# Hero Digital Lending & UPI App — user reviews > 25 indexed App Store user reviews of Hero Digital Lending & UPI App by HeroFinCorp, rated 3.57/5 from 281 ratings. - Source: https://appshunter.io/ios/app/hero-digital-lending-and-upi-app/id6736638250/reviews - App overview in markdown: https://appshunter.io/ios/app/hero-digital-lending-and-upi-app/id6736638250.md ## Newest reviews (5 of 25) ### 5/5 — Highly recommended *2025-10-10* Really impressed with how quick and smooth the process was! Got my loan approved and amount credited in no time. The app is easy to use, transparent, and perfect for emergencies. Highly recommended! **Developer response:** Hi Mahesh, we appreciate you taking the time to share your feedback with us, and we hope that you will continue to choose Hero FinCorp for your financial needs in the future. Regards, Team Hero FinCorp ### 5/5 — Intuitive Screens *2025-10-10* the app usage is smooth and refreshing. i am able to quickly apply and get clear eligibility from hero fincorp. great experience! **Developer response:** Dear Khushbu, thank you for the valuable rating and positive review you shared. We will continue improvising our services to provide you with the best instant loan experience. Regards, Team Hero FinCorp ### 1/5 — NO CIVIC sense. *2025-08-01* Please never ever apply for loan or check loan offers from hero fincorp, Customer persons haven’t civic sense they will encroach your privacy through frequent calling, they didn’t try to understand that you just checked offers, you don’t require loan, extreme pathetic experience. I have to put my cell always on DND just because of their unwanted calls. **Developer response:** Hi S P BHARDWAJ, We apologize for the inconvenience caused. We are working to make sure no other such issue is faced by our valued customers. Please share more information about the problem you faced. In case of any concern, please reach out to us customer.care@herofincorp.com. Regards, Team Hero FinCorp ### 2/5 — Not get proper update *2025-07-18* I had applied PL on 16th July 25 application accepted, sanction letter & agreement done with E-Mandate. Telephonic verification are also been done but today 18th July 2025 app showing pending for telephonic verification. Even I emailed them to know the current status but no reply, just auto email came that issue will resolve 2 working days. Don’t know how we will connect properly. **Developer response:** Hi R@ju Maz, We apologize for the inconvenience caused. We are working to make sure no other such issue is faced by our valued customers. Please share more information about the problem you faced. In case of any concern, please reach out to us customer.care@herofincorp.com. Regards, Team Hero FinCorp ### 1/5 — Application halted *2025-07-08* I am writing to express significant frustration with the Hero FinCorp loan application process. My application has been stuck for several days at a critical stage, despite showing a "Loan Approved" status. Currently, the application status reads "Agreement letter pending," and it has remained on the same page for an extended period. This issue is causing considerable inconvenience as I am unable to finalize my financial plans **Developer response:** Hi Prakashh, Sorry for the inconvenience. Please share your concern at customer.care@herofincorp.com. Our team will try their best to rectify it at the earliest. Team Hero FinCorp ## Most critical reviews (10 lowest-rated) ### 1/5 — Disappointed *2026-08-14* I am extremely disappointed with the Hero FinCorp app and loan process. I have already completed all the required steps, including document submission, e-Mandate, and e-Sign, but the app still fails to provide any clear update on my loan application. Whenever I check the status, it says loan approved but the support team told that the application cannot be found, even though all formalities have been completed from my side. There is no transparency about whether my loan has been approved, rejected, or is still under review. The lack of communication and inability to track the application status creates unnecessary confusion, stress, and inconvenience. Customers should not have to keep following up just to know the status of their application. I request Hero FinCorp to investigate this issue and provide an update on my loan application as soon as possible. A clear and timely response would help avoid unnecessary delays and improve customer trust in the service. **Developer response:** Hi Chethan, We are prioritising your concern and our team will look into it at the earliest. In the meantime, please feel free to reach out to us on customer.care@herofincorp.com for any more concerns and we shall help you. We sincerely apologize for the inconvenience. Regards, Team Hero FinCorp ### 1/5 — Unprofessional *2026-08-12* I am writing to raise a formal complaint regarding the lack of an update on my personal loan application. I have already completed all the required verification procedures, including digital e-sign and in-person verification. However, despite completing these steps, I have not received any clear update regarding the status of my application. Additionally, when I try to check the application status through the WhatsApp bot, it states that my loan ID and registered mobile number do not match, which is preventing me from tracking my application. I request you to urgently look into this issue and provide me with: 1. The current status of my loan application. 2. The reason for the delay, if any. 3. Confirmation of whether any further documents or verification are required. 