Hero authorised dealership and workshops based on State/City or your location. 

Service Booking: Service booking can be done with the help of this app. User can select the two-wheeler to be serviced, select the workshop and submit the request.

Hero Products: User may check the complete range of Hero products and download the specifications.

Tips: Maintenance schedule of hero two-wheeler is available under this section. You may select the two-wheeler for which you wish to check the schedule and plan your maintenance.

You may select a dealer and use his contact details to directly connect with him.

Disclaimer: The Application, containing information on HMCL, its products, services, offers, promotions etc. is intended for use only in India and can be accessed by Indian mobile number.

## Key features

- Find your vehicle by mobile, VIN, or registration
- View vehicle service history and details
- Locate authorized dealerships and workshops
- Book service appointments online
- Browse Hero products and download specifications
- Access maintenance schedules

## Recent user reviews (10 of 37)

All indexed reviews: https://appshunter.io/ios/app/hero-app/id1079298028/reviews.md

### 1/5 — Service

*2026-08-02*

I’m stuck after buying a Hero bike; their service center is the absolute worst—they say one thing but do another. They listed a whole lot of work for my bike, but hardly any of it actually got done. I dropped the bike off at 9 AM; when I called at 4 PM, they claimed it was ready, but when I got there, they hadn't even touched it—they only started working after I arrived. To make matters worse, half the jobs weren't even completed. Even the showroom doesn't stock Hero parts. The specific repair I went in for didn't happen, but they did all the other stuff that yields them a fat commission. It’s the worst place; you're better off getting your bike fixed at a local garage, but never—ever—go to the showroom.

**Developer response:** Hi, we are upset you had to face this. Kindly share your contact details, vehicle registration number, and dealer details at heroapp@heromotocorp.com. We'll have our team look into this and ensure a resolution is provided at the earliest. Meanwhile, your cooperation will be appreciated.

### 3/5 — Why Bluetooth required to be on???

*2026-07-24*

Getting annoyed every time I have to open the app it request Bluetooth to be on. Not sure why this app required Bluetooth.

And offers and ads - if I click ads or offers or new bike immediately I get a call from hero.

**Developer response:** Hi Ram, we surely want to look into this concern and get it fixed for you. We request you write us your concern at heroapp@heromotocorp.com for further assistance.

### 1/5 — Basic OTP functionality is not working

*2026-04-18*

I want to update my mobile number for my vehicle to connect to hero scooter. Apparently dealer registered with wrong number. When I’m trying on app it simply don’t send any verification OTP. How do I proceed? Also no way to paste chassis and engine number, have to type the whole thing really? For mobile number as well it shows in keyboard as suggestion but input field doesn’t take it as a value. Are you even serious about the app. It’s 2026, at least fix the basic UX issues.

**Developer response:** Hi Kush, we understand issues like this can be frustrating but not to worry, we're here to fix it for you. Please write to us at heroapp@heromotocorp.com for prompt assistance.

### 4/5 — Review after 6 months usage

*2026-03-16*

Vehicle performance is good after 6 months..
But some improvements required related to Map, as of now it is linked with Maple app and it has very limited updates or less info when comparing with the Google map.. and also there is frequent variation in the display shown for mileage related and after fuel fill
Up range to be travelled.. not so satisfactory.

**Developer response:** Hi Shiva, we greatly appreciate this valuable feedback. We have made a note of it and will strive to make improvements accordingly.

### 4/5 — Need better map

*2026-03-14*

The map available in app is not good . We cant search most of the places . Integration with google maps can make the app really good because the navigation feature is very useful

**Developer response:** Hi, we understand issues like this can be frustrating but not to worry, we're here to fix it for you. Please write to us at heroapp@heromotocorp.com for prompt assistance.

### 1/5 — Xpulse issue

*2026-03-08*

Hello Sir, my name is Rahul. Today, I got my Xpulse bike checked at Hero Jyoti Motors because of a noise coming from the chain. Your mechanic told me that the chain sprocket needed to be replaced, so I followed his advice and had a new one installed. However, even after changing it, the noise is still there. 
When I brought this up, the mechanic behaved rudely and claimed that even new bikes make that sound. Upon further inquiry, the staff informed me that the person I was dealing with had already left on leave. Furthermore, when I got the manager’s number from the staff, he did not pick up my calls. Despite all this, I am being told to come back another day because the specific staff member is away. I am very disappointed with this service.”
Would you like me to refine this into a formal email or a tweet to tag Hero MotoCorp?

**Developer response:** Hi, we are upset you had to face this. Kindly share your contact details, vehicle registration number, and dealer details at heroapp@heromotocorp.com. We'll have our team look into this and ensure a resolution is provided at the earliest. Meanwhile, your cooperation will be appreciated.

### 1/5 — Unable to use

*2026-02-01*

Today I purchase the hero xpulse 4v pro the executive in the store explain everything about the app by Connecting the bike from his phone but tell me what is the use of the aap if I’m not able to use it. I’m using 14 fully update and still I’m unable to connect my bike by Bluetooth after reinstalling the app restarting the phone doing every possible thing still when every I try to connect my bike it is not working at all, what should I do now what is the use of this app.

