# Hero CONNECT® — Keeping you connected!

> Remote monitoring and alerts for HERO Sump Pump systems. (iPhone/iPad app by Glentronics, INC.)

- Source: https://appshunter.io/ios/app/hero-connect/id1519318080 (this page in markdown: same URL + `.md`)
- Developer: [Glentronics, INC](https://appshunter.io/developer/1424225975)
- Category: Utilities
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings
- Age rating: 4+
- Requires: iOS 9.0 · 150 MB
- Released: 2021-03-17
- Data updated: 2026-06-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/hero-connect/id1519318080/reviews.md

## What is Hero CONNECT®?

"Welcome to the HERO CONNECT mobile app. For the past 6 decades, U.S. Waterproofing has been the leader in utilizing cutting edge technology to protect basements and crawl spaces across Chicagoland.  The HERO line of sump pumps, found only at U.S. Waterproofing, is another example of using advanced technology in order to ensure dry basements and crawl spaces. Use this app to monitor, see the status of and receive alert notifications from your HERO Sump Pump, This app also offers product support including FAQs and other options.

Features:
• Monitor status of your HERO Sump pump system
• Receive push notifications of potential problems
• Edit alert settings of WiFi modules
• Customer support (online, phone, or email)

In order to monitor the status of your sump pump, you will need to have a HERO Sump System and a HERO Connect linked to a Wi-Fi network.  This will allow for remote monitoring of pump activity.  If a potential problem arises, the status page will display a red warning and explain the specific problem.  In addition to the status page, you will be notified via email, text message, or push notification.  All three notification methods can be disabled or enabled through the app.

List of Compatible Pump Systems:
• HERO 3000
• HERO 3900
• HERO 4400 IB "

## Key features

- Monitor sump pump system status
- Receive push notifications for problems
- Edit WiFi module alert settings
- Access customer support
- View compatible pump systems


## Frequently asked questions about Hero CONNECT®

### What is Hero CONNECT® used for?

Hero CONNECT® is used to remotely monitor the status of your HERO Sump Pump system and receive alert notifications for potential problems. It helps ensure your basement and crawl spaces remain dry by providing real-time system performance data.

### What HERO Sump Pump systems are compatible with Hero CONNECT®?

Hero CONNECT® is compatible with the HERO 3000, HERO 3900, and HERO 4400 IB pump systems. You will need one of these systems and a HERO Connect linked to a Wi-Fi network for remote monitoring.

### How does Hero CONNECT® notify me of problems?

When a potential problem arises, the app's status page will display a red warning explaining the issue. You will also receive notifications via email, text message, or push notification, all of which can be enabled or disabled within the app.

### Can I customize the alert settings in Hero CONNECT®?

Yes, you can edit the alert settings for your WiFi modules directly within the Hero CONNECT® app. This allows you to tailor the notifications you receive based on your preferences and system setup.

### What kind of customer support is available through Hero CONNECT®?

Hero CONNECT® offers comprehensive customer support options, including online FAQs, phone support, and email assistance. This ensures you can get help with any questions or issues you may encounter with your HERO Sump Pump system.

### Is Hero CONNECT® available on Android devices?

Based on the provided data, Hero CONNECT® is currently supported on iPhone and iPod devices. Information regarding Android compatibility is not available in this data.

### How often is Hero CONNECT® updated?

The latest version of Hero CONNECT® is 3.0, which was last updated on October 29, 2021. Specific update frequency details are not provided, but this indicates recent maintenance.

### Does Hero CONNECT® have ads?

No, Hero CONNECT® does not contain advertisements. The application is free to download and use without any ad interruptions.

## Version history (last 3 releases)

### 3.0 — 2021-10-29

Updated customer support number

### 2.8 — 2021-06-21

Fixes under the hood

### 1.0 — 2021-03-17

No release notes.

## Apps similar to Hero CONNECT®

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [i-ALERT Condition Monitor](https://appshunter.io/ios/app/i-alert-condition-monitor/id1013078652) | 4.6 (13) | Free | Utilities |
| [PD BlackPearl](https://appshunter.io/ios/app/pd-blackpearl/id6747769400) | — | Free | Utilities |
| [TM2 Interface](https://appshunter.io/ios/app/tm2-interface/id6503637948) | — | Free | Utilities |
| [HYDROS App](https://appshunter.io/ios/app/hydros-app/id1455344294) | 4.1 (17) | Free | Utilities |
| [NYB-Connect](https://appshunter.io/ios/app/nyb-connect/id6462700091) | 5.0 (1) | Free | Utilities |
| [Ion+ Connect](https://appshunter.io/ios/app/ion-plus-connect/id1476515242) | 1.0 (1) | Free | Utilities |

## More apps by Glentronics, INC

- [Basement Watchdog CONNECT®](https://appshunter.io/ios/app/basement-watchdog-connect/id1424225976)
- [Pro Series Pumps CONNECT®](https://appshunter.io/ios/app/pro-series-pumps-connect/id1440157435)

All apps by Glentronics, INC: https://appshunter.io/developer/1424225975

## Related topics

[Hero Connect](https://appshunter.io/ios/topics/hero-connect)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-29.*