4. A clear timeline for the next steps and final decision. I have completed the requested formalities from my end, and I expect a proper update without further delay. Please treat this as a formal complaint and provide me with a complaint/reference number for tracking purposes. **Developer response:** Hi Vignesh, We are prioritising your concern and our team will look into it at the earliest. In the meantime, please feel free to reach out to us on customer.care@herofincorp.com for any more concerns and we shall help you. We sincerely apologize for the inconvenience. Regards, Team Hero FinCorp ### 1/5 — Its take too much time *2026-05-26* On thes app i apply for loan and loan can also approved bt still my laon amount dos'not disbursement I can send so many mails they can't update may loan status till date they can't say my loan appilication is on process or reject if any take loan on this app please be careful bocz its takes too much time and you also face problem in autopay payment if autopay payment is activate you can't cancle your side coz its app can't asseces to cancle autopy your side overall very bad serive **Developer response:** Hi, We are prioritising your concern and our team will look into it at the earliest. In the meantime, please feel free to reach out to us on customer.care@herofincorp.com for any more concerns and we shall help you. Regards, Team Hero FinCorp ### 1/5 — Extremely disappointing experience with Hero FinCorp. *2026-05-25* After completing all the required formalities including office verification and residential verification, there has been absolutely no transparency or proper communication from their side. I have sent emails, waited for responses, and even tried contacting customer care multiple times, but no one answers properly. Calls are kept on hold for 15–20 minutes without any resolution. The worst part is that when I try to check my application status, the system says “No such application found,” and even my registered mobile number shows as “not registered.” This is highly unprofessional and unacceptable for a financial company handling customer loans. Customers are left completely clueless after approval and verification. No updates, no timelines, no accountability. If this is the level of service before disbursement, I can only imagine the support after becoming a customer. Strongly disappointed with the lack of professionalism and customer handling. **Developer response:** Hi, We are prioritising your concern and our team will look into it at the earliest. In the meantime, please feel free to reach out to us on customer.care@herofincorp.com for any more concerns and we shall help you. Regards, Team Hero FinCorp ### 1/5 — notification *2026-04-06* I keep receiving notifications saying that a loan top-up is available, but whenever I apply, the loan never gets approved. This is very frustrating because each application is affecting my CIBIL score. If there is no real chance of approval, why are such notifications being sent in the first place? It feels misleading and unfair to customers who genuinely need financial support. Please do not send such notifications if the eligibility is not properly verified. Kindly respect customers’ needs and avoid creating false expectations. **Developer response:** Hi jammsjsbba, We are prioritising your concern and our team will look into it at the earliest. In the meantime, please feel free to reach out to us on customer.care@herofincorp.com for any more concerns and we shall help you. Regards, Team Hero FinCorp ### 1/5 — Scam Company Don’t Give NOC even the loan is closed. *2026-04-04* I took a car loan in Mar 2025, and I closed the loan in Mar 2026. Since March 19,2026 I’ve been contacting them for NOC so that HP can be terminated in car’s RC. But the staff has been denying and asking me ask NOC from another bank while on the RC Herofin Corp is mentioned as HP. Do not take any loan or any services from them, you’ll be stuck. You contact them they just close the case without resolving the concern. **Developer response:** Hi CyberExpert, We are prioritising your concern and our team will look into it at the earliest. In the meantime, please feel free to reach out to us on customer.care@herofincorp.com for any more concerns and we shall help you. Regards, Team Hero FinCorp ### 1/5 — Don’t get into this, don’t trust app loans *2025-12-31* I did miss a few payments initially due to personal financial difficulties. However, I later cleared the entire outstanding amount in full, including all applicable interest and charges. Despite settling the dues completely, the experience thereafter was unsatisfactory and lacked transparency. Communication regarding account status, future eligibility, or closure details was unclear, and there was no proper guidance or supportive response after full repayment. As a borrower, once dues are fully cleared, customers should be treated fairly and provided clear information. Unfortunately, based on my experience, this expectation was not met. Users should be cautious and carefully review all terms before availing loans from this lender. **Developer response:** Hi Anonymous Sai, We are extremely sorry for your experience and we are trying to understand your issue better by reaching out to you personally. In the meantime, please feel free to reach out to us on customer.care@herofincorp.com for any more concerns and we shall help you. Regards, Team Hero FinCorp ### 1/5 — Bad service *2025-12-06* I applied for a personal loan through this app, and even after completing all the steps including e-mandate activation, the money was supposed to be disbursed within 1 working day. It’s already delayed and I have not received any update or amount yet. The communication is very poor and there is no proper status tracking in