# Hero Department — user reviews > 25 indexed App Store user reviews of Hero Department by Samet Ersan, rated 4.58/5 from 1,013 ratings. - Source: https://appshunter.io/ios/app/hero-department/id1614990386/reviews - App overview in markdown: https://appshunter.io/ios/app/hero-department/id1614990386.md - Rating breakdown: 5★ 804 · 4★ 104 · 3★ 39 · 2★ 16 · 1★ 50 ## What do users think of Hero Department? Overall sentiment: negative **Pros** - 💡 Potential for a fun game **Cons** - 🔥 Too many ads - 🐛 Glitches and bugs - 🔁 Progress resets - ⏱️ Ads interrupt gameplay **Commonly reported bugs** - Resets progress - Glitches and bugs - Ads cause crashes **Most requested features** - Add new vehicles and fire trucks - Fix glitches and bugs - Reduce ads or provide ad-free option ## Newest reviews (6 of 25) ### 1/5 — Ads *2022-04-18, version 1.2.1* This game would be great if there was an ad blocker, the banner at the bottom really slows down the game play. And the water girl video doesnt work. ### 1/5 — Ads *2022-04-17, version 1.2.1* Way to many ads every 20-30 seconds is a add can’t even play the game ### 1/5 — Too many pop up ads *2022-04-15, version 1.2.1* For my young kid the game is fun but now forced pop up ads keep interrupting the game… they say every few minutes but it’s more like every 30 seconds to a minute ### 1/5 — What game *2022-04-15, version 1.2.1* Wouldn’t know if this game was any good every 15 seconds there’s an ad. Haven’t been able to play the dam game long enough to know if it’s any good ### 1/5 — Forced Ads *2022-04-11, version 1.1* Latest version added a permanent ad banner to the bottom of the game. Pop up ads occur every few minutes. Game was borderline tedious and repetitive before the latest update, now it’s absolutely no fun. ### 1/5 — Beaten *2022-04-07, version 1.0* Have already beat the game. Downloaded a few hours ago. Needs more expansion and more upgrades to the Ststion. ## Most critical reviews (10 lowest-rated) ### 1/5 — Is there even any words other then ads? *2024-12-16, version 1.5.1* I’m not joking with this title 20 seconds after the tutorial and other stuff etc i immediately got a ad that ad then bugged forcing me to restart the game and this has happens so many times I’ve basically forgot this was a game,infact it’s not a game it’s ad simulator. ### 1/5 — Too many ADS! *2023-07-03, version 1.5.1* You cannot play due to all the ads. ### 1/5 — So many ads *2022-08-11, version 1.5.1* Great game. Too many ads. Would pay to remove them. ### 1/5 — Too many ads. *2022-07-06, version 1.5.1* This game is really entertaining, until you get to the ads every 5 seconds. I understand the developers want to make money but they’re overwhelming and extremely annoying. I would much rather pay to have them removed and enjoy the game. ### 1/5 — Resets your progress *2022-05-19, version 1.5.1* Seems to be another copy/paste game going around, weird glitch where it resets your progress after login ### 1/5 — Too much ads *2022-04-29, version 1.4.1* Too much ads and there is no option to pay to remove ads all together ### 1/5 — Too many ads *2022-04-24, version 1.4* Way to many ads. Apple should stop letting annoying games like this flood the App Store. ### 1/5 — Good game *2022-04-23, version 1.4* It’s a great game, there are just way too many adds. You spend more time having to watch adds than playing the game. ### 1/5 — Too many ads *2022-04-22, version 1.3* The insane amount of advertisements really makes the game tedious to play. It’s like you put out one fire and have to watch an ad. ### 1/5 — So much potential, so many buggy ads! *2022-04-20, version 1.3* Could be a fun game, but with so many buggy ads, happening so often, it is stop for an ad, ad bugs, restart game. End result: delete game! ## Most praised reviews (9 highest-rated) ### 5/5 — Good Game *2022-04-23, version 1.4* But it needs more bug fixes And lags fixed ### 5/5 — Add new vehicles and firetrucks *2022-04-21* Add new vehicles and fire trucks please ### 3/5 — Fun! However… *2022-05-02, version 1.5* It’s a fun game, and I think it has a lot of potential but again a common problem is the use of high frequent ads… even just half way playing the game you just get interrupted by an ad which ruins the experience. ### 3/5 — Pls add updates for glitching *2022-04-20, version 1.3* Ok I was getting on the game and my WHOLE thing restarted so pls do something ### 2/5 — I really enjoy this game but *2022-05-19* I’d gladly bump this up to five stars but as many new towns as I’ve continued on to it started glitching like two towns ago but now this new town it did not give me ANY coins in order to unlock the new fire hall to unlock the new town so I literally cannot continue playing it. I’ve had to delete it once in the past and download it again to fix a problem I had in the past and I’ll try it this time but I have serious doubt this time it will fix itself. ### 2/5 — The Ads are overwhelming *2022-05-05, version 1.5* The game is fun, and a great way to burn time, but it feels like there’s an ad every 30 seconds. That doesn’t even include the persistent banner ad on the bottom of the screen. I’ve used the in game currency from extinguishing a fire to install a fire suppression system (which can be unlocked via ad) just to have an ad pop up within seconds afterwards. If there was a $2-3 dollar ad removal I would do it in a heartbeat, because the game is fun, but I don’t know how long I’ll stick with this if the ads aren’t dialed back a bit. I’m only on the second city and it’s already annoying me. I never write reviews, but I felt compelled for this one. ### 2/5 — Potential but *2022-05-03, version 1.5* Too many ads, every 30 seconds. I swear. Then to check to see the price of gettin rid of them I couldn’t find. Probably ten bucks. The game has potential, not worth 10 bucks to get rid of ads that pop up every thirty seconds. That interrupt game play. Could be a really fun game, if some things get worked out. ### 2/5 — Neat Game *2022-04-30, version 1.5* Kinda fun but no point in playing when you have to see an AD every 45 seconds. ### 2/5 — Way too many Ads *2022-04-18, version 1.2.1* I could put out maybe one or two fires and then an advertisement would pop up. It’s almost like after every fire I put out it would be an advertisement right afterwards. I think it’s a okay game. Maybe change it up a bit, like multiple fires at once. Or something it gets boring after a while. Also have like 10 advertisement back to back made my phone glitch and I’ve closed the game three times within ten minutes. Reduce the advertisement and change up the game so people can enjoy this game. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*