# Heroes Mobile CapTel — Caption your calls > Captioned telephone service for individuals with hearing loss. (iPhone/iPad app by Hamilton Relay Inc.) - Source: https://appshunter.io/ios/app/heroes-mobile-captel/id1553482318 (this page in markdown: same URL + `.md`) - Developer: [Hamilton Relay Inc](https://appshunter.io/developer/1289893154) - Category: Lifestyle, Utilities - Price: Free - Rating: 3.50/5 from 2 App Store ratings · 1 written reviews indexed - Age rating: 4+ - Requires: iOS 14.0 · 24 MB - Languages: American English, European Spanish - Released: 2022-06-06 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/heroes-mobile-captel/id1553482318/reviews.md ## What is Heroes Mobile CapTel? Talking on the phone can be a challenge for veterans with hearing loss. For nearly 20 years, Hamilton® CapTel®, sponsor of the Heroes With Hearing Loss® program, has made more than 250 million captioned telephone calls possible for people who have difficulty hearing over the phone ¬– all at no cost to the user. The new Heroes Mobile™ CapTel® app delivers the same captioned telephone experience customers have enjoyed at home and/or in the office for years – and now it’s available at your fingertips wherever you go. It’s secure, fast, incredibly accurate, and easy to use. The app syncs seamlessly with your iOS device contacts so you can place a call with a single tap. Other features include: • Captions on both incoming and outgoing calls • Built-in Voicemail with captions • Call Forwarding and Custom Caller ID • Customizable captions for easy reading— choose your font style, color and size • Ability to access your call log and review captions • Seamless syncing with device contacts • Browser Caption Viewing – simultaneous viewing of captions on a larger screen • In-app FAQs and direct access to Customer Care, 24/7/365 • And more! Heroes Mobile CapTel is available to veterans with hearing loss at no cost. It’s a snap to install — just download the app and follow the instructions. You’ll be prompted to register and create an account with Hamilton CapTel. Simply log in and you’ll be making and receiving calls in moments! If talking on the phone has been an obstacle due to hearing loss, now’s the time to connect again with what matters most in your life. Provided by Hamilton® CapTel®. FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. To learn more, visit fcc.gov. Voice and data plans may be required when using Hamilton CapTel on a smartphone or tablet. Hamilton CapTel may be used to make 911 calls but may not function the same as traditional 911 services. For more information about the benefits and limitations of Hamilton CapTel and Emergency 911 calling, visit HamiltonCapTel.com/911. Third-party trademarks mentioned are the property of their respective owners. CapTel is a registered trademark of Ultratec, Inc. Copyright ©2022 Hamilton Relay. Hamilton is a registered trademark of Nedelco, Inc. d/b/a/ Hamilton Telecommunications. The Heroes Mobile CapTel app is only available for use in the United States. ## Key features - Real-time call captioning - Captioned voicemail - Customizable caption display - Contact syncing - Call log review - Browser caption viewing ## Recent user reviews (1 of 1) All indexed reviews: https://appshunter.io/ios/app/heroes-mobile-captel/id1553482318/reviews.md ### 2/5 — Problems *2023-01-03, version 2.6* Your app doesn’t connect immediately with an incoming call. It takes about 15 seconds manually to connect the call and then I sometimes lose the call. I was told to delete the app but then I lost all incoming calls. This is driving me insane. Call me At 8458004370 to help. ## Frequently asked questions about Heroes Mobile CapTel ### What is Heroes Mobile CapTel? Heroes Mobile CapTel is a free application that provides real-time captions for your phone calls. It is designed to assist individuals with hearing loss in communicating more effectively over the phone. ### Who is Heroes Mobile CapTel for? This app is specifically available to veterans with hearing loss. Federal law requires users to be registered users with hearing loss to use internet protocol captioned telephones with captions turned on. ### How does Heroes Mobile CapTel work? When you make or receive a call, a live operator generates captions of what the other party says. These captions are then sent to your device in real-time, allowing you to read the conversation. ### Can I customize the captions in Heroes Mobile CapTel? Yes, you can customize the captions for easier reading. Options include choosing your preferred font style, color, and size to suit your visual needs. ### Does Heroes Mobile CapTel have a cost? Heroes Mobile CapTel is provided at no cost to registered users with hearing loss. While the app is free, standard voice and data plan rates from your mobile carrier may apply. ### Is Heroes Mobile CapTel available on all devices? Heroes Mobile CapTel is available for iOS devices, including iPhones, iPads, and iPods. It is designed for use within the United States. ### How often is Heroes Mobile CapTel updated? The app was last updated on June 6, 2023, with version 2.9. This indicates regular updates to improve functionality and reliability. ### What is the user rating for Heroes Mobile CapTel? Heroes Mobile CapTel has a rating of 3.5 stars based on 2 ratings. This suggests a mixed but generally positive reception from its limited user base. ## Version history (last 5 releases) ### 2.9 — 2023-06-06 Please be sure to update your app to the latest version to get all the new features and improvements. ### 2.8 — 2023-04-03 Please be sure to update your app to the latest version to get all the new features and improvements. ### 2.7 — 2023-02-27 Please be sure to update your app to the latest version to get all the new features and improvements. This release includes: Updates to call processing ### 2.6 — 2022-09-08 Please be sure to update your app to the latest version to get all the new features and improvements. This release includes: Audio improvements Performance enhancements ### 2.5 — 2022-06-23 Please be sure to update your app to the latest version to get all the new features and improvements. 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*