the app. Very disappointing experience so far. If quick service is promised, it should be delivered. Hope they improve! **Developer response:** Hi PRATHAMESH, We apologize for the inconvinience caused. Our team will connect with you to resolve your queries at the earliest. In case of any concern, please reach out to us customer.care@herofincorp.com. Regards, Team Hero FinCorp ### 1/5 — Auto-Debit Mandate Activated Even After Loan Rejection *2025-12-03* I applied for a personal loan on Hero FinCorp app. The loan was rejected during physical verification, and I did not receive any money. But they still activated an auto-debit mandate in my Paytm UPI. I am unable to cancel it because the merchant (Hero FinCorp) is not allowing cancellation from their side. This is very stressful because money can get deducted even though there is no active loan. Such system needs to be improved urgently as it causes mental harassment and risk of unauthorized deduction. **Developer response:** Hi Thakur1611, We are extremely sorry for your experience and we are trying to understand your issue better by reaching out to you personally. In the meantime, please feel free to reach out to us on customer.care@herofincorp.com for any more concerns and we shall help you. Regards, Team Hero FinCorp ### 1/5 — They don’t know the meaning of Instant *2025-10-09* Been more than 72 hrs now since i have applied, approved, telephone verification completed, EMI date is already mentioned but the amount still not credited. Whoever from Hero Fincorp reads this and replies to this, please don’t copy paste your replies like we are sorry and please get in touch with our customer service, watsapp or call centre… Pls don’t cause trust me nothing works, its a joke their customer service is.. pls wait for another 24 to 48 hrs is the standard reply you get when you have applied for a so called Instant Loan. PATHETIC. Pls don’t give your SORRY replies or get back to us replies… DON’T NEED. **Developer response:** Hi Ritesh, We are extremely sorry for your experience and we are trying to understand your issue better by reaching out to you personally. In the meantime, please feel free to reach out to us on customer.care@herofincorp.com for any more concerns and we shall help you. Regards, Team Hero FinCorp ## Most praised reviews (10 highest-rated) ### 5/5 — Loan rejection *2026-08-26* I have tried their loan app first they take ur all info nd give you the offer nd then they will make you sign their agreement nd show you the disbursement amount nd then take 3 days for verification after that they will reject ur loan without telling you reason for it ### 5/5 — Good Platform *2026-08-09* Everything worked without problems **Developer response:** Hi Mainak, thank you for the fantastic feedback. We will continue improvising our services to provide you with the best experience. Regards, Team Hero FinCorp ### 5/5 — Great Option *2026-07-25* Easy process with clear instructions **Developer response:** Hi Dayita, we appreciate you taking the time to share your feedback with us, and we hope that you will continue to choose Hero FinCorp in the future. Regards, Team Hero FinCorp ### 5/5 — Convenient Access *2026-06-10* Apply and track loans from anywhere **Developer response:** Hi, Thank you for your feedback. We really appreciate your feedback as it helps us provide a better experience to our users. Team Hero FinCorp ### 5/5 — User Friendly *2026-06-10* The interface is clean and easy to use **Developer response:** Hi, We sincerely appreciate you taking the time to review our app. We remain committed to delivering secure, efficient, and reliable financial solutions. Thank you for choosing Hero FinCorp as your financial partner. Regards, Team Hero FinCorp ### 5/5 — Excellent Service *2026-06-10* Everything worked exactly as expected **Developer response:** Hi, We sincerely appreciate you taking the time to review our app. We remain committed to delivering secure, efficient, and reliable financial solutions. Thank you for choosing Hero FinCorp as your financial partner. Regards, Team Hero FinCorp ### 5/5 — Quick Funds *2026-06-10* Received the amount in a very short time **Developer response:** Hi, thank you for the excellent ratings and the positive review you shared. As you have enjoyed our instant personal loan services, we request you to please refer our app to your friends and family. Thank you! Regards, Team Hero FinCorp ### 5/5 — Future app for digital payment and lending *2026-04-24* Using this app since 1 week ui is smooth with regular updates fast processing and also support rupay credit card for transactions **Developer response:** Hi Pros887712, we appreciate you taking the time to share your feedback with us, and we hope that you will continue to choose Hero FinCorp for your financial needs in the future. Regards, Team Hero FinCorp ### 5/5 — My go to app for quick funds *2025-11-29* Whenever I need fast money Hero Digital Lending on iOS never disappoints. Approvals are fast and the app is reliable **Developer response:** Hi Austinjohn, Thank you for your feedback. This is exactly what Hero FinCorp Personal Loan is all about - helping you in your times of need. Regards, Team Hero FinCorp ### 5/5 — Smooth repayment tracking *2025-11-17* I can easily track my loan repayments through Hero Digital Lending on my iPhone. The reminders and details are well displayed making it stress free **Developer response:** Hi Zuleimy, we appreciate you taking the time to share your feedback with us, and we hope that you will continue to choose Hero FinCorp for your financial needs in the future. Regards, Team Hero FinCorp --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*