**Developer response:** Hi, we surely want to look into this concern and get it fixed for you. We request you write us your concern at heroapp@heromotocorp.com for further assistance.

### 1/5 — everything going wrong

*2025-12-16*

As i’m the customer of hero, i have  hero maestro edge and hero splendor. I’m facing the issue in service booking and few months ago i have sent a friend for service he mistakenly give his number but after that when i update my number through app(multiple times 8-10) till now it’s not updated and also one time from agency but got no result.
worst app.
I think the purpose of this app is only attract new buyers to showing them their new models.
worst app ever.

**Developer response:** Hi Mustakim, we surely want to look into this concern and get it fixed for you. We request you write us your concern at heroapp@heromotocorp.com for further assistance.

### 3/5 — App launches only twice

*2025-10-11*

While using the app, the experience is satisfactory but it doesn’t operate for more than 2 instances of launch activity. For third time launch of the app, I have to uninstall and reinstall again and the cycle repeats i.e. I can use a maximum of 2 times, later it becomes complete blank white screen. This needs to be fixed on priority basis as it is a recurring issue and quite frustrating.

**Developer response:** Hi Tarun, we are sorry that we didn't meet your expectations. Please let us know what we can do to improve. Drop us an email at  heroapp@heromotocorp.com and we will definitely try to resolve the issue.

### 2/5 — Navigation

*2025-10-02*

The navigation in this app is very poor as it uses Maples, which is not updated in many locations. Google Maps would be much more useful and convenient for users, as most people rely on it for accurate navigation. Kindly update the app to use Google Maps for a better experience.

**Developer response:** Hi Harish, we understand issues like this can be frustrating but not to worry, we're here to fix it for you. Please write to us at heroapp@heromotocorp.com for prompt assistance.

## Frequently asked questions about Hero App

### What can I do with Hero App?

Hero App allows you to find your vehicle, view its details, locate dealerships, book services, and check maintenance schedules. You can also explore Hero products and download specifications.

### How do I find my vehicle using Hero App?

You can search for your two-wheeler in Hero App using your registered mobile number, VIN (vehicle identification number), or vehicle registration number.

### Can I book a service appointment through Hero App?

Yes, Hero App enables you to book service appointments. You can select the two-wheeler to be serviced and choose a preferred workshop.

### Does Hero App show my vehicle's service history?

Yes, Hero App provides various vehicle information, including your last service date, next service date, and last service advice.

### Is Hero App available outside of India?

No, Hero App is intended for use only in India and can be accessed by Indian mobile numbers.

### What is the rating of Hero App?

Hero App has a rating of 2.0 stars from 1 rating.

### When was Hero App last updated?

Hero App was last updated on December 6, 2023.

### What devices support Hero App?

Hero App supports iPhones, iPads, and iPods.

## Version history (last 5 releases)

### 10.1.05 — 2026-08-21

We've made bug fixes and UI enhancements to improve the app's stability, performance, and overall user experience.

### 10.1.04 — 2026-06-15

New Features & Enhancements:
• E-shop Optimization – Faster browsing and smoother shopping experience

Improvements & Fixes:
• Vehicle Default Image – Improved fallback visuals for a better app experience
• Connectivity Bug Fixes – Improved stability and performance across the app
• Bug Fixes and UI enhancement added

### 10.1.03 — 2026-04-29

New Features & Enhancements:
• IPL Avatar Flow – Create your personalized cricket avatar and show off your team spirit this IPL season
• E-shop Optimization – Faster browsing and smoother shopping experience

Improvements & Fixes:
• Vehicle Default Image – Improved fallback visuals for a better app experience
• Connectivity Bug Fixes – Improved stability and performance across the app

### 10.1.01 — 2026-03-04

Introducing Hero Avatar Studio!
Create your own personalized avatar in just a few taps. Transform your pictures into stylish avatars and share your Hero vibe with the world.

Update now and try it out!

### 10.0.11 — 2026-02-11

- Streamlined Booking: Easier vehicle booking with flexible payments and exclusive access to Premia dealerships for premium models.

- Festive Update: Enjoy themed notifications, a personalized profile, and special seasonal offers.

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## More apps by Hero MotoCorp Ltd

- [HERO ICE: In Case of Emergency](https://appshunter.io/ios/app/hero-ice-in-case-of-emergency/id1084158674)
- [My Events](https://appshunter.io/ios/app/my-events/id1216691926)
- [mCatalogue](https://appshunter.io/ios/app/mcatalogue/id1242744179)
- [Hero RideGuide](https://appshunter.io/ios/app/hero-rideguide/id1367816907)
- [Hero myBusiness](https://appshunter.io/ios/app/hero-mybusiness/id1461100025)

All apps by Hero MotoCorp Ltd: https://appshunter.io/developer/1079298027

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
